Customer Reviews for Last Chance Consignment Auctions
(U-Haul Neighborhood Dealer)

151 reviews

5486 Pioneer Trail   Brainerd, MN 56401

(218) 829-1767

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(218) 829-1767

5486 Pioneer Trail
Brainerd, MN 56401

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Need more drop off signs for parking.

susan Ingram 
Rating:
5.0

Customer did not leave a comment.

Linda Dobosenski 
Rating:
5.0

Customer did not leave a comment.

Barbara Laux 
Rating:
5.0

Customer did not leave a comment.

William Metttler 
Rating:
2.0

Customer did not leave a comment.

Tony Hansen 
Rating:
2.0

The person at the location was polite and helpful. However, due to U-haul’s management this was an awful experience. This location informed U-haul that they no longer wished to be an U-haul location. U-haul has left their equipment after months of being informed.

Joshua Bates 
Rating:
4.0

Location just went to 24/7 online only process. My 1st time using it. No explanation, no one there to meet at time of pickup. I called 800# listed and staff was great getting me through the process. Don't call the 218 number. Left msg 3 days prior to my pickup and never received a call back.

Craig Bodin 
Rating:
5.0

Wonderful, helpful, explains everything, walks you thru everything w/ the trailer. Very comfortable experience

david erickson 
Rating:
5.0

Everything went as planned. The whole thing worked out well.

Tim Whichello 
Rating:
5.0

Customer did not leave a comment.

Kelsie rude 
Rating:
5.0

Good experience. Very helpful

Carl Borleis 
Rating:
5.0

Customer did not leave a comment.

Julie Reis 
Rating:
5.0

Customer did not leave a comment.

Theresa Funk 
Rating:
5.0

Excellent service. Friendly, professional and went above and beyond to make certain that we were taken care of. Highly recommend this rental site and make sure and check out the wonderful antique store - great stuff

ROBERT JARAMILLO 
Rating:
5.0

Very easy rental

Julie Reis 
Rating:
5.0

Customer did not leave a comment.

Michael Hansen 
Rating:
5.0

The customer service was outstanding, I really, really like this place. Highly recommended.

Karl Bonde 
Rating:
5.0

Customer did not leave a comment.

Stacey Kroll 
Rating:
5.0

Customer did not leave a comment.

JOHN HOOKS 
Rating:
5.0

I've rented from this location multiple times and am always pleased with the equipment and the great service! i wont go anywhere else now.

Laura Sullivan 
Rating:
5.0

Super amazing customer service. This location was super easy to work with and make sure that i had everything I’d need before i left. Upon return he was still very polite and helpful.

REBECCA MEADOWS 
Rating:
5.0

I've rented a lot of U-Hauls in my life for work and personal use. this was by far the best experience i had, the worker was great and super helpful. cheapest price and easiest transaction!!!!! will definitely rent again!

LAURA SULLIVAN 
Rating:
5.0

Friendly professional service. Very good store.

MICHAEL MALINSKI 
Rating:
4.0

Great service!

MARK MULLANE 
Rating:
4.0

Customer did not leave a comment.

Jennifer Thomas 
Rating:
5.0

Easy access, convenient location, very friendly staff to help you. Will use again!

Tammy Martin 
Rating:
3.0

Nobody around when dropped it off during business hours, unsure of where to park truck, uhaul return app did not work at this location unable to check out properly

Thomas Dahlin 
Rating:
5.0

Customer service was outstanding, friendly and cordial. Thanks

MICHAEL RAMSDELL 
Rating:
5.0

Customer did not leave a comment.

Larry Johnson 
Rating:
5.0

Great customer service!

RICHARD KELLEY 
Rating:
4.0

Your App for mobile pickup and return does not work. Had difficulty picking up and could mot return because app would only let you go so far and stop. Had to wait for location to open to return key.

Tena Jones 
Rating:
5.0

He was a great person to work with

JOSEPH POHLKAMP 
Rating:
5.0

Customer did not leave a comment.

Benedict Bolsman 
Rating:
5.0

Customer did not leave a comment.

Willard King 
Rating:
5.0

He was a nice guy and very respectful

JAMES RASSLER 
Rating:
5.0

Customer did not leave a comment.

David Chanski 
Rating:
5.0

Excellent service, very convenient location

TIMOTHY MELIN 
Rating:
5.0

The location was fine, we had to drive 65 miles to pick this unit up and that was unsatisfactory, but we did it.

Larry Sorenson 
Rating:
5.0

Customer did not leave a comment.

CHARLES LUNDQUIST 
Rating:
5.0

The owner was awesome; very friendly, helpful and knowledgable.

PAULA DUNN 
Rating:
5.0

Nothing. The fellow we worked with was fantastic. Pick-up and drop-off were fast and easy. No issues with the trailer. This was the second trailer we rented from this location in the last month to move our kids, and both experiences were wonderful. I can't say enough good things about the great service we received. Outstanding!

ROCKWELL WELLS 
Rating:
5.0

Customer did not leave a comment.

David Duhn 
Rating:
5.0

Customer did not leave a comment.

David Knight 
Rating:
5.0

Customer did not leave a comment.

Shawn Obrien 
Rating:
5.0

Customer did not leave a comment.

MARK DUNLAP 
Rating:
5.0

Customer did not leave a comment.

JAMES BOELTER 
Rating:
5.0

Customer did not leave a comment.

Norson construction 
Rating:
5.0

Customer did not leave a comment.

Joel Nelson 
Rating:
5.0

Customer did not leave a comment.

