Rental pickup was easy and convenient.Michelle R.
Customer Reviews for Lawrence County Ace Hardware
(Distribuidor de U-Haul del vecindario)
Lawrenceville, IL 62439
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 3:30 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DETTIEJO B.
El cliente no dejó un comentario.DENNIS R.
El cliente no dejó un comentario.James P.
I have rented from Ace Hardware for many years and the experience has always been top notch!! Very professional, very friendly and very fast!! With the new updated check-in, I was in and out in 10 minutes or less!Dan H.
They were very good at taking care of me .ANDREW A.
El cliente no dejó un comentario.Inge B.
We were charged for 2 furniture pads and did not receive them.Dustin L.
We left the truck at it's return location the same day we picked it up and only used it for not over 60 miles and you charged me for 99.20 miles. I deserve an adjustment for the mileage, not happy at all. That is an overcharge of over $46.00. Please reply and adjust my charges.DAVID B.
Just awesome customer serviceJames C.
The location was very nice and the person we worked with was extremely nice and friendly.LISA B.
El cliente no dejó un comentario.KELLYL S.
They took care of everything for me the next morning after I dropped truck after closing time...because once again website to turn in was a joke and nightmarelisa H.
Lawrence County Ace Hardware is always courteous and helpful when I deal with them.SCOTT P.
Had damaged tire. Had to call road service after truck loaded to change tire before starting tripMARTHA H.
El cliente no dejó un comentario.WANDA B.
Nothing,, they were great!!Billy H.
El cliente no dejó un comentario.DANIEL K.
Did return after hoursCHRISTOPHER D.
El cliente no dejó un comentario.VALERIE H.
Employee service was excellent at Lawrenceville. Region manager, James, was very helpful in resolving my issues with the insurance. i was very disappointed that I was unable to pick up the trailer at my u-haul location in Princeton IN. I had a reservation since March and it is ridiculous that I had to drive 45 miles to pick up the trailer because of U-haul not being able to fulfill my reservation in Princeton. Just bad bad business.CHADWICK M.
There needs to be larger openings in the boards on the sides of the trailer to attach the ropes or straps to.GREGORY B.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.TARITA S.
El cliente no dejó un comentario.ERIC S.
El cliente no dejó un comentario.Stephen K.
El cliente no dejó un comentario.Donna L.
Pick up should be from the place the customer want it @ or the place they went to get or reserve it, not being send to another location to pick it up. Also need to be open earlier.BEDJAMIN J.
Horrible had to drive over hour in a half to get the uhaul and paid 80 in gas in our own vehicle and 30 in the uhaul. Had teservations for a truck over a week and day before my nove i had to drive just to get a uhaul. Worst experience ever. Then 27/7 or deal is horrible.Amy S.
Too expensive!!! Would use them ore often if they cost a bit less.Barry N.
Everything was just easy and perfectAriana P.
Maybe give the prices that every other uhaul place within 10 miles gives instead of doubling.Kyle S.
El cliente no dejó un comentario.PAUL A.
kevin made it easy as pie....boom boom boom....moving job is done!!John B.
the process in the computer was very slow.THOMAS D.
El cliente no dejó un comentario.PRENTISS H.
Not having the keys to the truck I was supposed to drive was a big pain in the ass. So much better to do business with a human instead of a clunky website and being put on hold and passed to 3 different people on the phone, all of which had to have the pain in the ass story repeated.John T.
It took a long time because of issues with the computer/tablet was slow and the guy using it was slow.hellena M.
El cliente no dejó un comentario.Ralph R.
Small country store with handmade crafts, jams, and such for your home or business. Staff was very friendly and made sure I was taken care of quickly.DONALD B.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.NICHOLAS H.
El cliente no dejó un comentario.Melea T.
El cliente no dejó un comentario.John L.
My only complaint is those 6x6x12 aren't quite 6 ' and I wish they were about 6 inches taller so most people could stand up in one. I use these a lot and every time I do It takes me 2 days to get over the back pain from bending over and loading the damn thing.Chris S.
They were very professional and helpfulDOUGLAS B.
Make it so the wire free tablet works better.Hugh C.
El cliente no dejó un comentario.DEL F.
El cliente no dejó un comentario.Carson R.
The people there were very nice and read to helpVICTOR C.
El cliente no dejó un comentario.Tracy N.
El cliente no dejó un comentario.Daniel E.
quick and easy. great staff at ACE Hardware !!BRIAN C.
El cliente no dejó un comentario.AMBERYANA W.
El cliente no dejó un comentario.MARY S.
El cliente no dejó un comentario.SARAH M.
El cliente no dejó un comentario.Debbie R.
The service was excellent.Vincent R.
El cliente no dejó un comentario.Craig T.
Was very satisfied with the friendly person who took care of the return of the truck, car trailer and dolley that was borrowed.Maria C.
It was very easy, guy told me to park it out front and drop the key in the box and he would take care of it all when open in the morning.Amanda J.
I rented the truck and a dolly to move large furniture . Only after arriving at the location, I was informed they had no dollies. Since I had already hired help it was too late to cancel the truck. Then when trying to return the truck using the app it kept saying they couldn't find my location. It took over 45 minutes for it to finally recognize I was at the Lawrenceville location. Needless to say I was very disappointed in u haul. I have another reservation for the 9th of May let's hope this experience will be better.Lorrie C.
El cliente no dejó un comentario.RICHARD R.
El cliente no dejó un comentario.James L.
Make sure they have dolly's for furniture and appliances. I ordered them and they did not have them when I went to pick up truck.david C.
El cliente no dejó un comentario.Jerry S.
El cliente no dejó un comentario.Robert G.
They were great to work with, I needed to extend my rental time and it was never a problem. Will do again!Ashley R.
El cliente no dejó un comentario.JULIE B.
El cliente no dejó un comentario.Jerry S.
El cliente no dejó un comentario.JERRY S.
Lawrenceville Ace provide exceptional experienceJERRY S.
El cliente no dejó un comentario.ROBIN C.
Fantastic staff!! Great knowledge and super quick processing!Bill C.
El cliente no dejó un comentario.TIFFANY F.
The price for the 3 days was extreme....the mileage allotment just barely met our needs. If given any choice I will NOT rent again...I realize you need to make a profit but $200 a DAY is too much...every little mileage and then gas.BARBARA D.
El cliente no dejó un comentario.GENNIE G.
Everything was great.Allen M.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.JAMES H.
Was disappointed we were not able to rent a dolly but otherwise wonderfulJOHN H.
Very nice individuals at the Lawrence County Ace Hardware Store. Always willing to help!Richard W.
El cliente no dejó un comentario.ROBIN C.
El cliente no dejó un comentario.BRENTON G.
El cliente no dejó un comentario.Michael W.
U-Haul could do better to give customer's their first preference of pick-up. I had to drive out of my way to pick up my vehicle. This always happens when I rent a truck.LeeAnn H.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Stephanie C.
If a local truck is not available, you should tell customers that they will have to drive an hour out of the way to pick up the truck when they make the reservation, not the day before they have to leave to pick up the truck.Jonathan K.
El cliente no dejó un comentario.christina H.
El cliente no dejó un comentario.Preston R.
El cliente no dejó un comentario.KURT S.
El cliente no dejó un comentario.Les W.
El cliente no dejó un comentario.ANNA B.
El cliente no dejó un comentario.Cheryl D.
Nothing at this time, drop off point of trailer.Kandi P.