Comentarios del cliente para Lakeville Market

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lakeville Market

Grado total:

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Bradley H. en

Grado:

There needs to be a separate counter for the Uhaul rentals. People had to wait to make there purchases.

Baber S. en

Grado:

Person would not give me a receipt for the return, would not give me his name, did not inspect the truck. Would not give me the full name of the manager. A total horrible experience. I thought U-haul was professional this drop of was a nightmare.

Charles H. en

Grado:

El cliente no dejó un comentario.

Bradley M. en

Grado:

Not impressed what so ever. I went to order a 20 foot truck online. The website said they had one available at this location. I tried reserve it online but the website kept crashing on me. So I drove to the location 10 minutes away. There was a 20ft truck there but the said they only had 10ft trucks. I took the 10ft. It took many more trips than expected and a lot more miles resulting in Uhaul making more money for mileage and taking more time for me to move my stuff forced me to return the truck late and charged for an additional day because I was a couple hours late. Extremely unsatisfied with uhaul. The guy at the location barely spoke English, couldn't figure out how to work the uhaul website finally gave me a number to call and give my info to some guy. Not impressed.

Daniel S. en

Grado:

You need to hire competent individuals to do your business.

MElanie B. en

Grado:

Equipment in truck didn’t match order, but U haul adjusted contract for us. Worker on site was knowledgeable and helpful.

Veronica L. en

Grado:

Not having a uhaul at a gas station. If my order is split up last minute let me know that the other place has both items so that I'm not inconvienced anyways.

John J. en

Grado:

I did not bother arguing with the clerk, but I was annoyed that I incurred a $1 overage charge for my mileage. The reason I went slightly over my mileage was the pickup area was moved from my preferred location to one that was further from my house.

Troy M. en

Grado:

El cliente no dejó un comentario.

Heidi N. en

Grado:

Very poor service. The guy couldn't speak English very well, so it was hard to understand what he was saying. He overcharged us for gas. When we returned it, we took it to the nearest location, but we're told it had to go back to the original location. We're charged alot of money because we forgot the dolly, so had to go back for it. The guy ripped us off in alot if ways. We did get some of themoney back. This was the worst experience we've ever had with Uhaul.

Zina N. en

Grado:

This is my second time renting with U-Haul and it will be my last. I was charged a $15 cleaning fee for having pretzels on the floor. I didn't even have food at any time in the truck . I have called my credit card company and have disputed this charge. I will be sure to post on FB and Twitter to never use U - Haul for a rental company. I also returned the truck two days early and I feel your flat rate is absurd. You are able to re-rent that truck and I benefit in no way. $550 for one day ! Ludicrous.

kevin S. en

Grado:

El cliente no dejó un comentario.

Monica C. en

Grado:

Wow! The extra fees are unreal!!! People who are in the middle of a move are already are stressing and broke!

Joseph W. en

Grado:

I reserved a 15' truck to be picked up in East Rochester, NY on Sunday 30JUNE. I was called the afternoon of the 29th and told there were no 15' trucks in Rochester and that I need to go to Lakeville to get a 20' truck at the 15' price. What is the purpose of reserving a vehicle if none are available for rental? And then I have to drive 30 miles instead of 1 to pick it up? VERY POOR performance by UHAUL! I would not recommend others use your service based on this event. I will be renting a truck to move from MD to NY in the fall and will be looking else where for a truck. You can call me to discuss. My number is on the voucher.

Theresa C. en

Grado:

El cliente no dejó un comentario.

John J. en

Grado:

El cliente no dejó un comentario.

Rachel J. en

Grado:

It took a long time for the checkout process.

Chase V. en

Grado:

I had to pay $130 just to get a couch moved and I also had to fill the gas tank. I thought the money per mile was to fill the gas tank. That's ridiculous ??

John D. en

Grado:

Rental was seamless. Personnel very helpful and polite. Great location for renting in Livingston Cty, NY. Will use location's services again.

LISA C. en

Grado:

El cliente no dejó un comentario.

Thomas T. en

Grado:

El cliente no dejó un comentario.

Thomas T. en

Grado:

Have had trouble with extra charges ever time i drop off at this location. Extra day charges, insurance I didn't ask for, etc.

vellekoop H. en

Grado:

El cliente no dejó un comentario.

Bryan M. en

Grado:

Double charged us for a single day including all extras.

Margaret W. en

Grado:

I can't think of anything. It was an easy and convenient experience.

david V. en

Grado:

El cliente no dejó un comentario.

Darlene D. en

Grado:

El cliente no dejó un comentario.

Edward G. en

Grado:

When you make a contract with a customer regarding pickups stand by it. I understand this is a common problem of bait and switch you always notify the customer late in the day before pick up so they do not have time to make other arrangements. I would like to find an attorney to do a class action lawsuit against you.

Kathleen S. en

Grado:

El cliente no dejó un comentario.

daniel D. en

Grado:

In the Rochester area,( Shamrock ) If you want someone who really cares about helping you, Talk to Harrison. He will go above and beyond to make sure you are well served

Aaron H. en

Grado:

El cliente no dejó un comentario.