Customer Reviews for Lamesa Mailing & Packing
(U-Haul Neighborhood Dealer)

175 reviews

208 N 3rd St   Lamesa, TX 79331

(806) 872-0398

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(806) 872-0398

208 N 3rd St
Lamesa, TX 79331

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Johnathan Baltazar 
Rating:
5.0

Customer did not leave a comment.

Brittany Rodriguez 
Rating:
5.0

Everything is running well!

Ricardo Diaz 
Rating:
5.0

Customer did not leave a comment.

Danna Woods 
Rating:
5.0

Customer did not leave a comment.

Danna Woods 
Rating:
5.0

Customer did not leave a comment.

Bobby Perez 
Rating:
5.0

Great customer service

STEVE RUIZ 
Rating:
5.0

A Veteran discount

Bob Flood 
Rating:
5.0

Service was excellent to helping tie on to truck and checking lights before I left great customer service would recommend to anyone who needs uhaul

Bobby Perez 
Rating:
3.0

Improve the app and you've got it in a bag. Thanks guys!

MACKENZIE HOLCOMB 
Rating:
5.0

Customer did not leave a comment.

Edward Schwartz 
Rating:
4.0

Customer did not leave a comment.

George Wilcox 
Rating:
5.0

Customer did not leave a comment.

kornelius enns 
Rating:
5.0

Customer did not leave a comment.

Carlos Torres 
Rating:
5.0

The nicest and most polite people anyone in any industry could ask for. This is the service that customers are looking for in all assets of business. It would be nice if other businesses could use this location as a model of what customer service should be. Thank you and keep up the great work.

Ryan Owens 
Rating:
5.0

Customer did not leave a comment.

BASILIO RENDON 
Rating:
5.0

Friendly folks.

Ricky Gaddis 
Rating:
5.0

They were very helpful at the location.

Kimberly Graham 
Rating:
4.0

Customer did not leave a comment.

Lindsay Call 
Rating:
5.0

The staff were very helpful and friendly. They went to the extreme to show you how to connect your trailer and what to look for. Most importantly they double checked your trailer with you to make sure you were good for a short trip or long trip. I would definitely recommend family and friends to this location.

ERIK AGUIRRE 
Rating:
5.0

Amazing

Sherryl Whelchel 
Rating:
5.0

Customer did not leave a comment.

JUANA SOLIZ 
Rating:
5.0

Nothing, you did a great job. You were very helpful.

MANUEL CASTRO 
Rating:
5.0

Really nice helpful guys!

Stephanie Moore 
Rating:
5.0

Customer did not leave a comment.

Mike Garrett 
Rating:
5.0

Very helpful and easy drop off.

Anders Dahl 
Rating:
2.0

Nasty truck all around windows headlights ( I have to pull over on the highway to clean the lights so I can see lol not exaggeration.) Nasty cabin steering wheel awful with to spear like milk shake of cat vomit? And the cabin smells very bad smoking and human odor and God knows what,,,it was really bad, this is the first time I've seen that in u haul vehicle and I always use u haul

ARNULFO MIRAMONTES 
Rating:
5.0

Customer did not leave a comment.

Glenda Cox 
Rating:
5.0

Customer did not leave a comment.

Dennis Page 
Rating:
4.0

Customer did not leave a comment.

SUE WINFORD 
Rating:
3.0

Straps had frayed webbing that needs to be replaced

Daniel Ramirez 
Rating:
5.0

I’m not sure, Alan was fantastic, he communicated well and took care of my every need. I highly recommend him!

ALEXIA FARIES 
Rating:
5.0

I honestly say that there is no room for improvement. Every aspect of this transaction was professional and pleasant.

Harry Hale 
Rating:
4.0

Customer did not leave a comment.

David Yerby 
Rating:
5.0

Professional and helpful.

Harry Hale 
Rating:
5.0

Everything was more than I even expected! Friendly, Courteous, Professional! Reasonable price. I would highly recommend this business! Thank you!!!

MARY JOHNSON 
Rating:
5.0

Friendly and helpful staff.

MELINDA GADDIS 
Rating:
5.0

Customer did not leave a comment.

JEFFREY GLEN MIKES 
Rating:
5.0

Customer did not leave a comment.

GLORIA MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

ANNA VASQUEZ 
Rating:
3.0

If you only knew what hell I had to go through to get this van. I was so appreciative of this gentleman helping me out in Lamesa Texas. You all (U-Haul) have a very flawed system that not only needs a top to bottom firing of the big bosses, but people who understands logistics and engineering. You all have been complacent for too long.

Elizabeth Schwartz 
Rating:
5.0

Great customer service!

Darryl Davis 
Rating:
5.0

Customer did not leave a comment.

MICHELLE LEWALLEN 
Rating:
5.0

Customer did not leave a comment.

JUDITH Dozier 
Rating:
5.0

Customer did not leave a comment.

JAMES PATTERSON 
Rating:
5.0

Customer did not leave a comment.

JERRY MEEKS 
Rating:
5.0

Trailer I rented to carry custom built furniture in was dirty, had leaks and was old and faded also I had to fix the trailer lights as they quit working the old wiring was rotted

George King 
Rating:
4.0

None

Ricky Gaddis 
Rating:
5.0

Customer did not leave a comment.

