Customer Reviews for Lakeside Discount Market
(U-Haul Neighborhood Dealer)

811 reviews

8909 Winter Gardens Bl   Lakeside, CA 92040

(619) 938-1469

Office Hours

  • Mon-Sun: 7 am–10 pm

Services at this Location:

Contact Us

(619) 938-1469

8909 Winter Gardens Bl
Lakeside, CA 92040

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–10 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The uhaul was in great condition and clean and was very easy to move

FAROOK SHAMASHTA 
Rating:
4.0

Customer did not leave a comment.

Samad Heidari 
Rating:
5.0

Customer did not leave a comment.

Vincent Dacquisto 
Rating:
5.0

Customer did not leave a comment.

david weigel 
Rating:
5.0

Customer did not leave a comment.

Adam Leavitt 
Rating:
3.0

Somewhat confusing location. It is a liquor store that also has a few rental options in the parking lot.

Mark Neu 
Rating:
5.0

Mo who helped me was wonderful, it was my first time renting and he came through, he also gave me a HUGE discount and promised me everything that I needed to rent .thank you again for mo I will keep his number for future renting

susan simon 
Rating:
3.0

The attendant checked me in and inspected the truck very quickly on his phone and emailed me my receipt. I filled the truck with gas as I did not know how much it would use to drive 100 miles. It would be good to have a sign in the truck with average gas mileage to help know how much gas to plan.

William Burfeind 
Rating:
5.0

Friendly & efficient.

william tassie 
Rating:
2.0

Truck needs transmission maintenance Service person was unfriendly and condescending upon checkout. Spent the entire time on cell phone, no acknowledgment upon return of vehicle

Timothy Brown 
Rating:
5.0

Customer did not leave a comment.

Jennifer Holt 
Rating:
5.0

Customer did not leave a comment.

gonzalo chavez 
Rating:
5.0

It was raining when we arrived. Manager made it easy to not get wet.

Jim Cleaveland 
Rating:
3.0

Customer did not leave a comment.

Alba Ivanovich 
Rating:
4.0

After I picked up the trailer I checked the tire pressure, two of the tires were properly inflated, while the other two had 20 psi in one tire and 28 psi in the other. In addition, the trailer was covered in mud, which did not change the functionality of the trailer, but it is not a good look. With that being said, the trailer performed flawlessly and got my cargo to where it needed to be.

SCOT WAITMAN 
Rating:
5.0

Customer did not leave a comment.

Robert Ruiz 
Rating:
5.0

Customer did not leave a comment.

Carl Diaz 
Rating:
5.0

Customer did not leave a comment.

carlos sanchez 
Rating:
3.0

Customer did not leave a comment.

Erik Weigandt 
Rating:
5.0

Customer did not leave a comment.

Diana Dejong 
Rating:
1.0

Customer did not leave a comment.

Jamee Young 
Rating:
5.0

Customer did not leave a comment.

christine ross 
Rating:
5.0

Customer did not leave a comment.

Juan Garcia 
Rating:
4.0

Customer did not leave a comment.

DENNIS SCHWAB 
Rating:
5.0

Just perfect

mufeed Yousif 
Rating:
5.0

I was very happy with everything. Great trailerand great service

William Patterson 
Rating:
5.0

Customer did not leave a comment.

Justin Hildebran 
Rating:
3.0

Customer did not leave a comment.

Javier Mainar 
Rating:
3.0

Uhaul was dirty and smelly on the inside, the windshield was cracked and the emergency brake release was broken

Zayden Valenza 
Rating:
5.0

right rear tail light didn't work on tow dolly... overall equipment was good and did the job perfectly!

Randy Saco 
Rating:
5.0

Customer did not leave a comment.

steven krause 
Rating:
1.0

Gas line to fuel tank was cut and stuck for 90 mins, and I wasted $20 in spill fuel.

Vincent Cavataio 
Rating:
3.0

Customer did not leave a comment.

Tammy Olivieri 
Rating:
5.0

The U Haul app is the best.

Steve hazdra 
Rating:
5.0

Customer did not leave a comment.

Christopher Marcum 
Rating:
4.0

It was a little disorganized, but the service was good and quick; I’d send my friends there.

