Customer Reviews for Lakewood Food Store
(Distribuidor de U-Haul del vecindario)

516 comentarios

5820 FM 1960 Rd E   Humble, TX 77346

(832) 412-2867

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 7:30 p. m.

Servicios en esta ubicación:

Contáctanos

(832) 412-2867

5820 FM 1960 Rd E
Humble, TX 77346

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7:30 a. m. - 7:30 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Kathaleen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH DEAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANTEE K. 
Clasificación:
5.0

Everything went smoothly and the gentlemen were extremely nice and helpful.

JOHN A. 
Clasificación:
5.0

All was great and all staff so helpful.

Mark M. 
Clasificación:
2.0

Original was $130 24 hrs 80 miles. Did not pu the phone when I needed to extend before the 24 hrs. $300 more than my contract. 220 miles total in town, drop off same location, no regard to the extra cost. He smiled and said you pay me. You people charged me $440 or 220 miles total; I'm going to Penske or anyone else unless you refund me a serious amount. Ive used Uhaul for 20 years. Truck was 168k miles, front end shakedown over 60mph, POS all around headlights were junk! My window came down unless I held my leg on the manual roller. Terrible experience I'll say it again terrible experience. They even made me pay for a mask so I could take an uber home. Wtf

CLAYTON C. 
Clasificación:
1.0

The van had such a bad smell i returned it early. That van should not have been rented out. The smell got in all my belongings. This was my first time renting a Uhaul and it was the worst expierence. Will not rent a Uhaul ever again. Due to lack of cleanliness and sanitation.

LAKESHIA H. 
Clasificación:
3.0

The truck I rented was too small. I requested a upgrade at pick up and told I couldnt. I was picking up a refrigerator and delivering it to my home 14 mile round trip. 75 bucks wasted. truck too small. no ramp. I might as well used my pick up truck. same end results. a refrigerator transported on its side and wrestled into the bed. waste.

CHARLES EDWARD H. 
Clasificación:
5.0

Everyone was courteous and helpful. Was painless!

ORLANDO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDMOND E. 
Clasificación:
5.0

Great bunch of guys and I will definitely go back to them every time.

DUSTIN S. 
Clasificación:
5.0

No Changes…

MONTE P. 
Clasificación:
5.0

The guys there were super nice and made the whole process painless and quick. :)

Stephanie W. 
Clasificación:
5.0

The personnel who rented the uhaul to us were courteous and allowed us to have the truck at an early hour which was very helpful to us.

CAROL M. 
Clasificación:
5.0

Nothing all the service was great 👍

FERNANDO D. 
Clasificación:
4.0

Get the old, wet dog smell out of the vehicles before renting them out.

Kismet F. 
Clasificación:
5.0

Very friendly staff. Very helpful and quick pick up and drop off. Trouble free experience. Highly recomended !

CHARLES D. 
Clasificación:
3.0

I only ended up here because Kingwood double booked my trailer, gave me bad directions to Lakewood costing me an hour of my time. Lakewood was very professional!

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon M. 
Clasificación:
5.0

Fix the seatbelt sensor. It was broken and kept beeping even though I was buckled.

aaron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOVETT L. 
Clasificación:
3.0

Nothing everything was great.

TERRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYDIA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN P. 
Clasificación:
5.0

Very professional and courteous.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia T. 
Clasificación:
5.0

A great customer service. Very fast, friendly, and proffessional.I highly recommend this location.

Marek I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTICA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTICA F. 
Clasificación:
5.0

Very friendly customer service, willingness and eager to assist.

JOYCE B. 
Clasificación:
4.0

The guys who handled my UHaul were awesome!

DANA B. 
Clasificación:
5.0

These guys were so nice and accommodating. I phoned in the incorrect size and when I arrived they found another size and took care of me.

JOHN A. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

Employees are very helpful and pleasant to make business with

NABYEL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn H. 
Clasificación:
5.0

Everything was great

RONALD P. 
Clasificación:
5.0

I will never ever use the online check in and the app again. You should have your IT developers go through the check in check out procedure every day to punish them. The guys in the store were super friendly and helpful.

Guy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL B. 
Clasificación:
5.0

These people were so nice and accommodating for my needs. I was very happy with the van I rented. The van was perfect for what I needed. I was in the process of getting ready for a move and had a large amount of donations to drop off at Goodwill. I would definitely recommend this location to everyone.

