Comentarios del cliente para Lanbro Tire

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lanbro Tire

Grado total:

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Kent N. en

Grado:

El cliente no dejó un comentario.

christopher v. en

Grado:

El cliente no dejó un comentario.

Robin E. en

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El cliente no dejó un comentario.

Tina M. en

Grado:

I had to drive 30 miles out of my way to go pick up the truck and vehicle hauler. I believe it would have been more feasible if the equipment would have been in New Iberia Louisiana where I lived.

David S. en

Grado:

El cliente no dejó un comentario.

robert b. en

Grado:

El cliente no dejó un comentario.

JOHN S. en

Grado:

The owner of this location was very rude when I spoke to him. Also the 24/7 option has a lot of flaws I had an overall terrible experience.

James J. en

Grado:

El cliente no dejó un comentario.

Terry F. en

Grado:

El cliente no dejó un comentario.

Richard d. en

Grado:

Trailer required being swept out, but that is a minor complaint. Return my rental function of web app appeared to work, but did not check trailer in. I returned trailer by 2016 (8:16 PM) 7/22/2018, but was charged for two full days rather than one. When I did not receive a phone call as promised on Saturday, I called customer service. Hold time was 29 minutes and 41 seconds (during which I was reminded to post a review 89 times). I called the rental location at 8 AM and was told "no additional charge". When I pointed out that the trailer was returned on Friday, I was told that "charges are power trip". Since the instructions for the return procedure required putting my only copy of the rental agreement in the return box, I will have to rely on the photo I took before depositing it to verify those terms. I am not willing to spend another half hour on hold to speak with customer service--notations of the return were supposed to have been made by both the person I chatted with online and the one I spoke with, but that has no effect. I am extremely disappointed with U-Haul and your woefully understaffed customer support.

Cecelia C. en

Grado:

El cliente no dejó un comentario.

troy h. en

Grado:

Great service all the way !!!!!!!

KEVIN P. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

I was unable to access the self check-in on line. The Uhual customer service rep on the phone was less than helpful. I was not left feeling confident that I would not be charged additional days as I was at the mercy of someone coming in on a Monday to check the trailer in. Luckily when I called on Monday morning it was checked in and no issues. The customer service reps that answer the phones should have a way to check in if it can when it can't be done on line.

Lucy C. en

Grado:

El cliente no dejó un comentario.

Don B. en

Grado:

El cliente no dejó un comentario.

DANIEL G. en

Grado:

El cliente no dejó un comentario.

John Z. en

Grado:

The cargo area had trash that I had to throw away and when I returned it, those people wanted to gig me on the cleanliness of the cargo area. Also, when I picked up the truck, I had to stop at a gas station and clean the windshield. There were SO many love bugs plastered on it that I could barely see out the window!!! NOT SAFE!!!!!

LARRY L. en

Grado:

All was good

Adene S. en

Grado:

They weren't open until 5 they closed early no on answered the phone and it took a few days to get an email saying we dropped the trailer off.