El cliente no dejó un comentario.Sharon H.
Customer Reviews for L&L Mulch & Stone
(U-Haul Neighborhood Dealer)
Hatfield, AR 71945
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5 p. m.
- Sábado9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Wendy S.
We returned the trucks late at night and on Sunday when they were closed but it was easy to access and park the trucks.Shannon T.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.kathy B.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Leng C.
El cliente no dejó un comentario.Melissa H.
Was not told there was a 2 day rental on itjammie B.
El cliente no dejó un comentario.Tonya B.
El cliente no dejó un comentario.Max T.
The guy who handled my reservation had been "let go" so when I went to pick up my trailer the owners had difficulty completing the paperwork. They had to call someone else to finish the transaction over the phone. The man on the phone didn't ask me about a drop off location. When I was emailed the paperwork my drop off location was listed was 43.5 miles from my destination when there is a U-Haul rental business in the town where I was going. I had to call customer service to get that changed. Owners seemed clueless about the rental process.Judy M.
Great service!Chad B.
El cliente no dejó un comentario.Kyle H.
This is the second time I have rented from Ray and crew. I found them to be the same helpful and professional staff that assisted me at my first rental. In all, a consistently marvelous experience.Deborah G.
It would have been nice if the dolly and furniture covers were loaded at the time I was supposed to pick up my truck. I had to wait an hour for them to put them in. And it wasn't even a weekend or a Monday.LaTrisha H.
Ray and his family were compassionate, friendly and professional. I would not hesitate to use them again.Deborah G.
Very friendly staffPaul H.
El cliente no dejó un comentario.George B.
Very friendly and helpfulMark G.
El cliente no dejó un comentario.Michelle F.
El cliente no dejó un comentario.Tonja B.
The fee to drop off the equipment at a different location is too high. I would have returned the trailer in Texas, but the additional cost would have been $135.00 more than what the single day rental fee was. Otherwise, everything worked perfectly.william B.
El cliente no dejó un comentario.Cindy W.
El cliente no dejó un comentario.Gary R.
It took forever to do the paperworkconnie B.
El cliente no dejó un comentario.Donald R.
El cliente no dejó un comentario.kelli K.
El cliente no dejó un comentario.Rita S.
Young man greated me and it was a fast experience. Was worried bc of how the experience went went when picking up the uhaul that drop would be long and it wasn't at all long or stressfulRachel M.
I realize this is a franchise operation, and located in a small town, but I'm frankly concerned about the operators. They are clearly 70+ years old, and unable to handle the physical demands of the site (they directed us, while we handled disconnects, etc.). I don't wish to sabotage their operation, or put their livelihood at risk. But, I think they need some help.David A.
El cliente no dejó un comentario.Justina S.
Not as clean or inviting as I would like but the staff helped make the drop off experience a lot easier than pickupJAMES D.
I had reserved the truck for a certain price (seems like less than $300. This dealer charged over $400.Larry J.
The older lady had a new computer software program she was not familiar with. The process took too long.patricia W.
El cliente no dejó un comentario.Daniel G.
The people at this location are very friendly.Chance L.
I had filled the truck up with gas passed the point that it was at when I received it. They still charged me for 5 gallons of gas.Roger G.
The big 26ft is the only way to go long distance travelSTEVEN B.
great little store!DONALD L.
The contract stated for me to call a certain number when I arrived. I called that number and it was for Louisiana and I was in Arkansas. They had to transfer me to another operator. I tried to do the drop off online but it would not let me go any farther than the second page. I had to call again for help. The location was not open even though the hours posted by UHaul said they were. There was a phone number on the door to call. The person answered the phone "HELLO." He was rude and not very helpful.Paul P.
This is not related to the drop off location, but to an issue with the app. When I was trying to use the app to return the trailer, it asked me to take a picture of the inside of the trailer to show it was clean. I took the picture, but when I tried to click next, it told me that I needed to take a picture. I could see the picture I took on the screen, but once I pressed the Next button, it would error out and tell me to take a picture again.Chance L.