CORLISS C. 
Clasificación:
5.0

All great.

LEONEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH T. 
Clasificación:
4.0

The attendant was very courteous and helpful. The trailer we got had burned out light bulbs but we really need the trailer and it was the only one we could find in the area so we took it. Luckily the brake and turn signals worked so all was OK in the end. Also a side marker light cover was missing.

DENNIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH C. 
Clasificación:
5.0

Convenient. The people were very nice but the U-Haul was very old and unstable.

WILLIAM G. 
Clasificación:
5.0

Quick and easy

JONATHAN B. 
Clasificación:
5.0

Great experience. Would use and recommend this location.

MICHAEL B. 
Clasificación:
4.0

If you do everything online take pics of DL and fill out all questions .pay with credit card.. then get to store and they do it again.. its just time consuming and a irritating.

Randall R. 
Clasificación:
5.0

Good service.

JOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIXIE D. 
Clasificación:
3.0

The employee was nice and the truck itself was clean and maintained but the automobile tow we rented was not in great working order. The employee attached the tow to the truck and we had issues removing the tow.. the handle kept falling off; it seems it was stripped inside the hole where the handle is supposed to be attached. Also one of the levers that's suppose to secure the strap that secures the tires was broken.. my husband had a difficult time getting the straps secure. The tow is rusty and just not in great working order at all. Also I thought there was suppose to be chains that secured the frame of the vehicle to the tow. It didn't have those.. we paid $210 for this piece of equipment and was afraid to use it. After fighting with it to work we wasted too much time to return it for a new one so I drove our vehicle rather than transporting it. Waste of money.

Kokou A. 
Clasificación:
5.0

This is the third Uhaul location I have used since my recent move to the Kingwood Texas area. This U-Haul location was very efficient, helpful and assisted in many ways as I checked in & out. They were happy to help with installing my hitch, the trailer on and off, and they gladly removed my hitch and put it back where it belonged.

ELIZABETH C. 
Clasificación:
5.0

I had a family medical emergency minutes before I was supposed to pick up the truck. The gentleman I spoke with was kind and sympathetic. He canceled the reservation at no cost to me. Following the resolution of the medical emergency later that afternoon I called and made another reservation for a truck. I picked up the truck and returned it that evening with no problem. I highly recommend this location for truck and van rental. This is the third time in recent months my family has used this location.

DENNIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

My only issue is my money has not been refunded to me. The authorized $100 on my card and my total was only $58.

Tatyana S. 
Clasificación:
5.0

The trailer rental was flawless.

Noe G. 
Clasificación:
5.0

Amazing location!

KEVIN MICHAEL K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAQUELINE PATRIC G. 
Clasificación:
5.0

Good customer service and very nice.. Process was fast and easy

PAMELA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECILE R. 
Clasificación:
5.0

N/a

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL D. 
Clasificación:
5.0

Keep doing what you're already doing!!

BERNICE B. 
Clasificación:
5.0

Extraordinario servicio al cliente

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark R. 
Clasificación:
5.0

Clerk was friendly and efficient.

ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

From the clerk to the rental it was outstanding an excellent experience

FRANCISCO O. 
Clasificación:
5.0

The experience was great!

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK ADDISON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ESTHER M. 
Clasificación:
3.0

El cliente no dejó un comentario.

GERALD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARJORIE D. 
Clasificación:
5.0

Everything was excellent. The young man who worked with us was very efficient, helpful, cheerful and accomidating.

MERL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS D. 
Clasificación:
5.0

Good people

HUNTER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL T M. 
Clasificación:
5.0

I have used Uhaul many times in the past. I have rented trailers, trucks and used the Uboxes for a cross country move. My experience this time at the pickup location was not good at all. Poor customer service and poor condition of the equipment (moving blankets). I would NOT recommend this location to anybody else.

JOHN S. 
Clasificación:
5.0

No complaints, tire was changed out within 20 minutes of receiving tire details

ABRAHAM G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Almes W. 
Clasificación:
5.0

Great service

Ida F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tromance W. 
Clasificación:
5.0

Have all of the equipment we had requested online available.

LARRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICKEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RIGOBERTO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL GLENN M. 
Clasificación:
5.0

Everything went absolutely wonderful. The gentleman inside the store was welcoming knowledgeable and courteous

DAVID W. 
No se han enviado comentarios para esta ubicación.

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