LYNN KUKUK 
Rating:
5.0

Extremely helpful and courteous, would absolutely recommend to anyone needing to rent a truck or trailer.

SHARON BELTRAN 
Rating:
5.0

The wheels on the dollies are absolute garbage. They are way too tiny to be going up and down stairs. All u-haul dollies should have wheels twice the size then what's currently on them.

KENNETH ALGER 
Rating:
5.0

Customer did not leave a comment.

CHARLES MONROE 
Rating:
5.0

Shit is to expensive man

STEVEN SCHOW 
Rating:
3.0

System for automated drop off not too smooth. Was not able to check in truck as supposed too but your rep on phone took care of situation.

JAMES MUELLER 
Rating:
5.0

Customer did not leave a comment.

James Dragseth 
Rating:
5.0

No complaints would rent from them again

QUENTIN GMACH 
Rating:
5.0

Very clean and efficient, super nice guy. Would highly recommend.

Trent Gronholz 
Rating:
5.0

Friendly and had truck ready and warmed up.

Howard Bennis 
Rating:
5.0

Customer did not leave a comment.

GREGORY KIESLING 
Rating:
5.0

Easy to do business with

KENNETH KRAMER 
Rating:
5.0

Very friendly and extremely helpful

Robert Belltran 
Rating:
4.0

Customer did not leave a comment.

AMY GRUNKLEE 
Rating:
5.0

Great service!

Megan Derosier 
Rating:
4.0

Customer did not leave a comment.

Todd Anderson 
Rating:
4.0

Customer did not leave a comment.

john ryan 
Rating:
5.0

We were treated with professionalism and common sense which was refreshing.

Robert Belltran 
Rating:
5.0

Very nice people, very helpful as well

Robert Greblunas 
Rating:
4.0

I was supposed to get a bigger trailer and pick up at a different. The trailer was not there and the location was not even aware of my reservation. Very frustrating that I had to drive to different locations trying to find a trailer and was on hold for a long time with uhaul. I was able to find a different location that was open but had a way smaller trailer than I needed. Uhaul did give me a $50 refund but a very poor experience overall.

Savanna Johnson 
Rating:
5.0

Thomas Rolfson is great at what he does he is so helpful. Thank you for everything you did to help us get through this move.

Richard Stoltman 
Rating:
5.0

Customer did not leave a comment.

Brett Thorne 
Rating:
5.0

Customer did not leave a comment.

Tom Karston 
Rating:
3.0

The guy who helped us was good. Except he gave our truck to someone else and had to have them come back so we could take it. He said he was going to give us some free miles because of this but still ended up charging us the full amount any way. Truck ran good but disappointed in the price.

jamie hostetler 
Rating:
5.0

The owner was fantastic! Super organized and showed me how to use the trailer. Really impressed!

Jennifer Tabeling 
Rating:
5.0

The gentleman who helped me was extremely helpful, paid close attention to detail and genuinely wanted me to have a positive experience.

Jeremy Mogard 
Rating:
5.0

Great service picking up and convenient return

JAY JARES 
Rating:
5.0

Customer did not leave a comment.

Dan Gavronski 
Rating:
5.0

Location s. Be open on weekends

DUANE BICKNESE 
Rating:
5.0

I tried calling customer service 800 #.for a questions, was on hold for 20 mins.I hung up.that was very disappointing, and should be (looked at)you are saying That I am not important, having to wait.

Timothy Imgrund 
Rating:
5.0

Individual that checked me in was courteous and unhooked the trailer.

Jon Beaulieu 
Rating:
5.0

Customer did not leave a comment.

tom schuster 
Rating:
5.0

No improvement needs to be done.Renting the trailer was made easy with the help from the U-HAUL Agent that helped me out!.

JOHN MRDJENOVICH 
Rating:
5.0

Customer did not leave a comment.

MATHEW ROHOVIE 
Rating:
5.0

The owner is super friendly and very accommodating like always. I wouldn’t use anyone else for my local business.

Derek Pollary 
Rating:
5.0

Customer did not leave a comment.

wendell meidinger 
Rating:
4.0

Very professional and efficient.

Sharon beltran 
Rating:
5.0

EZ PU, EZ to move around lot, Great Help hooking up. Fast.

Kelly Bevans 
Rating:
5.0

Customer did not leave a comment.

AARON MEYER 
Rating:
5.0

Customer did not leave a comment.

Michael Manning 
Rating:
5.0

I dont remember his name, but the gentleman that helped me on August 1st at around 11:10 am, he was superb! Personable, efficient, and seemed like he really enjoyed what he does. Thank you for your help!! 😁

SAMANTHA WIRKUS 
Rating:
5.0

Customer service was excellent!! I would highly recommend to anyone!!

Scott Koland 
Rating:
5.0

The agent was very helpful and polite.

DOREEN MAHONEY 
Rating:
4.0

Customer did not leave a comment.

Dianna Larsen 
Rating:
4.0

Customer did not leave a comment.

Ron Swenson 
Rating:
5.0

The proprietor was very helpful and courteous...great experience.

KENT OTTUM 
Rating:
5.0

Mark was Johnny on the spot:)

Richard Burton 
Rating:
5.0

Customer did not leave a comment.

MICHELLE ARGETSINGER 
Rating:
5.0

Customer did not leave a comment.

Penny Stras 
Rating:
4.0

Customer did not leave a comment.

Leinna Appoldt 
Rating:
5.0

Customer did not leave a comment.

Rachel Ganske 
Rating:
4.0

Customer did not leave a comment.

DENISE ALONZO 
No reviews have been submitted for this location.

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