Customer Reviews for L&L Self Storage LLC
(U-Haul Neighborhood Dealer)

51 reviews

34 Merrill Rd   Lewiston, ME 04240

(207) 786-8020

Office Hours

  • Mon-Fri: 10 am–2 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(207) 786-8020

34 Merrill Rd
Lewiston, ME 04240

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–2 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed

Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The drop off location was changed to remote area,away from my choice.

Jeffrey Kovitch 
Rating:
2.0

U Haul changed the drop off to unmanned storage facility. The link to app was useless, as app did have not information for truck and trailer rental return. The return was completed on U Haul website by instructions from Customer Service.

Jeffrey Kovitch 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GOWELL  |  Overall Experience 
Rating:
5.0

Everything was fast and easy. Just the way I like it. 👍

Chester Acres III  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

bob ferrington 
Rating:
4.0

Thank you!!

Paula Carrier  |  Overall Experience 
Rating:
4.0

The manager of the location was excellent. He worked with me over the phone to complete the pick up. He made it a great experience. I wish I could remember his name.

Donna Ford 
Rating:
5.0

Good, clean, outdoor non climate controlled storage units

Amanda knudsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Wagner 
Rating:
5.0

Customer did not leave a comment.

Annemarie Rucks-Smith  |  Overall Experience 
Rating:
5.0

Great experience. Safe, convenient storage area, kept some of my belongings more than 2 years in this locker without damage. Everything stayed dry despite snow piled up outside. Well-maintained storage facility with outstanding management, who are very available and responsive to questions. This is THE storage facility I would recommend to any friends or family in the Lewiston area. Thank you!!!!

Adam Grasso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Peterson  |  Overall Experience 
Rating:
5.0

They were very understanding with all my delays on returning the truck.

Dennis Burns 
Rating:
4.0

Customer did not leave a comment.

Cindy Levesque 
Rating:
5.0

Customer did not leave a comment.

Debbie Harnden  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY BOWEN 
Rating:
5.0

Sometime hard to get in touch with owners and days before hearing back BUT when I did they were extremely helpful and very pleasant to work with. Would definitely recommend this storage facility and if I ever need one again I will definitely go here!!!

Melissa Merrow  |  Overall Experience 
Rating:
5.0

Awesome place to storge your stuff didn't have a worry what so ever nothing happened to our stuff. They are great people ty so much

Kris Capalbo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffery worcester 
Rating:
5.0

Customer did not leave a comment.

Michael Hubble 
Rating:
3.0

The Uhaul App is not easy to use and I can not recommend it to anyone

CONSTANTINE ZOULAMIS 
Rating:
1.0

I rented a trailer this week and got pulled over because there was only 1 working light on the trailer so I would really like a refund or half off but no one can give me any answer

Max Harvey 
Rating:
5.0

Nice people... great price!

Robert Kelly  |  Overall Experience 
Rating:
5.0

Very friendly and easy to deal with.

Thomas Warrenburg 
Rating:
5.0

I paid 80$ for a storage unit for 4 days....and i never even used the unit. I even made a payment towards the next month. I was never offered any money to be returned. Not happy. Im a single parent. Just because i was able to find another way to store my stuff doesnt mean i should lose out on 80$. Will never go back.

Amanda Holbrook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DBA MERRILL ROAD  |  Overall Experience 
Rating:
5.0

Personnel always helpful, and constantly working to improve services and appearance.

DBA MERRILL ROAD  |  Overall Experience 
Rating:
5.0

Sherry was incredibly nice and very easy to work with! I would definitely recommend using her for your storage solutions.

MALYSSA JACKSON  |  First Impressions 
Rating:
5.0

Very helpful

CHIRAYU BARAL  |  First Impressions 
Rating:
5.0

It went very smooth

ADENA BERNOT  |  First Impressions 
Rating:
4.0

The unit was clean and the perfect size and I love the customer service there!

BRITINY LEE  |  First Impressions 
Rating:
3.0

good good

Privacy Request  |  First Impressions 
Rating:
3.0

The process was pretty pleasant

XIN WANG  |  First Impressions 
Rating:
5.0

Great service and reliable promises!

COLBY GALLIHER  |  First Impressions 
Rating:
4.0

Very helpful easy to speak with.

Privacy Request  |  First Impressions 
Rating:
2.0

Helpful.

Privacy Request  |  First Impressions 
Rating:
5.0

they were super helpful and friendly!!!

ERIC COULOMBE  |  First Impressions 
Rating:
4.0

Was a smooth move.

Privacy Request  |  First Impressions 
Rating:
3.0

Wasnt able to keep reservations. Ended up not needing the unit

Privacy Request  |  First Impressions 
Rating:
5.0

Very Friendly Staff, room was nice and clean, no issues, this is the third time i am using them , keep up the good work. They gave me a Military discount without asking for it, God Bless

Privacy Request  |  First Impressions 
Rating:
5.0

Very Friendly Staff, room was nice and clean, no issues, this is the third time i am using them , keep up the good work. They gave me a Military discount without asking for it, God Bless

Privacy Request  |  First Impressions 
Rating:
4.0

Good service. Welcoming and helpful owner.

Privacy Request  |  First Impressions 
Rating:
5.0

I loved the facility! Sherrie is amazing to work with and answered all my questions!

Privacy Request  |  First Impressions 
Rating:
4.0

Everything was as it should be.

Privacy Request  |  First Impressions 
Rating:
4.0

The employee was extremely courteous. I did obtain the storage unit that met my needs. Very reasonable prices.

GARY LESSARD  |  First Impressions 
Rating:
3.0

I did not end up getting the unit. There was paperwork that needed to be filled out and I am not able to get in during office hours due to working the same hours.

Privacy Request  |  First Impressions 
Rating:
4.0

The owner was very helpful in making sure that I had a clean storage area and let me borrow a lock until I got one of my own. Very happy with my experience.

Privacy Request  |  First Impressions 
Rating:
4.0

Friendly establishment. No hiccups during the storing process.

Privacy Request  |  First Impressions 
Rating:
4.0

Very neat, not very secure from appearances. I don`t like that a lock is not provided standard. Overall, I give this facility 4 out of 5 stars.

Privacy Request  |  First Impressions 
Rating:
3.0

The computer that the manager was working on was very slow and caused a huge delay. Other than that the storage unit it self was great

Privacy Request  |  First Impressions 
Rating:
3.0

Service was fine.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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