Customer Reviews for Lakewood Food Store
(Distribuidor de U-Haul del vecindario)

583 comentarios

5820 FM 1960 Rd E   Humble, TX 77346

(832) 412-2867

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 7:30 p. m.

Servicios en esta ubicación:

Contáctanos

(832) 412-2867

5820 FM 1960 Rd E
Humble, TX 77346

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 7:30 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS T. 
Clasificación:
5.0

The gentleman that assisted us was fantastic! Very engaged and friendly - a wonderful experience!

BARBARA H. 
Clasificación:
3.0

Friendly staff and convenient location!

JASON C. 
Clasificación:
5.0

Thanks for the friendly service.

ANGEL M. 
Clasificación:
3.0

Trailer pulled terribly, I would not recommend a single axle trailer for long trips

MARCELA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
1.0

Leave the key for the back of the truck with the ignition key when you decide to lock it up

ELIAS R. 
Clasificación:
2.0

Representative have you come to the location but then you have to go to a totally different location to pick up equipment. Representative was not helpful at all

SHANA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN C. 
Clasificación:
5.0

Keep up the good work.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTO R. 
Clasificación:
2.0

El cliente no dejó un comentario.

BRENDA S. 
Clasificación:
5.0

Stephen was very helpful and went above and beyond to ensure I had what I needed. This was my first time renting a uhaul and he made the process easy.

KAELA Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIENEESHIA W. 
Clasificación:
5.0

Nothing, the whole process was extremely smooth.

russell D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
5.0

Have proper training and communication with customers

Mikle T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKLE T. 
Clasificación:
4.0

Dedicated equipment parking

DUSKIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALANDRA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DERELYS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter P. 
Clasificación:
5.0

Friendly, prompt, cares about clients, clean vehicle -had everything ready and waiting for us! Would highly recommend!

DAKOTA J. 
Clasificación:
4.0

Customer service was fast, professional, and friendly.

TAURIAN B. 
Clasificación:
5.0

The guy was so helpful, covering all the information and offering the best choices

JUAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY J. 
Clasificación:
5.0

The sales guy was nice, fast and professional.

Daina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEJANAE A. 
Clasificación:
5.0

Very helpful and great customer service! A great place to rent from.

PAUL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVIA S. 
Clasificación:
1.0

The store representative called me a fuckin idiot and I have a witness. I asked the the address and he kept saying timber forest when in actuality the location was lake Houston. Also I got charged an additional 141 I did not travel an additional 141 miles

VERONICA A. 
Clasificación:
5.0

Extraordinario servicio al cliente

BRUCE F. 
Clasificación:
5.0

Very friendly, equipment was in good shape!

ANDREW B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

The best place to rent from Lakewood food store the best

Patrick N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOIELLE P. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paulino G. 
Clasificación:
4.0

The 0.89 per mile seems a little excessive. Paying almost $150 for a truck that's advertised as "$29.95" per day to pick up furniture in town doesn't sit well. I'll make sure to shop around a little more next time.

GILBERT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

YVONNE H. 
Clasificación:
5.0

Best customer service!! Very kind and helpful

JOYCE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl M. 
Clasificación:
1.0

Overcharged for fuel, when fuel level was filled to higher level than received at pick up.

GILBERT B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTGOMERY W. 
Clasificación:
5.0

I felt that they were very professional, knowledgeable, and outgoing. I look forward to recommending and using this location again!

Isaiah C. 
Clasificación:
3.0

El cliente no dejó un comentario.

LA-SHOWNDRA H. 
Clasificación:
5.0

This experience was so enjoyable! The guys that helped us were very kind and informative. Very understanding w scheduling and pricing was great too! Will def recommend this specific location and I'll be using them again as well!

NATHALIE G. 
Clasificación:
4.0

Need to be able to change the location of the drop off. Especially if it is in the same area.

JEROME CHARLES Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS T. 
Clasificación:
3.0

The online system "pre-added" a whole bunch of random items. I told the rep at the location and he explained there was a glitch on the site and he would cancel the items I did not order. Today got an email items shipped....UGH

SHONNA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary W. 
Clasificación:
1.0

Vehicle was provided with 1/8th full fuel tank however employee informed me I needed to bring it back at least a quarter full or I would be charged $4.50/gal. When I asked for clarification, he kept telling me I would lose my credit with no further explanation. While the cost is not significant, I feel like I got stuck paying for someone else's fuel. Happy to provide pictures of requested. Vehicle was returned with appropriately 3/8th a tank.

