Customer Reviews for Lakewood Food Store
(Distribuidor de U-Haul del vecindario)

668 comentarios

5820 FM 1960 Rd E   Humble, TX 77346

(832) 412-2867

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 7:30 p. m.

Servicios en esta ubicación:

Contáctanos

(832) 412-2867

5820 FM 1960 Rd E
Humble, TX 77346

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 7:30 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Customer service was wonderful

Shalonda M. 
Clasificación:
3.0

Faster updates on website

Terri G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
2.0

Truck was checked in almost an hour after we dropped it off, so we were charged for another day. Took over an hour waiting to talk to someone from uhaul, incredibly long wait time. Never going to rent from Uhaul again if I can help it.

Kelcy H. 
Clasificación:
5.0

Very help full

Arquimides C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

When I arrived, my 10' truck had been rented to a walk-in, however the owner upgraded to me to a 15', comped some fuel and threw in some dollies free of charge. Went above and beyond to assure I was taken care of. Would definitely rent from this location again.

Mona F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSELIA G. 
Clasificación:
5.0

Inside of uhaul loading area was not to clean but exceptable

Linda O. 
Clasificación:
5.0

Good service

Jhon V. 
Clasificación:
5.0

Awesome customer service, needs no improvement!!!

Robert N. 
Clasificación:
5.0

everything was great truck clean and reps were very helpful and knowable. Great experience. thank you

Diane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suezet J. 
Clasificación:
5.0

Passenger door would come ajar while driving, air wouldn't come on unless it was turned on high, windshield wipers were literally bare metal bars so couldn't clean the windshield. Plus, not very good customer service. Convenient location.

Patty K. 
Clasificación:
5.0

Only problem with the drop off, was not their fault. I was charged for extra miles because I went over the 30 miles granted to me. Pickup to drop off is 50 miles how can I possibly go under the miles?

Cory H. 
Clasificación:
4.0

Someone should be available to answer the phone I had to leave my rental during work hrs because I could wait and Zi didn't know where the young man was. However I didn't know I had to check in via a link More information would be helpful and someone should answer the phone

Debroah E. 
Clasificación:
5.0

Excellent customer service!!!!!! Betty Williams Trinity HTC Services

Betty W. 
Clasificación:
3.0

The back of the truck was dirty

Kim M. 
Clasificación:
5.0

I have rented from this location several times. Each experience has been so easy. The store owners/associates are very kind, professional and thorough. I would recommend this location for rentals.

LESLIE W. 
Clasificación:
3.0

The truck was filthy

Michael W. 
Clasificación:
3.0

El cliente no dejó un comentario.

James W. 
Clasificación:
3.0

The truck had several inoperative components. The light switch had fallen out of the dash and was inoperable. The key to start the truck unless you forced the steering wheel one way or another and held your mouth just right. They had left the cargo door open, and it had rained in the night before. I had to dry out before using. The gas gauge is inaccurate. Checked out at1/4 tank but ran out in less than 5 miles. NEED TO RETIRE THIS JUNK. WILL USE SOMEBODY ELSE IN FUTURE AND RELATE THIS EXPERIENCE TO EVERYONE I KNOW TO ENSURE YOU DID NOT LOOSE JUST ONE CUSTOMER, BUT MY GOA; IS YOU LOSE 10 OR MORE.

nick W. 
Clasificación:
4.0

Trailer had a bad tire with the steel belts showing. Needs to be replaced.

Martin R. 
Clasificación:
5.0

The air conditioner in the uhaul did not work well which made for an unpleasant drive in the middle of May in Texas.

Justin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

The truck was in ooor condition. Passenger mirror drifted while driving. The truck transmission had difficulties shifting into gear

DAVID T. 
Clasificación:
5.0

Excellent service and clean vehicle. Would come back again.

Ngozi O. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER G. 
Clasificación:
5.0

helpful staff

Colleen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cecilia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meagan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAGE M. 
Clasificación:
3.0

I was switched to a different location twice. That was fine and locations were acceptable however the truck was given to me on empty tank of gas. There was an identical truck there however they said it was for someone else.

