Customer Reviews for Lanbro Tire
(Distribuidor de U-Haul del vecindario)

102 comentarios

1136 Henderson Hwy   Breaux Bridge, LA 70517

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 10/16/2021 - 10/31/2021: cerrado

Servicios en esta ubicación:

Contáctanos

1136 Henderson Hwy
Breaux Bridge, LA 70517

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 10/16/2021 - 10/31/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The whole experience was great and very easy from start to finish. The one and the only issue I had is that the gas gauge was just above half full and I did need to fill it up before return.

Hunter D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

Only "issue" was that the trailer I wanted wasn't originally available, but the office manager located one for me, and had it there waiting for me.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Logan O. 
Clasificación:
2.0

I requested a location close to my home, no equipment available. Even though I had to drive further to get equipment the mileage was not adjusted accordingly.

Keishia S. 
Clasificación:
5.0

Works well with people ..very nice man

Frank D. 
Clasificación:
5.0

Such great customer service, would definitely recommend!

SPVIJAY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilma B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

The place was closed but I did speak with a man on the phone is was very helpful and very professional. The truck was dirty when I picked it up. Had chips and stuff on the seats but overall okay. I cannot fault the storage place as it was not their fault it was the person who last used the truck.

Brandy M. 
Clasificación:
5.0

Great Customer Service!

GUNTHER K. 
Clasificación:
3.0

I WILL NEVER RECOMMEND U HAUL TO NOONE FOR NO REASON!!!

Timothy G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kent N. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin E. 
Clasificación:
3.0

I had to drive 30 miles out of my way to go pick up the truck and vehicle hauler. I believe it would have been more feasible if the equipment would have been in New Iberia Louisiana where I lived.

Tina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert B. 
Clasificación:
1.0

The owner of this location was very rude when I spoke to him. Also the 24/7 option has a lot of flaws I had an overall terrible experience.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry F. 
Clasificación:
2.0

Trailer required being swept out, but that is a minor complaint. Return my rental function of web app appeared to work, but did not check trailer in. I returned trailer by 2016 (8:16 PM) 7/22/2018, but was charged for two full days rather than one. When I did not receive a phone call as promised on Saturday, I called customer service. Hold time was 29 minutes and 41 seconds (during which I was reminded to post a review 89 times). I called the rental location at 8 AM and was told "no additional charge". When I pointed out that the trailer was returned on Friday, I was told that "charges are power trip". Since the instructions for the return procedure required putting my only copy of the rental agreement in the return box, I will have to rely on the photo I took before depositing it to verify those terms. I am not willing to spend another half hour on hold to speak with customer service--notations of the return were supposed to have been made by both the person I chatted with online and the one I spoke with, but that has no effect. I am extremely disappointed with U-Haul and your woefully understaffed customer support.

Richard D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cecelia C. 
Clasificación:
5.0

Great service all the way !!!!!!!

troy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEVIN P. 
Clasificación:
3.0

I was unable to access the self check-in on line. The Uhual customer service rep on the phone was less than helpful. I was not left feeling confident that I would not be charged additional days as I was at the mercy of someone coming in on a Monday to check the trailer in. Luckily when I called on Monday morning it was checked in and no issues. The customer service reps that answer the phones should have a way to check in if it can when it can't be done on line.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL G. 
Clasificación:
1.0

The cargo area had trash that I had to throw away and when I returned it, those people wanted to gig me on the cleanliness of the cargo area. Also, when I picked up the truck, I had to stop at a gas station and clean the windshield. There were SO many love bugs plastered on it that I could barely see out the window!!! NOT SAFE!!!!!

John Z. 
Clasificación:
5.0

All was good

LARRY L. 
Clasificación:
2.0

They weren't open until 5 they closed early no on answered the phone and it took a few days to get an email saying we dropped the trailer off.

Adene S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

judy A. 
Clasificación:
5.0

no improvements needed, overall great experience! ¡Gracias!

FLLOYD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSANN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginal W. 
Clasificación:
1.0

Lambro owner said he was closing biz to travel. He should hurry and do public a favor. 1 tire at 40 Lb. Trailer turn signals crossed. Told me it was my vehicle. Had to prove it to him. Rewired. Had to come back for blankets they forgot to put in. Go see this place!

james M. 
Clasificación:
2.0

My reservation for a 10' truck was not honored. When I arrived to pick up the truck at the stated time, the attendent stated that he had released the truck that morning, prior to the reservation time, to "two ladies" who said that they were me. He showed me the rental form with all of my information on it, signed by someone else, as if to prove that I had indeed already been there and rented a truck. He seemed confused when I asked him if he had asked them for identification or even if the name on their credit card matched my name. He called U haul and told me that They would change my reservation so I could pick up a 26' truck at a station 1 hour away. I did not have the time to pick up that truck, nor did i have room for a 26' truck, so I called the station and declined the reservation. I received a receipt by email after the "two ladies" returned the truck. the receipt included the email address 1 _AFM@uhaul.com along with a request for comments, but emails to that address are undeliverable. Overall, my experience with Uhaul was disappointing. I am very dissatisfied and will not use Uhaul again.

