Comentarios de los clientes para L&G Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de L&G Auto Sales

Clasificación general:

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MARK N.
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El cliente no dejó un comentario.

Mark E.
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No comments for this site.

trent A.
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El cliente no dejó un comentario.

Steven D.
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It was nice that even though I had rented from another location, I was able to pick up what I needed here. The app/website does a horrible job of directing you to the closest location, though. W/O fail, it tries to send me somewhere far out of my way when there are locations that have the equipment I need much closer. I have better luck just driving around til I find a place & walking in and asking if they have what I need.

William R.
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it was all good

glori M.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

Bradley M.
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El cliente no dejó un comentario.

Braxton G.
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El cliente no dejó un comentario.

gene A.
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El cliente no dejó un comentario.

paul B.
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El cliente no dejó un comentario.

David L.
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After hours return process was clunky. Instructions for the online return were printed on the inside of the drop box lid. The area was poorly lit, so I didn't see them until after I had dropped the keys. Suggest placing the instructions above the key drop box.

Ashley S.
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El cliente no dejó un comentario.

Jose V.
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El cliente no dejó un comentario.

Lisa H.
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Thus seems to be the only drop off location in St. George area - it is about a 30-45 min drive from St. Grge/Santa Clara area.

ARNOLD C.
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AllGood

Richard F.
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El cliente no dejó un comentario.

William G.
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El cliente no dejó un comentario.

Dennis H.
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El cliente no dejó un comentario.

mike P.
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Didn't have electrical hookup. Seemed expensive. Didn't have tow hitch to rent.

jacob R.
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El cliente no dejó un comentario.

Daniel W.
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El cliente no dejó un comentario.

JOHN F.
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El cliente no dejó un comentario.

Kerry C.
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Just opposite of pickup location. As per last time I was there, either nobody there to help or there are they are there with a ‘don't bother us , we're busy' attitude. Only use them for drop off out of convenience and closer location. Otherwise I would use another Uhaul facility to drop off.

Russell T.
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The hours of operation are extremely limiting

Kristina M.
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El cliente no dejó un comentario.

Dean L.
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El cliente no dejó un comentario.

Pennie P.
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El cliente no dejó un comentario.

brenda P.
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I live two states away and had to come all this way for a truck ! But customer service was excellent

Sarah C.
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El cliente no dejó un comentario.

derek M.
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Eric Was FANTASTIC

paul L.
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El cliente no dejó un comentario.

heather S.
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El cliente no dejó un comentario.

Jake H.
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El cliente no dejó un comentario.

Bruce A.
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El cliente no dejó un comentario.

jeremy T.
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El cliente no dejó un comentario.

jeremy T.
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El cliente no dejó un comentario.

David M.
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I arrived late (after closing), yet the gentleman went ahead and processed my pick-up and got me on my way. Greatly appreciated.

kathy W.
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The front bumper was hanging. We were not made aware of it when we rented the truck. Apparently it was waiting to be repaired. I was concerned if would fall off while I was driving it.

Alicia H.
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El cliente no dejó un comentario.

Patricia C.
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El cliente no dejó un comentario.

Brian N.
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El cliente no dejó un comentario.

brian P.
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El cliente no dejó un comentario.

Keith G.
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I came at 6:00 to do self pickup and they forgot put the key in the truck. I had to come back at 8.

Dixie S.
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El cliente no dejó un comentario.

Leslie H.
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I was charged an extra day even though I brought the trailer back a day early. (2nd day). The drop-off location didn't look at the check-in that I did after hours, so they charged me for day four. Eventually I got the extra day charge reversed after explaining to the Customer Supervisor Manager.

CHERYLYN ELAINE O.
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El cliente no dejó un comentario.

Lynn E.
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El cliente no dejó un comentario.

Adrian R.
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El cliente no dejó un comentario.

Diane W.
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We drove the truck in the lot to drop it off. One of the employees jumps in the truck and says he will take it while we were cleaning out the front. He never said hello, do you have any questions or anything that would indicate to me that he was going to check the truck in for me. I thought I would have to sign something but no. I had some questions but he didn't stay around long enough to ask a question. I went into the office to try and find someone but no one was there. No number on the door to call either. I'm glad the truck was checked in for me. Wish there was better personal care and service.

Donald W.
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Easy pick up and drop off. Had a great experience.

Julius B.
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El cliente no dejó un comentario.

Isha W.
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I returned the truck sunday at 6:00. Realized i had left my phone in hildale 30 min away.. i rushed home so i could return truck on phone a day early Itcwould not let me because the location i was at was different than where i returned truck. I called a got put on eternal hold a few times. I called facility i rented truck from. They said i would have to go through uhaul website or call 800 number. As if i dont have enough to do moving. Wjy am I paying for a truck qnd doing all the work for the rental.

Mark P.
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El cliente no dejó un comentario.

Bryce M.
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Truck was not ready at designated time. Had to wait a half hour while they cleaned the truck and did paperwork inside.

Jonathan B.
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improve care and service

Robert O.
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A bit hard to find. Needs better signage. Hours of operation are minimal, but drop off was fairly easy anyway.

patti G.
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I have rented from and dropped off to this location several times. They have been helpful.

Megan G.
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The van we reserved at the location we reserved it at became suddenly unavailable, therefore, we had to drive to this location which added 40 miles to our move...and we had to pay for these miles! Paying more due to an issue of Uhaul's making and not having enough inventory for us - that we had reserved a month in advance - is a huge issue. Poor service, poor business acumen. Will not be using Uhaul again.