TODD S. 
Clasificación:
2.0

The employee was rude and no helpful and didn't come out their to inspected the trailer or disconnect the trailer, I had to disconnect the trailer myself and relocated to an empty spot.

Anne S. 
Clasificación:
5.0

The personnel at this location went over and above expectations to service my return. They were quickly responsive to my phone call and made the return quick and easy. Very impressed with their customer service practices that I observed during my return.

BOBBI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose W. 
Clasificación:
1.0

I had got charge 3 times when I picked up rental and was told the charges would drop off no it didn't it was charged then I communicated with the store about my situation of being scam that I had to obtain a storage and move into storage and about what time truck would be back still was Harassed and over charged my card and been charged every day no it's not a pending charges but completed then I'm tile owe more when clearly was overcharged

ALONA G. 
Clasificación:
1.0

Uhaul was missing the dolly. Now they are trying to charge me for it??????

JASON M. 
Clasificación:
3.0

El cliente no dejó un comentario.

LATASHA B. 
Clasificación:
5.0

Staff was amazing, thank you guys

MARIO E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathaleen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH DEAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANTEE K. 
Clasificación:
5.0

Everything went smoothly and the gentlemen were extremely nice and helpful.

JOHN A. 
Clasificación:
5.0

All was great and all staff so helpful.

Mark M. 
Clasificación:
2.0

Original was $130 24 hrs 80 miles. Did not pu the phone when I needed to extend before the 24 hrs. $300 more than my contract. 220 miles total in town, drop off same location, no regard to the extra cost. He smiled and said you pay me. You people charged me $440 or 220 miles total; I'm going to Penske or anyone else unless you refund me a serious amount. Ive used Uhaul for 20 years. Truck was 168k miles, front end shakedown over 60mph, POS all around headlights were junk! My window came down unless I held my leg on the manual roller. Terrible experience I'll say it again terrible experience. They even made me pay for a mask so I could take an uber home. Wtf

CLAYTON C. 
Clasificación:
1.0

The van had such a bad smell i returned it early. That van should not have been rented out. The smell got in all my belongings. This was my first time renting a Uhaul and it was the worst expierence. Will not rent a Uhaul ever again. Due to lack of cleanliness and sanitation.

LAKESHIA H. 
Clasificación:
3.0

The truck I rented was too small. I requested a upgrade at pick up and told I couldnt. I was picking up a refrigerator and delivering it to my home 14 mile round trip. 75 bucks wasted. truck too small. no ramp. I might as well used my pick up truck. same end results. a refrigerator transported on its side and wrestled into the bed. waste.

CHARLES EDWARD H. 
Clasificación:
5.0

Everyone was courteous and helpful. Was painless!

ORLANDO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDMOND E. 
Clasificación:
5.0

Great bunch of guys and I will definitely go back to them every time.

DUSTIN S. 
Clasificación:
5.0

No Changes…

MONTE P. 
Clasificación:
5.0

The guys there were super nice and made the whole process painless and quick. :)

Stephanie W. 
Clasificación:
5.0

The personnel who rented the uhaul to us were courteous and allowed us to have the truck at an early hour which was very helpful to us.

CAROL M. 
Clasificación:
5.0

Nothing all the service was great 👍

FERNANDO D. 
Clasificación:
4.0

Get the old, wet dog smell out of the vehicles before renting them out.

Kismet F. 
Clasificación:
5.0

Very friendly staff. Very helpful and quick pick up and drop off. Trouble free experience. Highly recomended !

CHARLES D. 
Clasificación:
3.0

I only ended up here because Kingwood double booked my trailer, gave me bad directions to Lakewood costing me an hour of my time. Lakewood was very professional!

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon M. 
Clasificación:
5.0

Fix the seatbelt sensor. It was broken and kept beeping even though I was buckled.

aaron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOVETT L. 
Clasificación:
3.0

Nothing everything was great.

TERRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYDIA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN P. 
Clasificación:
5.0

Very professional and courteous.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia T. 
Clasificación:
5.0

A great customer service. Very fast, friendly, and proffessional.I highly recommend this location.

Marek I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTICA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTICA F. 
Clasificación:
5.0

Very friendly customer service, willingness and eager to assist.

JOYCE B. 
No se han enviado comentarios para esta ubicación.

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