Ron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R S. 
Clasificación:
5.0

No need to improve Well done

THERESSA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie L. 
Clasificación:
3.0

Whenever someone reserves a certain size truck make sure that trick is available.

john B. 
Clasificación:
4.0

El cliente no dejó un comentario.

julie W. 
Clasificación:
1.0

Have equipment as promised

Joseph H. 
Clasificación:
3.0

Dropped off trailer during the night, no personnel working.

randy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN J F. 
Clasificación:
1.0

I had to drive miles out of my way to drop truck off

Rebecca M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FERN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA L. 
Clasificación:
2.0

The guy rented me the trailer without checking the lights first, then blamed my truck for the running light malfunction. I explained that my truck was brand new and my running lights worked so it was obviously an issue with the aged trailer, but he insisted it was my vehicle and rented the trailer anyway without the running lights working. Also had a problem with drop off as the guy closed nearly an hour early the next day, when I arrived to return the uhaul an employee that was off the clock that doesn't deal with the uhaul rentals stated he didn't know the process for drop off and suggested I bring it back when the business owner (uhaul representitve) would be present. I was only charged for one day but the experience wasn't exactly a pleasant one, As the employee that suggested I bring It back the following day was sent home from work for telling me to do so...I didn't think this was fair as this man obviously didn't deal with the rental and return of the uhaul and didn't know what to do. Would not recommend this place.

CALEB T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEROMY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DON Q. 
Clasificación:
5.0

Thanks Kirk for helping us out. He was real nice and friendly.

TRACY A. 
Clasificación:
4.0

Very nice people

FRANK J D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TED U. 
Clasificación:
5.0

El cliente no dejó un comentario.

irvin B. 
Clasificación:
5.0

First class

LIONEL R. 
Clasificación:
4.0

Only problem was the website to process the transaction. The owner of the store had to process the transaction on paper. But he went out of his way to help us and was very friendly.

PAUL B. 
Clasificación:
5.0

Service was excellent, we were stranded our vehicle broke down I didn't know what to do, and I called the 1800 and received the help we needed I thank God they came in like angels . Me and my family would most definitely recomnend your company. 100% customer satisfaction.

SAN JUANITA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

FRANK G. 
Clasificación:
4.0

Good as it is

GINA R. 
Clasificación:
4.0

Increase outside lighting

JEANNE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANNON T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Genell B. 
Clasificación:
2.0

I was never offered a walk through/around. The mileage was printing on my reciept before she even walked outside. The truck was filthy, even cut my finger on something sharp when wiping the seat off. Yet when my dropoff location staff called to question, the woman became "cocky" and admired to not performing the required procedures for rental. Not worth the risk of the extra charges. Request your equipment from Breaux bridge hardware!

ANDREA Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luther K. 
Clasificación:
5.0

continue good service

TROY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACEY J. 
Clasificación:
5.0

All is well

LONNIE C. 
Clasificación:
1.0

The lights were not working on the trailer. The place made an attempt to repair the lights but didnt complete the job. The trailer should not have been rented to us. I would also like a partial refund because we returned the trailer earlier than we were supposed to because of the lights and we didnt want to take any chances

Therese M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charlie B. 
Clasificación:
3.0

the furniture pads had dirt and grime all over them....they did not have all of the equipment that i hoped to reserve...the staff was friendly and as helpful as possible with limited inventory

JOHN J. 
Clasificación:
3.0

El cliente no dejó un comentario.

EUGENE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Megan G. 
Clasificación:
5.0

The tail lights were taken out. no signal lights. I took a risk and drove at my own risk. Can't believe u-haul would rent such shoddy equiptment. You ought to refund my money but, I know you want.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY D. 
Clasificación:
3.0

I recieved very helpful advice and service.

micheal T. 
Clasificación:
3.0

Make sure people get the right car transport.

LYNN C. 
Clasificación:
5.0

everything went as planned and drop off worked well

keith M. 
Clasificación:
5.0

Always pleasant at this location and very helpful!

Mary D. 
Clasificación:
4.0

THERE WAS NO ONE AROUND WHEN WE DROPPED OFF THE TRAILER AN NO SIGN OF ANYONE TO TALK TO OR NOTICE WHEN THEY WOULD RETURN

JOE B. 
Clasificación:
5.0

This location was very well lit the night we dropped off the unit and I was aware that they had security cameras which also made us feel safer. When I called the next morning to make sure that they were aware that we had dropped off the unit, the woman I spoke with, was very pleasant.

Mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY G. 
Clasificación:
5.0

I think that reimbursement for mileage not used would be a good thing. Taking a guess on how many miles you are going to drive and being charged for those miles even though you do not drive them is not fair.

TREVALIS J. 
Clasificación:
4.0

It was a lot more expensive than I expected for a 30 mile round trip use.

ROSS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK J D. 
Clasificación:
4.0

Nothing everything was absolutely great...the staff went out of their way to accomodate me although their offices were going to close...they were extremely helpful courteous and knowledgable in regards to their product. Would highly recommend them!

VIRGINIA N. 
Clasificación:
5.0

I was never told that upon return I would have to give certain numbers to check it back in. Fortunately, this location was very helpful and everything got done properly. U haul should be grateful for both locations that helped me. There was a disconnect between communication from ordering it from website and phone to the local centers. But it all turned out fine and i was very pleased and relieved to be able to move so suddenly with minimal problems. Gracias

DANIELLE P. 
No se han enviado comentarios para esta ubicación.

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