Trini B.
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El cliente no dejó un comentario.

Lucas H.
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I was called the day before telling me I had to drive an hour each way to get the trailer as the one I reserved 2 weeks in advance was no longer available. Then I was told to return it TUESDAY before 6. Then I was charged 20 dollars late return fee. The people working were friendly and nice but the things I couldn't see were poor.

john P.
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Your rep was very informative and helpful. I just wish you had him full-time. A great ride and we got the job done!

DAVID K.
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El cliente no dejó un comentario.

Holly H.
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The truck was in fabulous condition and ran wonderfully. The air conditioner worked perfectly and I was completely comfortable.

beverly T.
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El cliente no dejó un comentario.

LAWRENCE L.
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Original reservation was made 2 1/2 weeks in advance to pick up a 26' truck in Lake Havasu City, az. The day before scheduled pick up I got a phone call saying the only truck available was located in Wickenburg, az, a distance of 150 miles EACH WAY!!! Needless to say, this was a great inconvenience & very frustrating to spend gas money & 1/2 day time driving back & forth. From this experience, we will probably never use U-haul again.

Kelly M.
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El cliente no dejó un comentario.

NATHAN P.
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The guy said he'd email me a receipt and I have yet to receive the receipt from him.

Jennifer M.
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El cliente no dejó un comentario.

KYLE A.
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My UHaul receipt states "L&G Auto Sales" as my drop off location. Their hours are 10AM-4PM M-F. I dropped my rented trailer off one day early at 1 PM, well within the business' stated hours. There was a locked office on-premise and someone came to the door to tell me "just leave the trailer down with the rest and you're good to go." After that, I did not receive any further communication from on-site staff. I backed the trailer in, blocked the tires, and drove off. I received an invoice later that day for an "after hours drop off fee." When I called the number on the invoice, the man stated he shared the property with L&G Auto Sales. I didn't complete the online check-in, so he charged me the after hours drop off fee and was unwilling to reverse the charges. This is terrible customer service on the part of UHaul. I have dropped off UHaul equipment at this location without incurring this fee before. Let customers know that this location does not have UHaul staff present and they will *have* to fill out the online after-hours check-in, regardless of whether it's after hours or not.

Christine D.
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Piss poor service, no one was there but they had a car parked in front of the office. Their sign said "by appointment only" with no other way to check in equipment but by online. Now we are being charged an after hours fee that was never mentioned before renting the trailer. This charge has never been authorized and needs to be refunded. How can you have an after hours charged when it's "by appointment only"? I'll be filing a complaint with both my credit card and the BBB. This is never okay.

MICHAEL R.
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Everything was good

Kimberly J.
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El cliente no dejó un comentario.

Jon S.
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Charging a couple of dollars for THREE "extra" miles is so stupid. No mileage was discussed when the truck was rented. No one was there when we returned the truck, so we had to flounder around and park the truck where we thought it should go. Got final paperwork with the extra mileage charge a WEEK later...stupid

Alan K.
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El cliente no dejó un comentario.

Calvin B.
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El cliente no dejó un comentario.

Christine R.
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They took trailers so we just dropped it off in the dirt yard.

Elise J.
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The staff was very nice and the truck was clean but very old and shook really bad when driving at 40mph it was a bit scary!

Peter E.
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El cliente no dejó un comentario.

Wayne H.
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The drop off could not have been easier. They were very friendly and helpful. Thank you

Thomas H.
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El cliente no dejó un comentario.

Steven J.
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Thanks

robert C.
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El cliente no dejó un comentario.

tammy H.
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I've been charged 2 times for 32 after I paid 90for rental I want refund

Emily W.
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El cliente no dejó un comentario.

Derek O.
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Middle of no where and not clear on instructions.

john N.
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El cliente no dejó un comentario.

Michael W.
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Convenient location but no one available when I arrived. Had an issue lifting the hitch off of vehicle with on one available to help. Staff arrived after I was able to remove it.

Phil S.
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Everything was great with Uhaul. Everyone was friendly and very helpful including the customer service folks that I talked to on various occasions. I didn't realize Uhaul offered such awesome service.

Brandi H.
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The staff wasn't very friendly. Also, we think charging for the use of blankets and the dolly was too much. Very expensive to rent a truck for moving.

Jessica W.
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El cliente no dejó un comentario.

Paul S.
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I got sent out with to bad tires they blew on the freeway when I returned the uhaul 1 day early they charged me for being a day late so uhaul needs to inspect vehicles closer and not go charge happy tell they no the facts

Rick O.
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They charged me for an extra day, when I was not supposed to be. Got it included on the front end. Please reimburse me the $21.35 they charged me. Rick Owens, 8012439465

Kara R.
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Daniel was so pleasant to work with!!! I really appreciated his kindness and friendliness! He was all about CUSTOMER SERVICE!!!!

Roger E.
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The First truck was serviced, clean and ready to go, except the AC did not work,. The dealer was very nice and quickly found another vehicle, it had not been serviced but ran well.

Earl R.
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Personnel were friendly and helpful. Equipment drop off was very easy. The drop off location was quite busy so they just asked for the keys and said they'd take care of the paperwork and send an email so we would not have to wait. The email arrived quickly! An excellent overall experience !!

Alisha F.
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Issue with payment. Not enough help, took about an hour to get the trailer. Everyone in line did the pre check in, but didn't help much.

Ryan A.
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El cliente no dejó un comentario.

Jaime G.
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I dropped it off after hours. The entrance is hard to see and easy to miss but the drop off went smoothly.

Richard G.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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