David Crescitelli 
Rating:
4.0

Customer did not leave a comment.

Tyler Stablein 
Rating:
5.0

Nothing great service great equipment great experience thanks

Jesse Leon 
Rating:
2.0

When I picked up the truck, the worker was insanely rude. When I came to drop off and had my husband with me, he was as cheerful as can be. This location doesn’t seem to treat females the same if they don’t have a male with them.

Stephanie Christian 
Rating:
5.0

Customer did not leave a comment.

Gerald Belford 
Rating:
3.0

Wasn't planning to pick up my reservation truck at a Liquor Store/ U-Haul in Lakeside versus original booking in Chula Vista. First time I went to Store, was more attentive to customers in store buying merchandise. It was hard to find and never expected to find a U-Haul on a liquor store site. It was parked in a dirt parking lot, but inside clean. other wise needing to drive my car 25 miles extra to pick up my own truck in lakeside, things went good later during day. But lost 2 hours with paid worker I hired for 4 hours.

gloria lee 
Rating:
5.0

Great coustemer service prompt.

Robert Casler 
Rating:
5.0

Customer did not leave a comment.

grace cookson 
Rating:
5.0

Great

MARK PEARSON 
Rating:
5.0

Great Customer Service!

Joaquin Cisneros 
Rating:
4.0

Customer did not leave a comment.

joe donnelley 
Rating:
5.0

You are the best!

hongquan wei 
Rating:
5.0

Customer did not leave a comment.

Jessica Ayling 
Rating:
5.0

Thank you

Amy Martinez 
Rating:
5.0

Customer did not leave a comment.

michael turner 
Rating:
5.0

Customer did not leave a comment.

Gordon Deal 
Rating:
5.0

Customer did not leave a comment.

Sara Coop 
Rating:
5.0

This location wasn’t my original pick up location. The first location I went to did not have the vehicle available, but the associate by the name Christian went above and beyond, and was able to find me another vehicle of my liking it, the location that I rented from, the second location was also wonderful, polite and efficient. I have used U-Haul a few times now and always had a great experience thank you.

micheal tobias 
Rating:
5.0

Great overall experience

EDWARD CLIFFORD 
Rating:
5.0

Customer did not leave a comment.

Angela bradstree 
Rating:
3.0

The truck we rented had 130000? miles on it and is in need of service or retirement. I informed the gentlemen that rented the truck to us that the front suspension was REALLY BAD..Made me worry that it was going to come apart..He didnt seem to be to concerned so i am letting u know..So with my concerns i hope IF your read this U Haul will do something before there a REAL problem..That could kill someone..thankyou..

ROBERT GORBY 
Rating:
3.0

Blew 1 tire and a second tire was bad.

Steve Conklin 
Rating:
5.0

Customer did not leave a comment.

Justin Hardin 
Rating:
1.0

I was told to hook up the trailer myself. They did nothing to help. They looked at it when I was done and moved the safety chains around and that was it. When I got to the drop off location they told me the chains were hooked up wrong. Unbelievable.

James Lau 
Rating:
5.0

Customer did not leave a comment.

Jon presnall 
Rating:
3.0

Customer did not leave a comment.

Stephanie Lubic 
Rating:
5.0

Easy to work with and very polite

Joshua Wagner 
Rating:
3.0

Customer did not leave a comment.

Alan Coleman 
Rating:
5.0

N/a

Mark Jackson 
Rating:
3.0

Customer did not leave a comment.

Kelly Stamper 
Rating:
3.0

Looks like they’ve never cleaned the inside of that market on Winter Gardens BLVD ever.

Alexandria Valtierra 
Rating:
5.0

Customer did not leave a comment.

ed barick 
Rating:
3.0

Customer did not leave a comment.

Jake McElroy 
Rating:
3.0

Customer did not leave a comment.

LORI HEBERT 
Rating:
3.0

Customer did not leave a comment.

Michael Johnson 
Rating:
5.0

They were so friendly and helpful.

Christina Godwin 
Rating:
4.0

Customer did not leave a comment.

George White 
Rating:
4.0

Your website is terrible, unresponsive and frustrating. I had to go in to the store to make my reservation.

Diana Hyatt 
Rating:
3.0

Customer did not leave a comment.

