Customer Reviews for L&B Outlets
(U-Haul Neighborhood Dealer)

502 reviews

420 W Main St   Stockbridge, MI 49285

(517) 851-3528

Office Hours

  • Mon-Sun: 8 am–6 pm

Services at this Location:

Contact Us

(517) 851-3528

420 W Main St
Stockbridge, MI 49285

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, the folks at L&B in Stockbridge were amazing and super helpful. We ended up needing 4 rentals for our move. They were there every step of the way.

Jody Talbott 
Rating:
5.0

Customer did not leave a comment.

wayne butler 
Rating:
5.0

Customer did not leave a comment.

Justin Cole 
Rating:
5.0

Customer did not leave a comment.

John White 
Rating:
5.0

They made it easy!

Constance Morrison 
Rating:
5.0

They are very accommodating and friendly here!

Corey Pena 
Rating:
5.0

Excellent job of handling the process.

Abhay Vadhavkar 
Rating:
4.0

Customer did not leave a comment.

SCOTTALLAN WILSON 
Rating:
5.0

Excellent location and great customer service.

David Bruce Jr. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Hoskins 
Rating:
4.0

Customer did not leave a comment.

Kimberly Tinsley 
Rating:
5.0

Erika and Brian are always top notch! They are truly the moving experts

tom harrison 
Rating:
5.0

Everything was great would use again

lesley wadkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Griffith 
Rating:
5.0

Customer did not leave a comment.

Chase Abel 
Rating:
5.0

Customer did not leave a comment.

steve bingoff 
Rating:
5.0

Customer did not leave a comment.

David Maves  |  Overall Experience 
Rating:
5.0

L&B Outlets is the only place I'll rent from. They're the best.

Shawn Washburn 
Rating:
5.0

It was a nice, clean place she was very friendly. I had a welcome environment. And when you're in, there should treat it like you're one of the family. She was very nice person and I would recommend this place to any of my friend and thank you so very much for helping me out in time of great day.

Gerald Stoll 
Rating:
5.0

So glad this place is close to home and she was nice

fran grumelot 
Rating:
5.0

Customer did not leave a comment.

Shane Dally 
Rating:
5.0

Customer did not leave a comment.

Emily Harding 
Rating:
5.0

Friendly service and was helped getting trailer hooked up. Trailer was perfect for what i needed.

Brent Bolm 
Rating:
5.0

Customer did not leave a comment.

mike krathie 
Rating:
5.0

Customer did not leave a comment.

BRYAN BAREIS 
Rating:
5.0

Nothing! Excellent Service!

Mauriceandre Amos 
Rating:
5.0

Quick and easy, AAA+++. Great staff, thanks!

Jonathan Collins 
Rating:
5.0

Customer did not leave a comment.

TONY TROTTER 
Rating:
5.0

Customer did not leave a comment.

Emily M Harding 
Rating:
5.0

Great friendly service. My favorite Uhaul pickup or drop off location

Cory Snively 
Rating:
5.0

Can’t think of a thing.

Joe Walker 
Rating:
5.0

Owner/Manager was friendly and helpful. The trailer was clean and ready to go. The owner explained the process and return information. This was a pleasant transaction.

David Strauss 
Rating:
5.0

Very helpful and pleasant experience with L & B Outlets.

Cherie Chang 
Rating:
5.0

L&B outlets is a great place to rent from. They make it so simple and offer great help.

Bob Valle 
Rating:
5.0

Customer did not leave a comment.

PATRICIA WILLIAMS 
Rating:
5.0

Better stocking had to drive 60 miles round trip to get my size!

Leonard Culbert 
Rating:
5.0

Customer did not leave a comment.

Eric bell 
Rating:
5.0

Customer did not leave a comment.

Dwight CROW 
Rating:
5.0

Customer did not leave a comment.

Larry New 
Rating:
5.0

Customer did not leave a comment.

mike dyer 
Rating:
5.0

Check to be sure lights all work. The unit I used worked great. The original trailer I was supposed to get had a problem.

Dan Eble 
Rating:
4.0

Fast and easy and close

ANTHONY JISKRA 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Aungst 
Rating:
5.0

Customer did not leave a comment.

Bonnie Mullins 
Rating:
5.0

U-Haul corporate needs to get there crap together. They didn't refund me for me early drop return.

WARREN SCOTT TOWNSEND 
Rating:
5.0

Excellent service and very helpful. We truly appreciate everything they did to help us out.

BARBARA BURRELL 
Rating:
5.0

Your local manager Erica did an outstanding job and saved my move when other locations could not supply the proper equip.

Gary Bohas 
Rating:
2.0

Really sucked that I had to pay when I didn’t use the truck. I needed a truck with a ramp, was said on the phone. I don’t know what happened but I ended leaving the dresser where it was at and took the truck back because I thought it had a ramp. I guess I should’ve made sure. I never had a issue like this so it was new to me

Ashleylavonne Evans 
Rating:
5.0

Customer did not leave a comment.

GARRY ISAAC 
Rating:
5.0

Great service

lesley wadkins 
Rating:
5.0

Customer did not leave a comment.

Joseph Goralski 
Rating:
5.0

Owner was great to work with.

