Comentarios del cliente para Lavon Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lavon Self Storage

Grado total:

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Jesus L.
Grado:

You need to work your customer service.

MICHAEL M.
Grado:

El cliente no dejó un comentario.

Dennis M.
Grado:

El cliente no dejó un comentario.

tERRY G.
Grado:

El cliente no dejó un comentario.

james B.
Grado:

El cliente no dejó un comentario.

Chris I.
Grado:

Rude and not helpful at all. Everytime i came there with a load took him 1 hour or more to take care of me. Truck was dirty and filthy. Not happy he also lied to me

brad N.
Grado:

El cliente no dejó un comentario.

Felito G.
Grado:

El cliente no dejó un comentario.

Billy T.
Grado:

El cliente no dejó un comentario.

VERA P.
Grado:

El cliente no dejó un comentario.

greg W.
Grado:

El cliente no dejó un comentario.

FABIAN G.
Grado:

El cliente no dejó un comentario.

Brian W.
Grado:

El cliente no dejó un comentario.

Taylor M.
Grado:

El cliente no dejó un comentario.

Peter A.
Grado:

The owner was very helpful and through. He was courteous and he made sure the trailer was hooked properly to my towing vehical.

Melissa L.
Grado:

El cliente no dejó un comentario.

Daniel C.
Grado:

El cliente no dejó un comentario.

John B.
Grado:

Great location for me.

Ray H.
Grado:

Excellent service. Knowledgeable and very business like! Awesome!

Grado:

El cliente no dejó un comentario.

ANNE M.
Grado:

El cliente no dejó un comentario.

Karyn P.
Grado:

More selection of trailers would be nice.

David P.
Grado:

El cliente no dejó un comentario.

HAKAN A.
Grado:

El cliente no dejó un comentario.

Donald J.
Grado:

El cliente no dejó un comentario.

Richard T.
Grado:

The guy was a moron. I hooked everything up myself, told him, he said your fine, never looked. Also, incorrect information given. Lastly, uhaul changed my pick up location. Big pain in the ass!

Rujin C.
Grado:

El cliente no dejó un comentario.

Darcy W.
Grado:

El cliente no dejó un comentario.

Alan S.
Grado:

Very easy rental experience.

Julian J.
Grado:

El cliente no dejó un comentario.

James B.
Grado:

Do not use this location. Staff is cantankerous & unpleasant. They act as if you are intruding on their time when you come to conduct U-Haul business. They never seem to have anyone available for hook-up or unhooking of trailers, so we have had to do our own hook-ups & unhooking - even at the expense of our backs. Sometimes the trailers have been in good shape, but once a trailer smelled bad and once the lights were not functioning properly. (We have had to rent from this location 3 times, and have returned other trailers there 3 different times.) Also, even though the trailers appear to be broom swept, we always find bits of glass, screws, dirt, etc. in the trailers.

Amy W.
Grado:

Returned U-Haul trucks same day and they didn’t check them in until the following day and I was some how charged for 3 days. Incompetent and zero communication with U-Haul.

MARC M.
Grado:

El cliente no dejó un comentario.

James B.
Grado:

Use Davis up the road.

Kenneth J.
Grado:

The couple who manage this location were the friendliest and most helpful I have ever worked with and I would welcome the opportunity to work with them anytime.

STEPHEN G.
Grado:

El cliente no dejó un comentario.

STEPHEN G.
Grado:

El cliente no dejó un comentario.

Brian M.
Grado:

The owner of the store where we picked up trailer was not very friendly and had a little trouble with inputting data on computer I would use this place again but I would be ready for a wait

RICHAR R.
Grado:

El cliente no dejó un comentario.

sherri B.
Grado:

Give English speaking people the brochure in English. That was my only problem. Didn’t realize it when she gave me the Spanish version until we were on the road

Ivan S.
Grado:

El cliente no dejó un comentario.

Hanya R.
Grado:

Norman white was exceptionally understanding and made this experience a good one. I will not only be using Uhaul exclusively in the future but recommend it to everyone

Jeffrey M.
Grado:

Great rental experience!!!

MICHAEL S.
Grado:

El cliente no dejó un comentario.

jeff P.
Grado:

Misinformation given and deceptive. Charges are excessive and not what is advertised. When I contact them to discuss I was told I had to contact U Haul to figure it out with them.

Jennifer M.
Grado:

El cliente no dejó un comentario.

Krunalgiri G.
Grado:

Very bad alignment. Also battery connection was loose I had to call roadside assistance to fix it.

Richard L.
Grado:

Lady was very helpful and all went as planned.

Tracy S.
Grado:

El cliente no dejó un comentario.

Jennifer M.
Grado:

Rude customer service. Should not be representing uhaul or its products.

Phuong H.
Grado:

El cliente no dejó un comentario.

Lacey T.
Grado:

It was very easy to rent and it was pretty clean. You could see a lil bit of some soda or something that had ran down the center plastic area from the cupholders but that was it. Idk it could've not come off when they cleaned it last.

sheldon R.
Grado:

El cliente no dejó un comentario.

Chad M.
Grado:

quick and easy transaction. Very pleased with the experience.

