I just needed a truck to haul one large load of furniture. But we did not want to stack it. So after talking we decided on a particular size of truck. I was worried as it was much bigger than anything I have driven. They walked me through how to best drive it and I had no issues. Very nice people to work with.Bob P.
Customer Reviews for Lantana Storage Units
(Distribuidor de U-Haul del vecindario)
Argyle, TX 76226
(Northeast corner of Hickory Hill and Hilltop Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Rosa W.
El cliente no dejó un comentario.Christian L.
El cliente no dejó un comentario.Ethan T.
El cliente no dejó un comentario.Darian K.
This was by far the best experience of renting a truck i have ever had. Mr. Morely was helpful, knowledgeable, and went out of his way to help us with this rental. I cannot overstate how much we appreciated his professional manner and willingness to go above and beyond for us.Gary M.
El cliente no dejó un comentario.Michael N.
This location is exceptional. What a difference. They were knowledgeable, kind and professional.Ted H.
El cliente no dejó un comentario.Richard M.
Bitchy staffSamuel H.
Very helpful and professional staff.Brian M.
El cliente no dejó un comentario.Lorraine P.
The young lady was very professional and helpful. Drop off location was flawlessArturo E.
El cliente no dejó un comentario.Jason J.
Extremely clean, helpful staff on where to park it. We were checked in and gone in a few minutes of arrival After a long trip, that was appreciated. Very friendly. I reported a steering alignment issue with this truck. No problem once I realized it and compensated for lane changes, normal driving etc. Trucks need a review before delivery.Ann G.
When I called about drop off after hours, I specifically asked about what I need for the drop box and was told all I need are the keys; however, the drop box has slots from contract and keys, and stated gas would be charged for difference on contract. 1) I was told the contract is my copy of receipt so I should not have yo give it up, 2) you should have a copy of the contract on your computer and not ask for my paper copy, 3) paper contract gas is wrong, which shows 3/4 a tank but on the check-out at pickup, the girl helped me take a picture on dispute because tank was barely over 1/2 tank, so I should not be charged for gas difference what's stated in paper contract and I left the truck with more gas than I picked it up with though less than what paper contract shows.ROBERT C.
El cliente no dejó un comentario.James L.
Customer service was good. Getting the trailer in and out was fairly difficult due to tight quarters. Reservation was not complete, reserved trailer, furniture dolly, and appliance dolly. The location did not have an appliance dolly.William B.
El cliente no dejó un comentario.CARYN F.
El cliente no dejó un comentario.Dan P.
Great people and nice and secure facilities. Will always use this place for rental and propane exchange.JOEL G.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Greg R.
Personal amigableTerry B.
El cliente no dejó un comentario.Ritchie D.
El cliente no dejó un comentario.DESSIREE B.
Rental of truck was perfect however customer service was very bad. Manager very rude and would not return a lock that has been open by storage worker however never used. No signs in the place says open unused items can't be returned.Luchana K.
El cliente no dejó un comentario.Ray G.
El cliente no dejó un comentario.JOSEPH G.
Renting from Lantana Storage and U-Haul was a breeze. Everything just fell right in place.James G.
Very fast & convenient.Christopher S.
El cliente no dejó un comentario.Anthony D.
El cliente no dejó un comentario.Ken S.
Good experience equipment very goodJim P.
Everything went well. I do think Uhaul as a company need to be more competitive with Home Depot which rents a truck or van for $20 unlimited miles for 75 minutes then $5 ever 15 minutes. It's great for short rentals to haul or move something quickly.Lars S.
Bravo, U-Haul!Daniel G.
El cliente no dejó un comentario.DANIEL G.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Daniel G.
The entire experience was fantastic. Thank you.Brian C.
could not believe this is a location that represents Uhaul. We showed up to get our van and it was a boarded up building with a RV on the side of it I guess where the owners where living? She was very nice but the van was extremely dirty. When I turned it in I was charged a $25 cleaning fee? You have to be kidding. When I opened the passenger door after I got it a half drank gatoraide bottle fell out. What a joke.Derek D.
El cliente no dejó un comentario.STEVE D.
El cliente no dejó un comentario.Daniel G.
El cliente no dejó un comentario.Daniel B.
Friendly Good customer serviceSTEVE D.
El cliente no dejó un comentario.Jason J.
Easy access and great customer service! I have used Uhaul many times over the years and this experience was flawless - will definitely be using them againReagan B.
