Customer Reviews for Lampasas Tire & Auto
(U-Haul Neighborhood Dealer)

421 reviews

3005 US Hwy 190 E   Lampasas, TX 76550

(512) 564-1371

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(512) 564-1371

3005 US Hwy 190 E
Lampasas, TX 76550

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Worst experience ever. Will not go with Uhaul anymore after this experience

Marilyn DeBerry 
Rating:
5.0

Customer did not leave a comment.

Melynn Hunt 
Rating:
5.0

Wonderful customer service

Jeffry Smith 
Rating:
5.0

Customer did not leave a comment.

Deirdre Wyss 
Rating:
3.0

Customer did not leave a comment.

Barrett Shipp 
Rating:
5.0

Customer did not leave a comment.

Victor Blomberg 
Rating:
5.0

Customer did not leave a comment.

Daniel Smith 
Rating:
4.0

Customer did not leave a comment.

Shelia Lock 
Rating:
5.0

It was very easy and quick to turn in the trailer. Also the staff was very friendly and courteous to assist to drop the trailer.

Joseph Shirey 
Rating:
1.0

This location was the absolute worse place i’ve ever used. Customer service was horrible. Chris was very unprofessional and extremely rude. I didn’t even feel comfortable going back to drop off but i had no choice. I would never ever recommend this place to anyone. I will never be picking up at this location. I spoke with uhaul customer service about it and they said they will refund me for my 2 missing dollies i paid for and never received and they apologized about the inconvenience but more than anything i don’t blame Uhaul, I blame this location. Never use Lampasas tire and automotive for Uhaul services nor shop for your vehicle unless you want to be cussed out by chris.

Kayla Pullis 
Rating:
5.0

Customer did not leave a comment.

daniel malone 
Rating:
5.0

excellent

Amanda Armstrong 
Rating:
4.0

Customer did not leave a comment.

Melissa Thomas 
Rating:
5.0

All great no hassle in and out promptly

Terry Lindsey 
Rating:
3.0

Customer did not leave a comment.

Christina Hartman 
Rating:
4.0

Customer did not leave a comment.

Jennifer Soechting 
Rating:
4.0

Customer did not leave a comment.

Max Johnson 
Rating:
3.0

Customer did not leave a comment.

Doug Davis 
Rating:
5.0

Customer did not leave a comment.

Theda Davis 
Rating:
5.0

Always a good experience

Christie Fortner 
Rating:
5.0

This place was very good. Helpful,friendly and busy. It took 5 minutes to check in our trailer. Good job!

Mary Rubio 
Rating:
5.0

Nothing everything and everyone was real nice and knew their job

Kelvin Harris 
Rating:
4.0

Customer did not leave a comment.

Shirley Perkins 
Rating:
5.0

Customer did not leave a comment.

Cynthia Morales 
Rating:
5.0

Everything was Great 👍!

Arnold Underwood 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA STAPPER 
Rating:
5.0

Customer did not leave a comment.

Martin Rodriguez 
Rating:
4.0

Customer did not leave a comment.

Aaron Davidson 
Rating:
5.0

Customer did not leave a comment.

Ronnie Vineyard 
Rating:
5.0

Customer did not leave a comment.

Brendan Wright 
Rating:
5.0

Very fast and professional

Allen Knapke 
Rating:
5.0

The person who help us was encouraging while my wife was backing up the trailer and said she did great!

joshua mccartney 
Rating:
4.0

Customer did not leave a comment.

Steve Lockhart 
Rating:
5.0

Customer did not leave a comment.

MITCHEL WALKER 
Rating:
5.0

Customer did not leave a comment.

TRAVIS MOSS 
Rating:
5.0

Online reservation system useless, took phone call to dealer to set up reservation properly.

Billy Sladek 
Rating:
5.0

Customer did not leave a comment.

Thomas Doran 
Rating:
3.0

The cab was filthy. There was dog hair everywhere. The cab smelled like a wet dog. Even after wiping everything down. Ended up purchasing windshield wipers as the ones on the truck were bad.

Heather Payne 
Rating:
5.0

Customer did not leave a comment.

Veneta McKinney 
Rating:
5.0

Continue the warm and personal service

KAREN MURRAY 
Rating:
5.0

Very nice and helpful!

Susi Goodpaster 
Rating:
2.0

The truck we were assigned was blocked in by another truck. This caused a major delay

James Van De Water 
Rating:
5.0

Customer did not leave a comment.

Gaylee Hamrick 
Rating:
5.0

Customer did not leave a comment.

greg dandurand 
Rating:
5.0

Customer did not leave a comment.

Scott Childress 
Rating:
5.0

Customer did not leave a comment.

Jerry Christian 
Rating:
4.0

The only thing that we thought could be better was that the truck have a cruise control but other than that everything was good I could’ve used some steps to get up inside the trap getting up and down wasn’t good.

Elaine Light 
Rating:
3.0

Customer did not leave a comment.

JENI HAMIL 
Rating:
4.0

Customer did not leave a comment.