Lauren M W.
Grado:

The trailer was clean; however, it squeaked the entire trip. I'm not certain what it was particularly, but, appears the wheels may need to be greased? You could also let a customer know in advance of 24 hours if you're going to change their pick up location from their "preferred" location. While the gentleman was kind at this location, his wife was not customer service friendly and seemed "put out" over the phone and in person the entire time I was there. I felt like I was an inconvenience and bothering her when I was, in actuality, a customer, paying money for this rental. Part of that is having to interact with customers. I input all of the information required for the rental when I was filling out the information and then this person seemed put out and I had to provide it all over again during pick up. I also had to give my mother's physical address and that's the address they entered as my home address on the contract. It's inaccurate and didn't seem necessary. My mother had nothing to do with the rental, I was simply transporting furniture I was giving to my mother during my trip to her house for Christmas.

Patty D.
Grado:

El cliente no dejó un comentario.

jason O.
Grado:

Great people. Great service. Highly recommend!

Tayyaba N.
Grado:

El cliente no dejó un comentario.

julia B.
Grado:

Very friendly and helpful!

Eric G.
Grado:

Truck windshield and entire front was covered with bugs. I don't expect the truck to have been through a total wash but the windshield can be squeegeed before I get it. Ashtray was overflowing with cigarette butts causing the inside cab to smell awful. Truck engine seemed to have bad vibration standing still.

Ernest C.
Grado:

This location was great. Jill went way above and beyond in making my family move a great experience. I highly recommend this uhaul location.

William R.
Grado:

Location was closed

James P.
Grado:

Didn't get a notification before my reservation to confirm my reservation and when I could pickup.

Terri R.
Grado:

El cliente no dejó un comentario.

Robyn M.
Grado:

El cliente no dejó un comentario.

Victoria D.
Grado:

El cliente no dejó un comentario.

Shadi L.
Grado:

El cliente no dejó un comentario.

robert C.
Grado:

I was charged for fuel even though I brought the truck back with the same amount of fuel as when I picked it up

connie I.
Grado:

El cliente no dejó un comentario.

JOHN R.
Grado:

El cliente no dejó un comentario.

STEPHANIE B.
Grado:

Was awesome, easy, quick, friendly experience. I was going thru alot during this move and ALL the people at uhaul made this part very very easy and stress free for me!!!!

April B.
Grado:

El cliente no dejó un comentario.

JAMES L.
Grado:

Better train personnel on how to hook up a trailer,

CONNIE I.
Grado:

El cliente no dejó un comentario.

cynthia C.
Grado:

El cliente no dejó un comentario.

CHARLES P.
Grado:

Diana was nice. I had a good experience dealing with her.

Terry G.
Grado:

All was great. finally someone that knew what to do!

RANDY N.
Grado:

El cliente no dejó un comentario.

MICHAEL W.
Grado:

El cliente no dejó un comentario.

damita T.
Grado:

Very nice people.

MYA A.
Grado:

Thank you Lavon Self Storage management ( sorry I don't know your name) for giving me a ride home. From the bottom of my heart thank you! May God repay you tenfold.

Mark S.
Grado:

Nice people- very friendly service

MICHAEL M.
Grado:

El cliente no dejó un comentario.

LANDEL S.
Grado:

The pickup location was terrible and acted like it was the first time they had ever done it. there was a nail and a screw in the tire when we picked it up. We had To wait for roadside assistance at the house before we left. They replaced the tire and the same tire blew not even 30 minutes into the trip. Terrible

Andrea R.
Grado:

El cliente no dejó un comentario.

kevin M.
Grado:

Excellent they picked up the phone on a off day Sinday

TRACEY S.
Grado:

I will never use UHaul again. I had to make a long move and rented UHaul tralier and a truck. The first equipment pick-up I had to drive and hour to pick it up and the truck was an hour and half away. This created extra expense and time that I didn't really have.The truck was in bad repair but I didn't have a choice I had to use it. We drove the truck to Dallas Texas with no air conditioning. The truck was damaged and looked like it may have been in an accident it drove down the road askew. The tire had a chunck out of it and I was concerned the whole trip about safety with a full load. The truck smelled dirty and needed to be cleaned inside and out. I am thankful I got there safely but am very disappointed that UHaul would rent a vechicle like I received.

Melissa J.
Grado:

El cliente no dejó un comentario.

VERONICA C.
Grado:

Best place ever, I love the customer service and would highly recommend this place!

Kacy T.
Grado:

Sincere people

KYLE C.
Grado:

Air freshener.

Patti B.
Grado:

El cliente no dejó un comentario.

JODI J.
Grado:

El cliente no dejó un comentario.

Kristen W.
Grado:

El cliente no dejó un comentario.

rick B.
Grado:

El cliente no dejó un comentario.

BRENDA G.
Grado:

El cliente no dejó un comentario.

JEFF R.
Grado:

After we returned the Uhaul, we were called they would charge us a $25 fee because we didn't clean it. We didn't mess up the inside of it as we moved furniture only. There might be some dust we could easily dedust it. They should have told us how to clean it when we picked up the uhaul.

TRAVIS D.
Grado:

Diana was great!

Travis D.
Grado:

Diana was excellent! A lot better than pickup.

Sharon P.
Grado:

Very nice and will come back.. thank you..

No reviews have been submitted for this location.

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