Dale Lear 
Rating:
5.0

Great customer service

jason grim 
Rating:
5.0

Although we understand the reason, the online return process was a bit “bulky”. Not really sure if this can be improved given the need to verify the return. In any event, we were very pleased with the customer service and would definitely use this location again.

Paul Green 
Rating:
5.0

Company Employee was very helpful n explained everything in detail. Employee is very knowledgeable and helpful in assisting customer needs. I would highly recommend this agency to anyone in need if U-Haul services.

Ronald Steinhorst 
Rating:
5.0

Customer did not leave a comment.

Jerome Taylor 
Rating:
5.0

Awesome customer service at L&B.

John Blanzy 
Rating:
5.0

Erika we t above all exceptions. Only downside is I can’t give a higher rating.

tom harrison 
Rating:
5.0

Customer did not leave a comment.

Gary Krol 
Rating:
5.0

Customer did not leave a comment.

Emily Harding 
Rating:
5.0

That was one of the best experiences I have had dropping off a trailer. The person went well above and beyond what was required. U-Haul is very lucky to have someone like that better than pick up.

john jarabeeck 
Rating:
4.0

Understanding

ANTHONY JISKRA 
Rating:
5.0

Ericka was great! very professional😊👍👍👍

rob beam 
Rating:
5.0

Customer did not leave a comment.

Linda MacDonald 
Rating:
5.0

Customer did not leave a comment.

Keith Thomas 
Rating:
5.0

Customer did not leave a comment.

Anthony Guarnieri 
Rating:
5.0

Customer did not leave a comment.

Emily Harding 
Rating:
5.0

Customer did not leave a comment.

Ericka Cole  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin Lake III 
Rating:
5.0

Nothing. The staff person was awesome. I highly recommend them.

Kevin Lindsey 
Rating:
5.0

have dealt with U-Haul services in a lot of different cities. Your stockbridge location is best. I’ve been to friendly, prompt and very helpful . Give kudos’ to location manager please.

Bruce Williamson 
Rating:
5.0

I would highly recommend, so pleased with the service I received here. She was wonderful. I will always come back to this location when needed.

Lori Mcclester 
Rating:
5.0

Customer did not leave a comment.

Gretchen Thomas 
Rating:
5.0

Easy Rental, Clean equipment, wonderful customer service

Ronald Hodder 
Rating:
5.0

Just keep up the good work

steve wildman 
Rating:
5.0

These kind people had to listen to my complaint about how U-Haul lies about their product. I’ll recommend for trailers only.

Rick Martinez 
Rating:
5.0

Easy drop off at night and answer my call promptly in the morning.

Daniel Allen 
Rating:
5.0

Can't get any better than this place

Dana Trent 
Rating:
5.0

Customer did not leave a comment.

Steve Broghamer 
Rating:
5.0

Customer did not leave a comment.

Donald Rossi 
Rating:
5.0

Customer did not leave a comment.

George Roberts 
Rating:
5.0

I have rented /picked up from many locations but L&B Outlets is by far the best!

Thomas Hall 
Rating:
5.0

Customer did not leave a comment.

JEANETTE ELLEN CHOATE 
Rating:
5.0

Customer did not leave a comment.

Donald Rossi 
Rating:
5.0

Truck was ready & waiting for us when we went to pick it up. They even had it running so it was nice & warm. We needed a smaller vehicle, which they did not have at the time, so they upgraded us for free. Easy returns

Dawn Bruening 
Rating:
5.0

Nothing, Erica knows what she is doing and very professional and helpful

Brad Smith 
Rating:
5.0

Everything was good nice people I would rent there again

John Bolin 
Rating:
5.0

Very nice and friendly. Very helpful and knowledgeable.

Teresa Passamani 
Rating:
5.0

Customer did not leave a comment.

Loveesh Thatai 
Rating:
5.0

Nothing. It is always a pleasure working with L&B. Very friendly and efficient.

Pat Daum 
Rating:
5.0

The service as great. Very easy to pick-up and return.

Scott Staelgraeve 
Rating:
5.0

Customer did not leave a comment.

Craig Goodlock 
Rating:
5.0

Our guaranteed trailer was not at our original pick up location in Howell and we had to go 2 hours round trip out of our way to pick it up at this location and return it to this location.

Cheryl DeKoekkoek 
Rating:
5.0

Great all the way from reservation to hook up.

Merelyn Snider 
Rating:
5.0

Erica could not have made this any easier. She gave me several options due to some unknown logistics situations with my family.

Mary Price 
Rating:
5.0

Customer did not leave a comment.

Nathan Germane 
Rating:
5.0

Customer did not leave a comment.

Robert Federspiel 
Rating:
5.0

Customer did not leave a comment.

RONALD LOREN NEWCOMB 
Rating:
5.0

Customer did not leave a comment.

MANDY RYAN 
Rating:
5.0

Be happy

KENNETH FRANCIS MARZEC 
Rating:
5.0

Customer did not leave a comment.

Daniel Klotz 
Rating:
5.0

Great service!

Georgiana Vailliencourt 
Rating:
5.0

Customer did not leave a comment.

Steve Koch 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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