Marcy King 
Rating:
5.0

Customer did not leave a comment.

Mike Hilson 
Rating:
5.0

Customer did not leave a comment.

terry smith 
Rating:
5.0

Friendly and professional folks.

Kenneth Madl 
Rating:
5.0

Customer did not leave a comment.

RODNEY MOORE 
Rating:
5.0

Customer service was exceptional!

Kevin Telchik 
Rating:
5.0

The manager was really respectful and helpful!

Robert Bailey 
Rating:
5.0

All good

Steve Nunez 
Rating:
5.0

Customer did not leave a comment.

James Telchik 
Rating:
5.0

Customer did not leave a comment.

Stanley Brown 
Rating:
5.0

Customer did not leave a comment.

Jody Blue 
Rating:
4.0

It was too far over there for me but I had to have it I ended up driving 115 miles just to get it

Terry Payton 
Rating:
5.0

I can't think of much that could be improved upon.

WILLIAM CROCKETT 
Rating:
5.0

Customer did not leave a comment.

Krystal Jackson 
Rating:
5.0

Customer did not leave a comment.

loretta fisher 
Rating:
5.0

Customer did not leave a comment.

Funke Benjamin 
Rating:
5.0

Allen and Fred did a great job! They were friendly and professional I would recommend their services and would definitely go there first.

William Rivas 
Rating:
5.0

Customer did not leave a comment.

Jay Stinson 
Rating:
4.0

Customer did not leave a comment.

David Simonson 
Rating:
5.0

No one was there wouldn't answer phone

Gene Lopez 
Rating:
1.0

The sales person did not go over plans just charged me for the highest one. when told issue with price just told me that was it did not explain reservation

Rhonda Blake 
Rating:
1.0

Incorrect mileage. I was charged for an extra 220 miles that I did not drive.

Nathan Pinkerton 
Rating:
3.0

Truck handles excellent

fred wilburn 
Rating:
5.0

Customer did not leave a comment.

William Stork 
Rating:
5.0

Customer did not leave a comment.

jeff potucek 
Rating:
3.0

Customer did not leave a comment.

john rusin 
Rating:
5.0

Customer did not leave a comment.

Pete V Torres 
Rating:
4.0

He was a little more concerned about the main business and and not the order people came in . But I didn't mind too much it is a little lengthly of a process . So I understood him doing it. Very friendly and good overall experience .

jeremy lindsey 
Rating:
3.0

Customer did not leave a comment.

BENNIE LYBRAND 
Rating:
2.0

Customer did not leave a comment.

an hong 
Rating:
1.0

The personnel did not properly hook up the trailer and it came off of the vehicle a block from the rental facility. This was a dangerous situation and could have resulted in significant damage. He was not even helpful on rehooking up the trailer.

Connie Williford 
Rating:
5.0

They were able to get the charges reversed and called me a couple times during the process to keep me up to date. Even sent me a picture of the receipt for the reversed charges! Can't beat small-town customer service!

Jerry Swihart 
Rating:
5.0

Nothing! I commend them. Wonderful experience. Clean & safe environment. Very friendly & great customer service. Love these people at Lamesa.

Neomia Napper 
Rating:
5.0

Customer did not leave a comment.

Roger King 
Rating:
5.0

Do not allow a reservation when equipment is not available. I received confirmation and immediately left for 4.5 hour drive to pick up trailer. I received notice it was not available after I was on the road . Had to get family involved to find trailer and my sister had to drive an hour to pick up and another hour to meet me. (Location closed before I could make 4.5 hour drive) it wAs my sisters 1st time pulling trailer and added expense for her.

scott wartelle 
Rating:
3.0

Customer did not leave a comment.

Jason Sutton 
Rating:
5.0

The staff was very helpful and prompt. It was much appreciated

MARK BANTON 
Rating:
5.0

Customer did not leave a comment.

Donald Sims 
Rating:
4.0

Customer did not leave a comment.

Cheryl Crouch 
Rating:
1.0

The customer service was great what was not good was the equipment. The tow dolly straps were broke and the equipment was defective. I called road side service and it took two days to finally have a resolution. I ended up with the dolly damaging my car. I was stranded in the middle of no where.

ELIZABETH SANTILLAN 
Rating:
3.0

Customer did not leave a comment.

pete torres 
Rating:
5.0

This location was easy to find and the gentleman that runs it was very nice.

BARBARA BAKER 
Rating:
4.0

Customer did not leave a comment.

Michael Johnson 
Rating:
5.0

Nothing. The man who helped us was super friendly and helpful.

Blake Ferguson 
Rating:
5.0

Customer did not leave a comment.

Donnie Cunningham 
Rating:
5.0

Great road side assistance when we blew a tire. Great experience. Thanks

Cliff Rice 
Rating:
4.0

Customer did not leave a comment.

Humberto Davila 
Rating:
5.0

Customer did not leave a comment.

Dawn Redmond 
Rating:
5.0

Wonderful team that runs this location. Helpful and friendly west Texas hospitality.

Chuck Bauman 
Rating:
3.0

Customer did not leave a comment.

Paul Dunning 
Rating:
3.0

Customer did not leave a comment.

Donny Cook 
Rating:
5.0

Customer did not leave a comment.

connie sanders 
No reviews have been submitted for this location.

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