Comentarios del cliente para Lakeside Storage of Rowlett LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lakeside Storage of Rowlett LLC

Grado total:

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Walter R. en

Grado:

Everything was great. Angela was very helpful and professional Great experience!

Tony G. en

Grado:

N/A

Alexander A. en

Grado:

cab had trash init.

James T. en

Grado:

My reservation time had issues and delayed my move

Brandon S. en

Grado:

This location was closed on Saturdays and when I spoke to the owner she told me that she told UHAUL to take her off from being available on Saturdays, and it was a mistake it was still listed as such. Luckily I was able to do the 24/7 key thing, but would’ve preferred to deal with a person there at that location.

Michael G. en

Grado:

Angela is fantastic and I would rate her and her store the best of the 4-5 U Haul stores I have used over the last 5 years.

James P. en

Grado:

El cliente no dejó un comentario.

Alfred L. en

Grado:

I returned the truck to this location, but had to make a separate trip to get the last two blankets and the appliance dolly (they wouldn't fit in the truck). The manager went out of her way to call me and let me know she was making a post office run so I wouldn't have to wait for her--amazing customer service.

Karen B. en

Grado:

Everything went well, and I would rent at this location again.do it again. The girl working was very nice and helpful. Good service.

charles L. en

Grado:

Cruise control to aid in highway diving would have been nice. But the truck ran well! Good A/C!!

Jasmyne R. en

Grado:

El cliente no dejó un comentario.

Glen D. en

Grado:

El cliente no dejó un comentario.

Sohail K. en

Grado:

Great experience!!!

Jennie C. en

Grado:

Setting this entire pickup up was an absolute nightmare. We spent over an hour trying to get the website to confirm the orde and it kept timing out. We had to do it three times which took forever. Then after we got it set up, we got a call from customer service the next day asking if we needed two trucks. I told them now and they fix the order. The next day I got another call from a different person asking if we needed two trucks again. Again I told them no and they change the order to one truck. Then we discovered the pick up location was not open at the time we needed so they scheduled a Remote pick up. That was a mess because the truck started but it would not go. I had to call the 1-800 number so we were sitting there for a good 15 minutes before we were able to get help. Fortunately the drop off was easy and the people were friendly. Overall, not a good experience and we will not be using U-Haul again in the future.

LISA F. en

Grado:

El cliente no dejó un comentario.

Jodi G. en

Grado:

El cliente no dejó un comentario.

Janie S. en

Grado:

Angela was great to work with and very helpful with all my annoying questions.

Christopher N. en

Grado:

Watch your miles. You'll only get 6 miles per gallon on the 17 foot truck!

Amanda G. en

Grado:

the appliance dolly was not included and I was still charged. I also got charged twice for toltag charges, by uhaul. so I overpaid by nearly $20. the actual location and process went ok. but no one can be too happy when they are overcharged.

Jaramy C. en

Grado:

El cliente no dejó un comentario.

Anthony C. en

Grado:

El cliente no dejó un comentario.

Kim C. en

Grado:

El cliente no dejó un comentario.

Lisa D. en

Grado:

When we went to get the truck the keys were not in the safe. We did not get the truck on time because we had to wait for the shop owner to come and give us keys since they were off location. It was all ran poorly.

Michael L. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

Having leased and rented trucks and trailers a four or five area U-Haul places around the area, Angela was a pleasure to meet and talk with. She knows what she is doing and knows how to treat customer

Michael G. en

Grado:

Good location. The girl knew her job, no problems with the computer. She was moving fast to finish with people before me. No problems. I wished I had been going here instead of other locations around the Rockwall area.

Henry C. en

Grado:

Location was closed and I used a drop box

PATRICIA C. en

Grado:

Highly recommend this storage facility!

MARIA A. en

Grado:

No issues at all. Affordable, clean and safe.

Susan C. en

Grado:

Very friendly. Good service.

Susan C. en

Grado:

Very friendly.