Stephen Griffon 
Rating:
3.0

Not the fault of the location, but since we don't have smartphones, the entire process was so difficult. We thought we'd be able to take care of things in-person at this location, but it seems he had no infrastructure for this. We were expected to conduct all business by text, which made it impossible/difficult to register an authorized driver, confirm the condition of our equipment, etc. I talked to three different customer service reps on chat and by phone and received contradictory information and was not ultimately helped. I would be cautious about using U-Haul again because customer service has been shifted to self-help on the smartphone.

Anna Christensen 
Rating:
5.0

Customer did not leave a comment.

Luis Esparza 
Rating:
5.0

Customer did not leave a comment.

RACHEL MARQUARDT 
Rating:
5.0

Truck ran great from San Diego to New Jersey. Thank you!

benoit velge 
Rating:
2.0

Customer did not leave a comment.

Richard Steinman 
Rating:
5.0

Customer did not leave a comment.

Jennifer Asmar-schulman 
Rating:
5.0

Always a great experience with Lakeside Discount Liquor!

Mary Elliott 
Rating:
5.0

Very nice and helpful.... Quick at assist us.

Thomas McIlravy 
Rating:
3.0

Customer did not leave a comment.

Susan Detwiler 
Rating:
5.0

This was a pleasant, easy and pain free experience.everything was on point, customer service, equipment, everything, good job uhaul

parris williams 
Rating:
5.0

Customer did not leave a comment.

Dominic Mastropolito 
Rating:
1.0

Didn’t get the reminder of my balance back

Alia Spells 
Rating:
5.0

The gentleman that helped me was very helpful, kind and respectful, he answered my questions and concerns. It was the same thing when returning it, although they were busy another person came to help me to do it on a timely manner. Best U-Haul experience I've ever had.

Diana Rosales 
Rating:
1.0

There wasn’t much customer service from the clerk. He seemed pretty impatient with my wife and I.

Jamie Davidson 
Rating:
5.0

Customer did not leave a comment.

Mark Blakley 
Rating:
1.0

They rented me a truck with really bsd alignment cost me my back plus 3 times as much gas!! BAD, BAD trip, The truck was BAD!!!!

Pamela Morgan 
Rating:
2.0

I am done with U-Haul. I will no longer contribute my hard-earned funds to this company. This is more directed to the company as a whole than this specific location. However, the truck that was picked up had one blown tire and one with a nail hole. I thought these were safety inspected prior to delivery. This is AFTER having to drive from Poway to Lakeside to pick up the truck that was promised/guaranteed for Poway. I will say, they did all they could to compensate for the overall shitty customer service received. If this is how you are doing business, I don't expect you will be in business for as many years as you have been. I am completely disappointed and will not be doing business with you in the future. Thank you to the management of the Lakeside store for showing us some compassion, but please make sure you are doing thorough safety checks in the future.

Tod Koryta 
Rating:
3.0

Reserved 10 footer and got a 15 which was charged more and was told at the last minute so had no choice to take the expensive truck

Deanna Mcbath 
Rating:
3.0

Customer did not leave a comment.

johnna morel 
Rating:
3.0

Customer did not leave a comment.

Julia McNeil 
Rating:
5.0

It was quick and easy and they evened allowed me to change my pick up time. It made my day so much easier. Thank you!!!

Linda Cone 
Rating:
5.0

Customer did not leave a comment.

Brenda Hughes 
Rating:
5.0

Amazing customer service.

Kandice Wleklinski 
Rating:
1.0

The reservation was lost , I had to call Penske , and paid $900. For another truck , that was too small , so I paid twice, I went back to Uhaul but I missed two more days of work , due to the supply being short , and I did not use a car transport which I was also charged for , I was over charged the truck was a big waste of time and money. I’m actually going to dispute this entire charge with my bank , and file a formal complaint. I was told o could drop off in Carbondale, CO and the drop off was 20 more miles further down the road , more gas , & mileage. I should have had a yard sale instead of haul my items a cross…

Hala KHALIL 
Rating:
3.0

Customer did not leave a comment.

Xingyu Zhu 
Rating:
5.0

Very quick process. Very easy.

Sharon Merrow 
No reviews have been submitted for this location.

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