One huge issue that I've always run into every single time and on this trip I've had to outsource but and pay extra money out of my own pocket for equipment that you guys as a company can never keep track of. This makes an already difficult process even harder and requires time to be wasted. As a company that rents out trucks and equipment everything should be serial numbered and kept track of to make the process of moving easier for the client because my move experience with uhaul was absolutely horrible. I had my reservation changed last minute, I had the person I spoke with tell me I can pick the truck up from one location and then go scavenger hunt around for the equipment I reserved in a truck that gets charged by the mile, and then tell me I could pick up everything in one location and then arriving to find out I can only pick up the truck and 1/3 of the equipment I reserved, and then go to another location to find out they don't have anything after being told they did and that they should have a back stock of equipment. And then after talking with the final lady at the uhual place in Denton Texas she put in for me to be charged $0.10 a mile for the inconvenience of everything that I went through and have had already wasted my morning and set my move back and put me behind by hours. That request was never fulfilled and this whole process and how you guys treat people who rent from you and expect you to have the equipment that we reserve is a horrible system and your website needs to be changed if this ever happens and takes affect that if you don't have the equipment don't let customers reserve it because then you give clients this false hope and false advertising of equipment that no one in your company would know if you have it or not. This has to be changed to be able to keep track of all equipment that you offer for rental.Michael M.
El cliente no dejó un comentario.thomas H.
El cliente no dejó un comentario.Joseph B.
Great service by the owners. Very helpful and informative. Struggled with the pickup through corporate as they required someone to answer the phone at 7:30am from a random number in order to confirm reservation. Frustrating to say the least and delayed pick up significantly. I would rent again as owners were great.Lee W.
El cliente no dejó un comentario.Melinda M.
They ae always so friendlyDAVID S.
El cliente no dejó un comentario.Michael G.
Have this store be the official company trainer on how to rent from UHaul.... They are a great representative of UHaul.Brian M.
Nora's service and help were excellent!Michael R.
Excellent customer service!Snow A.
El cliente no dejó un comentario.JAY H.
El cliente no dejó un comentario.Todd A.
El cliente no dejó un comentario.Scot M.
El cliente no dejó un comentario.Theresa R.
El cliente no dejó un comentario.Michael C.
The fan for the ac/heater wasn't blowingDavid P.
Working with Nora and her staff was very refreshing. The overall experience was very pleasant from start to finish.MICHEAL C.
El cliente no dejó un comentario.Zachary A.
El cliente no dejó un comentario.John S.
Very nice workefAlice D.
El cliente no dejó un comentario.Mike S.
Great service. Keep it up!Todd A.
Fantastic service!Todd A.
Simple and not complicated, clean and vendor looking you in the eye.Robert B.
Reyes team (Jorge Jesus Juan) we're great ! I would recommend them to anyone and this is a temporary move and will be asking for them on our next move.Ray D F.
El cliente no dejó un comentario.Gary S.
Rented for one day charged for two, appliance dolly missing one rubber guard other one fell off causing damage to items movedJohn C.
El cliente no dejó un comentario.Valincia K.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.ELIZABETH L.
I had to get the dolly and load it and nobody was there to assist. They just pointed to it and i did the rest.Cecilio L.
Customer service at the time of pick up was great. I was informed that the designated return time was after the location would be closed, so I had until the following morning to return the truck. You initially tried to charge me for extra time. The updated invoice I just received has a $20 after hours service charge. Unacceptable.Josh V.
Great place to do business. Organize, efficient & good customer service! GraciasTom R.
El cliente no dejó un comentario.mary R.
It was so far out and our cell phone signals weren't great so the process kept reloading and it took us over an hour to get it completed.Ronli T.
Neat, clean, professional. Recommend, however that the truck's windshield be clean before customer leaves.Stephen B.
El cliente no dejó un comentario.Leeman S.
All goodLEE C.
When charging someone an extra fee their not aware of you should call and let them know. I paid what I thought was all the fees. And now days later I'm getting another charge. Not okay.Cheyenne W.
Everything exceeded my expectations and I would highly recommend. Staff was very friendly at pick up and drop off. I would definitely use y'all again if needed. Thank you very much!RoseAnna D.
Next time clean the trailer out especially when someone telling you their loading the trailer with furniture (my furniture all white, there was lots of dirt left in the trailer.) Make sure equipment actually works, I rented a trailer with no brake lights, which was very dangerous! I thought by contacting the provider, they would be more considerate/helpful about renting equipment that wasn't to its full potential but I was advised after it's off the property there's nothing they can do about it. I was also told I should have made sure everything worked properly before leaving, which the vendor helped hook everything up and reviewed the truck with me! Due to the lights being out and on a time frame I rented a rental car in order to trail behind the nonbrake light trailer, in order to reassure the safety of the driver and equipment.Jesscia S.
El cliente no dejó un comentario.Thomas W.
I had a horrible time the Truck Share 24/7 to work. Eventually one of the managers from this location was able to speak with me over the phone and get me going, even though the location was not open yet. I really appreciated the assistance, particularly since the mobile check in catastrophically failed and set me back an hour and a half.Max M.
El cliente no dejó un comentario.Robert E.
Nice place. Good service.THOMAS B.
Refueling charge was too high. You should be somewhat in line with current gas prices.RICHARD W.
El cliente no dejó un comentario.mike H.
El cliente no dejó un comentario.sally C.
El cliente no dejó un comentario.Troy B.
El cliente no dejó un comentario.Keith W.
Friendly service. Reliable. Fair priced. I would definitely use them again, but hope to not move for a long, long time!Steven C.