Excellent customer service help me get the truck needed would definitely go back to them
ROBERT J
Customer Reviews for Lawson Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Mark MThe people were very friendly and had all answers to my questions very professional
Ralph UThe trailer need to install a lifter, is to heavy to hook up.
oscar mWe are filling good!
JIHUA GOutstanding customer service, i will use this location again.
Ralph AAbsolutely perfect!!!!
Donny KEveryone were very helpful and pleasant.
Elroy MSúper atendimiento
Lisbet LImprove the U-Haul online return process - it doesn’t work!
Lester Hhow much did u charge me? for 1 or2?
richard bThis location could use an ID scanning device to make transactions easier, but excellent service, and quality product overall, thank you.
ricardo dVery nice and professional.
anglia mI look forward to going back an$ just looking around, the lady was very helpful
MITCHEL BAll was very good---easy pick up and return---No issues!!
Bob SWonderful customer service. Highly recommend this igual facility to all my friends and family.
ana mCustomer service experience at the site was Awesome but the cab of the truck infested with ants and horrible to drive with ants crawling all over you. Very disappointed
Jennifer HKeep same
Hale HThe rental agent was great! She took care of us perfectly, after we had such a rough time with another rental site, the day before. I would highly recommend this location.
Bill SDropped the car dolly off At 630. Got a call the next day asking when was I going to drop off dolly. I told them it’s been there since yesterday. Pretty embarrassing they thought I never returned it. Just saying
Ricardo MNone
Ralph WI was originally to take rental to a different location that on the website was supposed to be open on Sunday. It wasn't. I called uhaul and they changed it to a 24hr site and had no problem.
ALFREDO GNo true walk around performed. Found trailer had light out, truck mileage inaccurate (not updated last three rentals according to history creating a 800+ mile overage for us), fuel level inaccurate, truck cab no cleaned, given utility dolly instead of appliance dolly
Timothy PThis location, Lawson Hardware, is a wonderful place to do business. Lawson's is a small, family run business where the owner's know you after a few visits and interact with you professionally, appropriately and with competently. I would highly recommend this location.
LYLE RNothing! Ashley was top-notch, handled my checkout quickly, competently and professionally. I would highly recommend this location to my friends.
LYLE RLocation rating has nothing to do with the actual facility. It was staffed well but It was not close to where I had originally made reservations.
Ramesh Bna
Nicholas HThe uhaul was very very shaky when driving it on the highway. You couldn’t go faster than 60 mph.
JUSTIN HThey went above and beyond for us. Great people.
JAMIE MExcellent customer service.
MEGHAN R