Customer Reviews for Lawson & Sons
(U-Haul Neighborhood Dealer)

32 reviews

1403 Hawkins Rd   Harrison, AR 72601
(1/2 mile south of Arkansas welcome center)

(870) 204-7380

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/27/2021: Closed

Services at this Location:

Contact Us

(870) 204-7380

1403 Hawkins Rd
Harrison, AR 72601
(1/2 mile south of Arkansas welcome center)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/27/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Good People, Great Service ! Robert Meyer

Robert M. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth N. 
Rating:
2.0

Complete contract in a timely manner

Vernon B. 
Rating:
2.0

Complete contract in a timely manner

Vernon Eugene B. 
Rating:
5.0

drop off area was not well lighted and it was after dark, so it was a little difficult to drop but that was the only issue

Gayla L. 
Rating:
1.0

No one was at that location on Saturday when we turned it in. The key drop box was broken. No specific instructions as to where to park, so we just left it kind of out of the way.

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

JEDIDIAH A. 
Rating:
5.0

Customer did not leave a comment.

Diane E. 
Rating:
3.0

Trying to return the trailer via app was a headache itself. I stood outside in the rain for 30 minutes trying to get a pic to upload showing my return ... it was not business hours .. so I get needing proof. . But the app was not user friendly. Overall not a good uhaul experience.

TIFFANI R. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Very friendly and accommodating! Easy to pick up and drop off.

Kristen R. 
Rating:
1.0

Make sure that the equipment the customer ordered is avaliable. I was given the wrong truck and no furniture pads

SHER E. 
Rating:
4.0

Customer did not leave a comment.

CONNIE T. 
Rating:
3.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

Very friendly and fast check in service!

Scott H. 
Rating:
5.0

Professional, nice. I will definitely be back. And I will be referring this place. Stan Stan's Appliance Repair

LISA A. 
Rating:
5.0

No one there to help get the trailer off the hitch.

MARCY R. 
Rating:
4.0

Location was acceptable. It is grass and gravel and seemed disorganized but that didn't really matter as we were able to drop off without contact and that was perfectly fine.

Aaron B. 
Rating:
5.0

Customer did not leave a comment.

Dewey G. 
Rating:
3.0

I returned my truck to this location. After returning the truck the same day I picked it up, I was then charged a late fee for said truck I returned because the facility had yet to check the truck in. Tried reaching out to the location several times, left my contract in the overnight deposit box with a note on the back that explained the situation. I was never called back about it. Had to reach out to the regional facility in order for it to be taken care of. Even after reaching out I was still getting calls from customer service nearly a week later asking me where the truck was. Even though my account had been notated multiple time that the truck had been returned early. So here I am 6 days later, not only getting calls about the truck I don't have but also haven't seen the money I was overcharged for "the late fee". To say I was frustrated would be an understatement. Honestly not sure why I even bothered giving the place 3 stars.

Rita J. 
Rating:
5.0

My reservation was moved to this location by Uhaul without notice. Fortunately, we went to pickup early at Ozark Storage and found out. We got to Lawson & Sons right before they closed. When he didn't have record of our reservation, he went out of his way and stayed late to make sure we had a truck which your site allowed us to reserve a week before. Thia location was great....your website, lack of notice about change, and allowing to reserve a truck that wasnt in the system was quite frustrating.

BRADLEY B. 
Rating:
1.0

This is obviously a "side job" for this owner. Seemed like my trailer drop off was a bother. Did not provide any assistance at all.

Anna C. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

CRAIG G. 
Rating:
5.0

We were very happy with the equipment, and the person working at the location. I will use them again

MICHELL D. 
Rating:
1.0

Had to return to a mud puddle and then charged for cleaning no one was there and then charged multiple fees what a scam would like adjustment on c.c.

TROY D. 
Rating:
5.0

Customer did not leave a comment.

Rickey T. 
Rating:
3.0

Customer did not leave a comment.

AMANDA O. 
Rating:
4.0

Customer did not leave a comment.

EUGENE O. 
Rating:
5.0

Just wish they would have had an appliance dolly and straps.

Victoria H. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Great service would use this location again!

Jason D. 
No reviews have been submitted for this location.

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