Customer Reviews for Land O Lakes Storage
(Distribuidor de U-Haul del vecindario)

558 comentarios

6028 Land O Lakes Blvd   Land O' Lakes, FL 34638

(813) 949-8192

Location Hours

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(813) 949-8192

6028 Land O Lakes Blvd
Land O' Lakes, FL 34638

Services at this Location:

Location Hours

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great experience!

Michael D. 
Clasificación:
4.0

El cliente no dejó un comentario.

HEMANT R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
3.0

El cliente no dejó un comentario.

steven R. 
Clasificación:
1.0

Got my money taken twice from my account, for what ?

Vladislav P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynette C. 
Clasificación:
3.0

They don't answer the phone and the driveway is hard to see. I passed it twice.

Lori W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kerry F. 
Clasificación:
5.0

Make sure to check the truck to see if the pervious renter left a lock on it. That is the issues we had, but the guy was awesome and came right over to the lot. He realize he couldn't just use bolt cutters on the lock so he gave us a bigger truck for the same price.

Nikolay S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALEXANDER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica P. 
Clasificación:
3.0

El cliente no dejó un comentario.

elizabeth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B. 
Clasificación:
5.0

I was really in a last minute bind when I called here and spoke with Kevin. He went above and beyond in helping me! I was so grateful for him and highly recommend his facility.

Janet L. 
Clasificación:
5.0

Keep the customer service flowing

Nathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antonio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason G. 
Clasificación:
3.0

How about a sign for what to do with drop-offs when the facility is closed

Chris C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcio P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Andrew R. 
Clasificación:
5.0

Nothing very kind and would use them again

Patricia Y. 
Clasificación:
5.0

Had a good hook up experience, helped with getting things set up, etc. thanks for the great customer service

Robert H. 
Clasificación:
3.0

Even though I returned during business hours to be safe ... there was no one available

Pamela N. 
Clasificación:
5.0

Rep was also helpful & responded quickly.

Maureen C. 
Clasificación:
5.0

Great customer service, easy to use online check in and overall grear experience for this location. Thank you for making it so easy to use from start to finish!!

marce T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE A. 
Clasificación:
1.0

Empty office, no workers presence. Had to unhook and lift by myself. Called number, the owner was on vacation and couldn't check in equipment or help in the return. I will NEVER go to that location ever again. Took 30 minutes to get someone on the phone. Really dirt bag operation there.

russell W. 
Clasificación:
5.0

No suggestion, the exoerience was excellent

DONALDEDWIN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
3.0

Attendants not wearing masks, smoking cigarettes while serving customers.

Irvin V. 
Clasificación:
1.0

Vehicle was dirty and smelled terrible. Vehicle A/C was not working properly. We requested furniture dollies and none were available nor were moving blankets. We will not use this location again which is unfortunate because it is very convenient to where we live. Next time we will drive farther for a better equipped and maintained location.

Jamie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra H. 
Clasificación:
4.0

Kevin was great, friendly and responsive to my needs.

John M. 
Clasificación:
3.0

The truck was nasty inside and the back had a ton of dirt and cigarette buds inside.

Gynnifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc L. 
Clasificación:
5.0

Not a thing it worked easy easy

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

Equipment worked perfectly. On site staff was very helpful and courteous.

DANIEL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis C. 
Clasificación:
5.0

I arrived early. Kevin was with another customer, but immediately acknowledged me. He made the whole process extremely easy and I would definitely return to him and recommend this location for future rentals.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc L. 
Clasificación:
1.0

Uhaul truck itself was great got the job done and price was perfect for us. Pick up location wasnt as bad as the drop off location. I felt very uncomfortable in the location I dropped off the truck. Felt very sketchy and I worried the whole night that the truck would get stolen or that the truck would be turned in correctly by the gas station clerk. Wouldnt never want to experience that again.

Henry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

German O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
4.0

Lot of problems taking the vehicle out of park. Shifter handle is most of the time locked up.

Ketner P. 
Clasificación:
5.0

Very convenient for my drop off, rep was courteous and easy to work with

Frank B. 
Clasificación:
5.0

Very helpful and friendly!

kevin S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rodolfo G. 
Clasificación:
3.0

I would like to see my reservation be there as requested...shouldnt have to wait

Warren D. 
Clasificación:
4.0

Kevin was nice to work with professional and easy going.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn B. 
Clasificación:
2.0

No one that work there was on site. There was a carpenter working on a shed that was helpful.

