Comentarios de los clientes para L&H Used Cars of Wilmington

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de L&H Used Cars of Wilmington

Clasificación general:

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MYRA T.
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El cliente no dejó un comentario.

Jeffrey K.
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El cliente no dejó un comentario.

JASON E.
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When you pick up a vehicle for a day and return it the same time the next day, you should not be charged when you return it in 30 min early and the office is closed. We were early and was charged extra.

John S.
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Only had a few parking spots to be able to park a car hauler on. The amount of space was extremely tight and limited.

WILLIAM S.
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The parking spaces were limited.

STEVEN S.
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There was an indicator light stating a low tire, when I picked up the van. It would have been nice if that was not the case.

TERRENCE S.
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It was very convenient to my location and the staff was great and made me feel comfortable.

BRITT W.
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NA

KEVINTHOMAS K.
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I was unable to use the online system to pick up my truck, but the local rep was very helpful.

RONNIE J.
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Just keep up the good work. Had no problems. Very hospitable and professional.

Emmanuel R.
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Professional and down-to-earth mixed in delightful sequence. They love their job and love the people that give them business. 100% would recommend!

KEVIN L.
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Quick and easy process and the employees at this location were super friendly and helpful

Merritt J.
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Excellent customer service!

NORVELL F.
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El cliente no dejó un comentario.

Nathan W.
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Super friendly folks.

Christine G.
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El cliente no dejó un comentario.

jessica R.
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El cliente no dejó un comentario.

Patricia J.
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We returned rental after hours.

Jim O.
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Did not provide the moving blankets that I had ordered and paid for.

Stephen A.
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While I was driving to return the trailer it disconnected from my truck . I pulled into a lot and the trailer slammed into the back of my truck. I walked to the drop off location to get someone to help me reconnect the unit. Apparently it was not hooked up properly

JASON F.
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Excellent customer service

Brett W.
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very friendly reception. thank you

VANCE B.
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El cliente no dejó un comentario.

Candace M.
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While the staff were polite and tried to be helpful the overall process of pickup and drop off collectively took right around 3 hours. It's utterly and completely ridiculous. We ended up missing our appointment with our leasing agent and being charge $50. Our moving help was so frustrated they left and we had to move by ourselves. Dropping off took just as long as picking up (approx 1.5 hrs). I'm not only dissatisfied by the amount of time, but that upon drop off there was an additional U-Haul employee called to the location and it still took another 45 minutes. Again, Frankie was very apologetic and the Uhaul was functionally fine, but it ended up costing me more than half the Uhaul in additional fees and losing our movers because of the delays!! I'm still livid and frankly would love to file a complaint about Uhaul's system because I'm out money and patience at this point.

BRYAN ALEXANDER B.
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The gentleman that helped me was quite helpful and friendly and had my return booked within minutes of being on the lot.

Matthew H.
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El cliente no dejó un comentario.

KOREY B.
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El cliente no dejó un comentario.

Kalima D.
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El cliente no dejó un comentario.

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