El cliente no dejó un comentario.Lynne T.
There was no sun visor on passenger side.ANNE G.
The owner was very helpful and friendly.Pamela H.
El cliente no dejó un comentario.Forrest M.
El cliente no dejó un comentario.Cathy S.
Parking area for equipment is a little cramped but doableJames S.
Everything was great except the app kept crashing and I couldn't return the U-Haul in the proper way.LaTrisha H.
El cliente no dejó un comentario.Cliff W.
Location was closed during drop off.Brian P.
Completed drop off using the app as the location was not open yet.Brian P.
El cliente no dejó un comentario.Mike C.
Had trailer for one day and got charged for 4 days now I'm trying to fix itShannon L.
El cliente no dejó un comentario.Brian P.
Truck was dusty(sawmill 100 yards away), windshield was dirty, lots of confusion about truck number, which equipment, existing damage to truck. Overall, not a smooth experience on pickup.Kenneth F.
This is too small a space to say everything I would like to say. Over the past couple of years, we have needed to rent trailers from Uhaul. We have never had a good experience. From being stranded on side of road for 14 hours with s flat, to not being able to get door open, and finally having to redo wiring on trailer before we could leave lot because it was on trailer that had tires that would make the trip. Thank goodness I won't have to deal with this company again.Ira R.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Dustin L.
El cliente no dejó un comentario.Jason T.
Dealer was not there. He left his number on the door. I called him and he said just to leave the trailer, so I did,LARRY B.
El cliente no dejó un comentario.NOEL D.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.LISA D.
El cliente no dejó un comentario.TERRY R.
El cliente no dejó un comentario.MARK B.
Totally pleasedPenny T.
El cliente no dejó un comentario.Netlla C.
There should be someone at location who can make decisions on how to correct charges/correct errors and answer questions regarding equipment malfunctions, it was the only U-Haul location I could get to & when charge/hold was in question, â€œhe's out of townâ€ was response I continued to get.Amy G.
It was goodLARRY C.
Again everything went smoothly. Was very professional and polite.Michael T.
El cliente no dejó un comentario.Ricky E.
El cliente no dejó un comentario.GAYLEN R.
Nothing it was a perfect experienceRandy M.
El cliente no dejó un comentario.James B.
Helpful guys. No problems on drop off.Kyle G.
The owner gave us the wrong trailer we had to call someone on the phone to pay for it . When we went to turn it it that man was the one that said the trailer number didn't match up. They also said we could turn it in at any location but that was not so.Then then I guess we was supposed to have paperwork......well we had nothing .Rick F.
Charge my credit card afterworlds without notify the renter and fraud chargericky J.
Friendly folks and our experience was great!Tamyra L.
El cliente no dejó un comentario.Phillip H.
El cliente no dejó un comentario.Dakota D.
El cliente no dejó un comentario.Shelly M.
El cliente no dejó un comentario.Amy F.
should be "were the personnel helpful?" should be "how can we improve?"Don L.
Needed washedRickie H.
everything is fineThomas H.
El cliente no dejó un comentario.Don R.
More selective choices. They had 3 trailer 2 were the same and 2 trucks one looked not rentableBryan H.
Very friendly and proficient in processing my order.Deborah H.
El cliente no dejó un comentario.Amber L.
The person at the pick up location should know how to do his job correctly and screw up my rentalzach B.
Very polite and kind.Stephanie W.
El cliente no dejó un comentario.Gary A.
The AT hauler was clean and in good order. I checked the tightness of all the luge nuts. All good. One tire was down 5 psi. below the others, so I aired it up to 50 like the others. Every thing worked well. Thank you. Ps: I washed it off before returning it to Haul agent.John G.
Nice small location. Glad to find in our small town. Very convient.Dolores A.
El cliente no dejó un comentario.johnny M.
No improvement needed, knowledgeable and friendlyKIRMIT B.
El cliente no dejó un comentario.Marilyn M.
Servicios adicionales en esta ubicación
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