Comentarios del cliente para Lakeston Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lakeston Self Storage

Grado total:

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charlotte C. en

Grado:

Was told one thing over the phone about moving my pick up location and was told I would be given extra miles and time becasue of the change and then I got charged extra at both the pick up location and the drop off location.

Jeff S. en

Grado:

The person that was there was rude I had a phone call stepped out for a second he threw my recipient on the floor and would not help unload the trailer

jerry p. en

Grado:

I arrived as the business was opening for the day. They only spoke to me after I first spoke to them. Once the return process was accomplished on the computer, they told me I was done and that I should receive an email confirming my return. They did not bother to tell me where to leave the trailer until I asked. They did not offer to help me disconnect the trailer or offer any assistance. It was a very awkward and unpleasant experience, and left me believing they truly did not care about the rental equipment or me as the customer. While my overall experience with U-Haul was great, the service provided by the employees at Lakeston Self Storage, or the lack thereof in this case, fell well short of the service I know U-Haul desires to provide. Thank you!

Alexander K. en

Grado:

Roomy place makes drop off easy. Perfect! Thanks.

Nicholas f. en

Grado:

Clean the uhaul dont charge

Muhammad S. en

Grado:

El cliente no dejó un comentario.

Shambria M. en

Grado:

This location was exceptionally nice and selfless. I really appreciate the help. There is nothing to improve on here. Everything was amazing.

MARVIN S. en

Grado:

El cliente no dejó un comentario.

Mitchell J. en

Grado:

El cliente no dejó un comentario.

SKIP L. en

Grado:

El cliente no dejó un comentario.

David A. en

Grado:

Air conditioner in truck didn't work, only blew out cool air, not cold air, had to ride with the windows down.

Donald H. en

Grado:

El cliente no dejó un comentario.

mattie G. en

Grado:

El cliente no dejó un comentario.

Nicole c. en

Grado:

Everything was great. The people in Dublin are wonderful everywhere I go. Love this little town.

George C. en

Grado:

El cliente no dejó un comentario.

CHANTEL H. en

Grado:

El cliente no dejó un comentario.

Chris P. en

Grado:

clean trucks that have been smoked in... especially ashes and smoke smell.

Ricky U. en

Grado:

Professional helpful and courteous

daniel b. en

Grado:

Thank you for your assistance with trying to locate a auto transport trailer. I left the unit with you yesterday afternoon.

Debbie F. en

Grado:

Absolutely nothing! Service was excellent!

MIKE R. en

Grado:

The people were nice but they didn't listen to me about needing extra miles to support my trip. I got hit with an unexpected bill for their mistake.

Darren W. en

Grado:

They messed up my reservation and charged me an extra $300 and told me there's nothing I can do. Even though I verified my equipment rental and mileage as well as drop off destination, will NEVER deal with u-haul again! EVER

Jayson V. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

IS CHURCH OF N. en

Grado:

El cliente no dejó un comentario.

Russell M. en

Grado:

El cliente no dejó un comentario.

Sherol T. en

Grado:

El cliente no dejó un comentario.

TOM V. en

Grado:

Computer system was very poor at the time of pick up. I was unable to leave with a paper copy of my contract, etc. I was also initially told to pick up the truck at a location that had no truck on their facility.

Mike H. en

Grado:

I had to back trailer in spot, and had to unhook the trailer myself

Deborah F. en

Grado:

El cliente no dejó un comentario.

Brian R. en

Grado:

El cliente no dejó un comentario.

Michelle K. en

Grado:

Very friendly staff!

timothy r. en

Grado:

El cliente no dejó un comentario.

Steven R. en

Grado:

Have a larger assortment of trucks.

Allen I. en

Grado:

The equipment was poor quality and my contract had incorrect dates

Alan Y. en

Grado:

El cliente no dejó un comentario.

DeVaughn S. en

Grado:

I have no complaints or suggestions. Everything went smoothly.

Robert H. en

Grado:

Friendly staff and very helpful including hook up of trailer and replacing worn wiring harness on trailer before I even noticed damage when picking up. A little confusing because they list the storage units as the address but the auto shop in front is the office. You can see the U-Haul equipment out front so it's not that bad to find.

diana r. en

Grado:

El cliente no dejó un comentario.