Nobody around when dropped it off during business hours, unsure of where to park truck, uhaul return app did not work at this location unable to check out properlyThomas D.
Customer Reviews for Last Chance Consignment Auctions
(Distribuidor de U-Haul del vecindario)
Brainerd, MN 56401
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - sáb.: 8 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer service was outstanding, friendly and cordial. GraciasMICHAEL R.
El cliente no dejó un comentario.Larry J.
Great customer service!RICHARD K.
Your App for mobile pickup and return does not work. Had difficulty picking up and could mot return because app would only let you go so far and stop. Had to wait for location to open to return key.Tena J.
He was a great person to work withJOSEPH P.
El cliente no dejó un comentario.Benedict B.
El cliente no dejó un comentario.Willard K.
He was a nice guy and very respectfulJAMES R.
El cliente no dejó un comentario.David C.
Excellent service, very convenient locationTIMOTHY M.
The location was fine, we had to drive 65 miles to pick this unit up and that was unsatisfactory, but we did it.Larry S.
El cliente no dejó un comentario.CHARLES L.
The owner was awesome; very friendly, helpful and knowledgable.PAULA D.
Nothing. The fellow we worked with was fantastic. Pick-up and drop-off were fast and easy. No issues with the trailer. This was the second trailer we rented from this location in the last month to move our kids, and both experiences were wonderful. I can't say enough good things about the great service we received. Outstanding!ROCKWELL W.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.Shawn O.
El cliente no dejó un comentario.MARK D.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.Norson C.
El cliente no dejó un comentario.Joel N.
El cliente no dejó un comentario.LYNN K.
Extremely helpful and courteous, would absolutely recommend to anyone needing to rent a truck or trailer.SHARON B.
The wheels on the dollies are absolute garbage. They are way too tiny to be going up and down stairs. All u-haul dollies should have wheels twice the size then what's currently on them.KENNETH A.
El cliente no dejó un comentario.CHARLES M.
Shit is to expensive manSTEVEN S.
System for automated drop off not too smooth. Was not able to check in truck as supposed too but your rep on phone took care of situation.JAMES M.
El cliente no dejó un comentario.James D.
No complaints would rent from them againQUENTIN G.
Very clean and efficient, super nice guy. Would highly recommend.Trent G.
Friendly and had truck ready and warmed up.Howard B.
El cliente no dejó un comentario.GREGORY K.
Easy to do business withKENNETH K.
Very friendly and extremely helpfulRobert B.
El cliente no dejó un comentario.AMY G.
Great service!Megan D.
El cliente no dejó un comentario.Todd A.
El cliente no dejó un comentario.john R.
We were treated with professionalism and common sense which was refreshing.Robert B.
Very nice people, very helpful as wellRobert G.
I was supposed to get a bigger trailer and pick up at a different. The trailer was not there and the location was not even aware of my reservation. Very frustrating that I had to drive to different locations trying to find a trailer and was on hold for a long time with uhaul. I was able to find a different location that was open but had a way smaller trailer than I needed. Uhaul did give me a $50 refund but a very poor experience overall.Savanna J.
Thomas Rolfson is great at what he does he is so helpful. Thank you for everything you did to help us get through this move.Richard S.
El cliente no dejó un comentario.Brett T.
El cliente no dejó un comentario.Tom K.
The guy who helped us was good. Except he gave our truck to someone else and had to have them come back so we could take it. He said he was going to give us some free miles because of this but still ended up charging us the full amount any way. Truck ran good but disappointed in the price.jamie H.
The owner was fantastic! Super organized and showed me how to use the trailer. Really impressed!Jennifer T.
The gentleman who helped me was extremely helpful, paid close attention to detail and genuinely wanted me to have a positive experience.Jeremy M.
Great service picking up and convenient returnJAY J.
El cliente no dejó un comentario.Dan G.
Location s. Be open on weekendsDUANE B.
I tried calling customer service 800 #.for a questions, was on hold for 20 mins.I hung up.that was very disappointing, and should be (looked at)you are saying That I am not important, having to wait.Timothy I.
Individual that checked me in was courteous and unhooked the trailer.Jon B.
El cliente no dejó un comentario.tom S.
No improvement needs to be done.Renting the trailer was made easy with the help from the U-HAUL Agent that helped me out!.JOHN M.
El cliente no dejó un comentario.MATHEW R.
The owner is super friendly and very accommodating like always. I wouldn't use anyone else for my local business.Derek P.
El cliente no dejó un comentario.wendell M.
Very professional and efficient.Sharon B.
EZ PU, EZ to move around lot, Great Help hooking up. Fast.Kelly B.
El cliente no dejó un comentario.AARON M.
El cliente no dejó un comentario.Michael M.
I dont remember his name, but the gentleman that helped me on August 1st at around 11:10 am, he was superb! Personable, efficient, and seemed like he really enjoyed what he does. Thank you for your help!! ðŸ˜SAMANTHA W.
Customer service was excellent!! I would highly recommend to anyone!!Scott K.
The agent was very helpful and polite.DOREEN M.
El cliente no dejó un comentario.Dianna L.
El cliente no dejó un comentario.Ron S.
The proprietor was very helpful and courteous...great experience.KENT O.
Mark was Johnny on the spot:)Richard B.
El cliente no dejó un comentario.MICHELLE A.
El cliente no dejó un comentario.Penny S.
El cliente no dejó un comentario.Leinna A.
El cliente no dejó un comentario.Rachel G.
El cliente no dejó un comentario.DENISE A.
El cliente no dejó un comentario.ROGER G.
El cliente no dejó un comentario.SUSAN T.
El cliente no dejó un comentario.Rachelle M.
El cliente no dejó un comentario.gina D.
El cliente no dejó un comentario.MAKAIL S.
El cliente no dejó un comentario.DAVID K.
El cliente no dejó un comentario.Amy G.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.Eric M.
My bank card was charged 3 times, because of your system. Now I don't have enough money in my account to make my mortgage payment, on Monday. I'm not sure if and when my money will be returned.Jody A.
Service was fantastic, Vehicle was cleanest that I ever rented, when I returned truck the person that I turned it over too started immediately to sanitize the cab.Simon W.
El cliente no dejó un comentario.Jeffrey A.
Very difficult to find. Needs signs to see from main highway.mark R.
El cliente no dejó un comentario.Steve L.
El cliente no dejó un comentario.Fred S.
El cliente no dejó un comentario.Gregg J.
Great Service!!!!!! Thank You!!Ronald H.
El cliente no dejó un comentario.Max A.
Everything was great. I'd definitely choose U-Haul again. ¡Gracias!Jesse D.
During these trying times we felt very comfortable getting into a 26" truck that had clearly been cleaned from top to bottom. We were given gloves and several masks to help while on the road and filling the tank. Thank you so much!Patty R.
El cliente no dejó un comentario.Craig M.
El cliente no dejó un comentario.Andrew S.
He was great! The online checkout was an issue however though it wasn't his connection, it was the site. So he called in to process and we had to start all over. Seems like Uhaul needs to make some changes to the site honestly as he said this happens a lot.Gregory W.
Excellent customer careGreg W.
Trailer was turned in 45 minutes late after a seven day 2000 mile trip. I was charged an extra day on the trailer after working hard to get it there on time. I am a frequent U-haul customer and was disadvantaged by the departing dealer attaching hitch incorrectly causing two hour starting delay. Dealer told me there was nothing he could. All done on computer. No printed receipt. I'm done with U-haul forever.Mark N.
El cliente no dejó un comentario.Dale B.