Gerard C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Erickson M. 
Clasificación:
5.0

Kevin was very helpful and easy to work with.

RONALD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kieran H. 
Clasificación:
5.0

I would not change anything, the representative was very informative on the truck and walked around the truck with me explaining everything I needed to know..... Perfect ðŸ'

jesse C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
1.0

I rented it for 4 days. This morning, the morning after the evening I rented it, I got a new contract that says I can only keep it for 15 hours and must return it before I even load it.

Mark B. 
Clasificación:
5.0

Kevin was helpful, and made this an easy rental experience. ¡Gracias!

T Jason M. 
Clasificación:
5.0

Kevin is always responsive cordial and professional. He continues to improve the place. Will definitely rent from him in the future.

Nelson S. 
Clasificación:
5.0

No recommendations - it was a flawless experience. ¡Gracias!

Jim M. 
Clasificación:
5.0

The owner / operator of the location is a great guy.. Cooperate screwed everything up..Everything! I even did all the reservation online and still stuff managed to get turned around! He was patient and helped to clear everything up..I was literally losing my mind b/c my movers were on the way to the house! He was just great..

Renee R. 
Clasificación:
5.0

Kevin was Amazing and very Helpful!! Would highly recommend!!

Crystal Y. 
Clasificación:
5.0

the app was horrible and crap . if it was not for kevin at the pick up location helping me then i would not been able to leave with the truck . u-haul get your stuff together and fix the app!!!

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marcio P. 
Clasificación:
4.0

After hours drop-off. No problems.

Kik L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald B. 
Clasificación:
5.0

We initially booked a truck from a location down the road and when we got there the keys were never placed in the lockbox. We made a phone call to Land O Lakes U-Haul and he told us to come down and he would transfer the reservation. He had us on the road and preparing for our move right away. Excellent customer service!

JAMES O. 
Clasificación:
5.0

Kevin is excellent! Great customer service and friendly!

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christina R. 
Clasificación:
5.0

Extraordinario servicio al cliente

jesse N. 
Clasificación:
1.0

I was told someone was going to be at this location till 5 pm I got there at 4:50 he was gone and then trying to get help with customer service I had to deal with a unhappy employee named Virginia , you can hear it in her voice that she was so unhappy to deal with a customer like me on the weekend. Actually she was just trying her best to just rush me off the phone and give me false information that got me in the situation I was in !! The reservation manager after her was very helpful and I was very pleased with her help she was very polite and professional.

Fernando B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ron C. 
Clasificación:
3.0

No one on site, but manager did do as promised by following up checked in equipment

Steven D. 
Clasificación:
3.0

We dropped off during daytime hours and still put the keys in the drop box. Not sure if I would recommend.

Amanda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

velmont M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco R. 
Clasificación:
1.0

I've worked for BMW for two decades. Customer service is everything. On one of the biggest days of my life, when timing was everything we trusted Uhaul for the move. On my way to pick up the truck (with moving helpers and friends waiting) I get a call in the car that the place I secured my rental days earlier doesn't have the size truck I rented. I'm relocated to another facility (who handled things well), but even the truck I get has no gas. They also don't have the trailer I rented along with the truck. I wind up not getting the trailer, waiting for the truck I had secured days earlier, and having to stop for gas before I meet everyone back at my house. Since the paid help were already there I get hit with an additional two hours from them ($120). I finally get loaded up, take the 80 mile drive to my new location, and unpack for two hours in the rain (would have been avoided if my original order was handled correctly. From a business/professional standpoint this is probably the worst experience of my life.

Lisa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
3.0

El cliente no dejó un comentario.

John D M. 
Clasificación:
1.0

Provide the additional equipment that was rented such as an appliance dolly and pads with the truck. I rented both and neither were in the truck like they were supposed to be. I had to drive the rental truck to Lowe's to rent my own appliance dolly. Increasing the amount of miles I put on the truck which I also had to pay for.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

👍👍👍

alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

william C. 
Clasificación:
5.0

Amazing service, everything well kept. I picked up the the truck and was on my way in less than 15 min.

Uriel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurtis F. 
Clasificación:
5.0

Very friendly and helpful manager.

Nelson S. 
No se han enviado comentarios para esta ubicación.

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