El cliente no dejó un comentario.Jackiesha D.
Customer Reviews for Lallieanncarter
(U-Haul Neighborhood Dealer)
Belton, MO 64012
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5 p. m.
- Sat–Sun10 a. m. - 6 p. m.
- 12/24/2022 - 12/26/2022: cerrado
- 1/1/2023: 2:30 p. m. - 7:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Return app was efficient and helpful.Derek R.
Trucks need to be inspected after they are dropped off. The truck I used has food, cigarette butts, and water inside. It also had enough fuel to get to a gas station, and that was it. It smelled like cigarette smoke. The owner was apologetic about the state of the truck. I think when trucks are in that bad of a state, it would be the location manager's responsibility to not allow the vehicle to be rented until it is properly cleaned. I imagine if I was asthmatic and had respiratory issues, and the horrible comdition of the vehicle brought on an asthma attack, Uhaul would be in trouble.Shawn F.
The drop off location was very convenient, but I would recommend better signage to find the office.Jim M.
El cliente no dejó un comentario.Christina J.
El cliente no dejó un comentario.ANDREW F.
A very seamless processRick D.
El cliente no dejó un comentario.AARON M.
El cliente no dejó un comentario.Timothy P.
Used remote pick up and I'm not a fan. I couldn't get the lock open to access the truck key. I ended up needing to call customer service and they sent someone out to open the key box. With all the technology available today it seems like a better option should be available. The trucks are so close together I had a terrible time getting out of the parking area. Actually had to drive over one of the cement stops. Truck was nice, new and clean. The location is easy to find and centrally situated. I will use again when needed.Mathew R.
El cliente no dejó un comentario.Tonya H.
I don't like the fact that I got charged another $85 for whatever reason after I dropped the truck off gassed up and cleaned out so not very happy about that experience.Amy D.
Do not recommend! My credit card was overcharged for an extra day rental and insurance costs. When I called, since my email was ignored, a man answered who didn't seem to know what he was doing. Told me to call a 913 number for customer service. No one answered that number, and a generic voice mail message came on. Not professional at all!Cherie B.
Get more trucks and vanBrett W.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Brett W.
The store didn't open until 10am but I needed the truck earlier than that. I cannot recall her name , but the manager met me in the parking lot and had my truck rental ready and waiting on me. It even had the extras I requested in my online reservation already in the truck. The process was so smooth and easy. She was sweet and very accommodating to my requests. I definitely recommend this location.Brielle W.
Great service clean and great office service integrity personal formas love the serviceEmanuel H.
Tonya was awesome.RAYMOND S.
that they need to rent a ramp it doesn't come with a rampLori G.
I would recommend the Belton location to anyone because the customer service was AMAZING from beginning to end. They made the pain if moving much easier!!!Elaine G.
El cliente no dejó un comentario.Darren W.
El cliente no dejó un comentario.Leannan M.
The office sponsoring the UHaul service was late opening, which put my move behind a full hour (as well as the people in line ahead of me). I had to pay the movers for an extra hour as a result. The truck was older and was not well-maintained. The weather stripping on the driver's side door was so worn and had no adhesive left, to the point that it almost fell off completely every time the door was opened. I have had much better service and used better vehicles from UHaul previously, and was very disappointed. I would not recommend this location or the vehicles to anyoneâ€"look elsewhere.heather B.
Nothing it was a great experience thankslashawn W.
El cliente no dejó un comentario.Shannon B.
Clean the vehiclesVeronica S.
I have been charged twice for this UHaul, please remove the charge ASAP.Jaren B.
Tanya was a great help when I picked up the truck. Very clean truck and easy to follow mobile drop off instructions.Max L.
El cliente no dejó un comentario.karol G.
I feel there is nothing to improve. My experience was amazing. Fast, friendly and very polite. The office was beautiful and very comfortable.Tina B.
Had a 10am appointment to pick up vehicle, employee pulled up at 10:11, didn't realize they had a pickup first thing in the morning. If you open at 10 shouldn't they be there before they open for the day, not 10+ minutes late, pickup or not?Damian L.
Consider upgrading the website for check in or have in person. It took us way to long to access the key and when we called for assistance no one answered, on a 100 degree day. We had a reservation for 2 hours and had to go over because it took us a long time to get the key. For a company that is getting paid, at least have support available. Please do better.Willie W.
Very sketchy. Were afraid to give our credit card to these people. We locked our credit after we left there. They were not available as scheduled for pickup,, so we were delayed. Nor were they able to give us any information. All they wanted was our payment and us out the door.Sandra C.
Everything and everyone was absolutely wonderful. As someone who rents trucks frequently, I will be using u haul and this location from now on.Timothy H.
El cliente no dejó un comentario.Donald L.
El cliente no dejó un comentario.Clarence C.
El cliente no dejó un comentario.Dennis M.
Make sure each site has all materials (dolly's, boxes, pads,etc)Brandon R.