Adalberto M. 
Clasificación:
4.0

HOW MUCH YOU PAY DEPENDS ON WHO IS WORKING

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph R. 
Clasificación:
5.0

Very helpful and informative

Takeshia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Regina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M. 
Clasificación:
5.0

Don't change1 Stay the same!!!

arnold G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa C. 
Clasificación:
5.0

Great service

Juan P. 
Clasificación:
5.0

The is the place to go for all your Uhaul needs.. Friendly and courteous staff.. All Around AMAZING..

DAVID DREW D. 
Clasificación:
5.0

This location deserve a recommendation from U-Haul an is by far the best U-Haul spot in town

lori G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Magde M. 
Clasificación:
4.0

El cliente no dejó un comentario.

wanda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie W. 
Clasificación:
2.0

The equipment was dirty inside and out. The mileage and the fuel on the contract as compared to the actuals on the equipment were inaccurate. The rep who checked me out at pick up had poor customer service skills.

Eric H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Sheila H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lora G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMEKA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

The van smelled so strongly of smoke we had to drive with the windows down.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITH E. 
Clasificación:
5.0

Efficient and easy!

Jeff L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmund R. 
Clasificación:
5.0

Customer Service was great

Yul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDIDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

chung X. 
Clasificación:
5.0

ND

Yul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis T. 
Clasificación:
5.0

Add an electric key box, so people can pick up the keys with a code you give them while picking up on the website.

MATTHEW O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard G. 
Clasificación:
4.0

The gentleman who was at the store in the morning was very helpful.

Jose D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy C. 
Clasificación:
5.0

My husband and I have rented several times from this location. We have always had fast and courteous service.

misty B. 
Clasificación:
5.0

The truck was dirty but it was good.

ANGELIQUE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIAN V. 
Clasificación:
1.0

Poor communication and very unprofessional the business and customer service!!! Never will use again nor recommend to my traveling customers! Do NOT use!! Will take your money without explaining anything! People Beware!!!

Kevin H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ORLANDO R. 
Clasificación:
5.0

Outstanding service, friendly, and efficient. Truck was ready, moving blankets ready, and the return could not have been easier! Job well done!

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CEDRIC W. 
Clasificación:
1.0

For them not to add insurance to a customer contract without asking then denying it after it was brought to their attention I call customer service and reported it so unfair just lost a good customers most important thing to a customer is being treated with respect and loyalty never go to this location again

ANTHONY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA W. 
Clasificación:
4.0

Passenger side Window was not rolled all the way up when I got the vehicle and because it had rained, the passenger seat was wet. Make sure all windows are completely closed to avoid this situation. Thanks.

MARCUS A. 
Clasificación:
5.0

Fast service, very friendly. Service and people were great.

EUGENE S. 
Clasificación:
5.0

Spent too long on internet to schedule rental this morning. Kept getting error messages WITHOUT PROTOCOL to correct. Believe me when I say I know phone number & email address.. Your software needs a 21st century overhaul. It is costing more than you are saving. Dr. Brad York

LLOYD Y. 
Clasificación:
2.0

Reserved a furniture dolly and appliance dolly and they had neither in stock when I got there.

LAMARC GABRIEL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS T. 
Clasificación:
5.0

The gentleman that assisted us was fantastic! Very engaged and friendly - a wonderful experience!

BARBARA H. 
Clasificación:
3.0

Friendly staff and convenient location!

JASON C. 
Clasificación:
5.0

Thanks for the friendly service.

ANGEL M. 
Clasificación:
3.0

Trailer pulled terribly, I would not recommend a single axle trailer for long trips

MARCELA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
1.0

Leave the key for the back of the truck with the ignition key when you decide to lock it up

ELIAS R. 
Clasificación:
2.0

Representative have you come to the location but then you have to go to a totally different location to pick up equipment. Representative was not helpful at all

SHANA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN C. 
Clasificación:
5.0

Keep up the good work.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTO R. 
Clasificación:
2.0

El cliente no dejó un comentario.

BRENDA S. 
Clasificación:
5.0

Stephen was very helpful and went above and beyond to ensure I had what I needed. This was my first time renting a uhaul and he made the process easy.

KAELA Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIENEESHIA W. 
Clasificación:
5.0

Nothing, the whole process was extremely smooth.

russell D. 
No se han enviado comentarios para esta ubicación.

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