Donald Wheeler 
Rating:
5.0

Customer did not leave a comment.

noel blanchard 
Rating:
1.0

I selected a 4:30pm appointment from an option of 4:30pm and 5:00pm, but when I arrived at 4:30pm for my pickup, I was told uhaul was closed at 4:30pm. I stated I had a 4:30pm appointment, and the man rudely said he didn't care. After insisting I wasn't leaving without my trailer, he started doing the paperwork then rudely demanded my keys. I declined, and he said, "well then we are closed, goodbye." So explained I didn't want anyone driving my truck and wanted to inspect the trailer myself, and he argued with me about how he was doing me a favor, because if I didn't give him the keys I could just leave without the trailer. I will NEVER go here again.

Jonathan Blair 
Rating:
5.0

Customer did not leave a comment.

Tamra Warner 
Rating:
3.0

The location was changed for us to this location and it was closed the day we went to pick up. There was no one there to help and we spent 30-45 min calling uhaul to try and figure out how to get our keys. The truck itself was not swept out and again none of the blankets or other equipment we paid for was there.

Amanda Knight 
Rating:
5.0

Customer did not leave a comment.

kathy crawford 
Rating:
5.0

Customer did not leave a comment.

Lanita Hidalgo 
Rating:
5.0

Customer did not leave a comment.

johnathn porter 
Rating:
5.0

Customer did not leave a comment.

Patrick Ruth 
Rating:
4.0

Customer did not leave a comment.

Tammy Brown 
Rating:
5.0

Nothing

Steve Hudson 
Rating:
5.0

Customer did not leave a comment.

Janice Hill 
Rating:
3.0

The pick location wasn't were I was told. Received a phone call at 7:30 am the morning of telling me that my original location wasn't going to have it and now this new location 20 miles away. I have called customer service and was trying to get some type of adjustment because of this phone call only hours before I was to pick up my trailer. Not happy..

Kathy Housman 
Rating:
5.0

very well managed

Walter Sifford 
Rating:
5.0

The truck has either toe-in issue or something loose in steering as unloaded it drifted in highway at times.

Tim Harbaough 
Rating:
5.0

Excellent to work with, gave Excellent instructions on trailer usage, checked air pressure in all the tires, very good customer service. Trailer was in excellent condition!! Easy to use. Very satisfied!!

Mel Odegaard 
Rating:
3.0

Customer did not leave a comment.

Kerry Shropshire 
Rating:
5.0

These people are really great to do business with. Thanks alot.

Willis Collins 
Rating:
5.0

Nothing they were absolutely perfect!!!

Erika Hackney 
Rating:
5.0

Customer did not leave a comment.

marc lemmer 
Rating:
2.0

Way too expensive

Brittney Larance 
Rating:
5.0

Customer did not leave a comment.

JOHN MCELHANNON 
Rating:
5.0

Keep up with the excellent service and professionalism.

Daniel Aguirre 
Rating:
4.0

Customer did not leave a comment.

CORY LEE 
Rating:
5.0

Customer did not leave a comment.

Billy Sladek 
Rating:
5.0

These guys are always quick and helpful and get me safely on the road! Will keep doing business with them.

Kimberly Morgan 
Rating:
5.0

Customer did not leave a comment.

DAWN EASTERLING 
Rating:
5.0

Customer did not leave a comment.

Steve Hudson 
Rating:
5.0

We are using them again on the 18 of Sept.😃

Debbie Imes 
Rating:
3.0

Customer did not leave a comment.

Brian JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Jeffery Sittner 
Rating:
4.0

Make sure the first place you send me has the equipment in need. I had to waste an hour on the phone and drive an extra hour to get the truck I reserved. T

Henry Farar 
Rating:
5.0

All was good

James Babb 
Rating:
5.0

Customer did not leave a comment.

Robert Miller 
Rating:
4.0

We usually use Budget trucks since we rent moving trucks often. Now I remember why! So much cheaper and so much more bang for your buck. I-Haul is way too expensive.

Andrew Richardson 
Rating:
5.0

Customer did not leave a comment.

Margaret Huston 
Rating:
5.0

Customer did not leave a comment.

ANGEL CIPRIANO RIOS 
Rating:
4.0

Customer did not leave a comment.

Chris Backer 
Rating:
5.0

These folks made hole experience quick and easy; good job.

Don Linden 
Rating:
5.0

Customer did not leave a comment.

Luanne Boyce 
Rating:
3.0

The truck needs a maintenance inspection drives slow and hard and making noises.

Cynthia Mohammed 
Rating:
3.0

Customer did not leave a comment.

Brettany Rhodes 
Rating:
5.0

None

Larri Marcus 
Rating:
5.0

Customer did not leave a comment.

Marcus Mitchell 
Rating:
4.0

Customer did not leave a comment.

Hyman Izbicki 
Rating:
3.0

We were given the U-Haul with three bad tires, there was no tread on two of them so one actually popped on the way and there was something stuck in another. I’d just suggest checking and changing these tires more often since these kinds of trucks are used for long trips sometimes.

Randall Medina Vazquez 
Rating:
5.0

Customer did not leave a comment.

Wendel Bickett 
Rating:
4.0

Customer did not leave a comment.

Ella Walker 
Rating:
5.0

Customer did not leave a comment.

Amanda Brittain 
Rating:
5.0

Very friendly.Great check in process.I highly recommend this service center.

DAVID JENNINGS 
Rating:
5.0

Our local U Haul team was helpful and the info and suggestions on line were good.

Dorothy Hayner 
Rating:
4.0

Customer did not leave a comment.

william stewart 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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