Comentarios del cliente para Lakeside Budget Storage of Sterling Heights LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lakeside Budget Storage of Sterling Heights LLC

Grado total:

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Alan H. en

Grado:

El cliente no dejó un comentario.

Ronaldjules A. en

Grado:

Let the customer know how the after hour drop works. I didn't know there would be a charge if I didn't use the self check app. And didn't know I would be needing to take pictures .people need to know this before they put the keys in the box

Williamraymond T. en

Grado:

El cliente no dejó un comentario.

Kevin L. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

Truck had no moving blankets in it, I was told a 17’, thinking it was a 17’ bed, and received a much smaller truck. I was hit with a $20 “convenience” fee that I wasn’t informed of Until after I returned the truck.

natalie H. en

Grado:

The van we rented smelled like pot.

Edmund P. en

Grado:

El cliente no dejó un comentario.

Matthewmichael R. en

Grado:

6x12 utility traliler is not really 6x12. Because of the trailers tailgate design you really can only drive up something 4.5ft wide this is disappointing should you need it for something like a gardentractor

Evan A. en

Grado:

El cliente no dejó un comentario.

Cheri W. en

Grado:

El cliente no dejó un comentario.

Peter B. en

Grado:

Please take the extension off of the trailer hitch. I really hurt my left leg/shin when I banged into it hard before I even left your property. It is swollen still and I would not want anyone else to get hurt. Please warn all of your customers before they start using your trucks. Thank you

Kerry H. en

Grado:

This is my 5th rental from Lakeside Budget Storage. They do an excellent job taking care of customers!

William D. en

Grado:

Was super easy to reserve, checkout when i got there was fast. Truck was ready. Truck ran well. When I returned, the checkin was fast and also easy. No issues at all.

Bryanlawrence S. en

Grado:

Everything was great! Friendly staff, good/clean equipment and smooth transaction! Thanks!😀

Karlwilhelm L. en

Grado:

I had a very good experience I would definitely come back. Everyone knew what they were doing had everything ready and very pleasant made for a good day. Thank you Karl Liebich

John U. en

Grado:

El cliente no dejó un comentario.

Robert D. en

Grado:

Very helpful staff

Ronald K. en

Grado:

El cliente no dejó un comentario.

Michelle M. en

Grado:

El cliente no dejó un comentario.

Luay S. en

Grado:

Every thing is good

Jennifer D. en

Grado:

Was unable to check my rental back in at drop off due to safari not recognizing my location even though locating services was enabled. Spent several minutes trying to check it in before giving up. Using an iOS phone.

Jason H. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

Was told there was 6 blankets. We could only find 5. Bag was open when we got it

Alan C. en

Grado:

El cliente no dejó un comentario.

Faleh S. en

Grado:

Check the car really good before you give it to the customer all Back Light fog lights they They were in working good at all I have to drive behind him over 200 mile just to make sure nobody’s going to hit him from the back that was horrible truck I have a video of this that was my second time this week renting U-Haul truck

Larry S. en

Grado:

El cliente no dejó un comentario.

Jerry B. en

Grado:

El cliente no dejó un comentario.

Jovan I. en

Grado:

All good

Michael P. en

Grado:

Keep it up

Marvn A. en

Grado:

El cliente no dejó un comentario.

Jeffrey A. en

Grado:

El cliente no dejó un comentario.

Randall K. en

Grado:

Dictating what employees can do on their personal time is cause for a boycott. I will not be using uhaul again by any means necessary. I will influence everyone I can to do likewise.

Michael P. en

Grado:

Very good

Timothy C. en

Grado:

Tara, my customer service representative was outstanding and extremely efficient with understanding my needs after I explained what my purpose was for renting.

Sherrie B. en

Grado:

El cliente no dejó un comentario.

Frank M. en

Grado:

The 2 ladies at the front desk were excellent i wish i could remember their names but i am bad at that. Anyways very helpful quite amazing!

Gwen R. en

Grado:

El cliente no dejó un comentario.

Ronald J. en

Grado:

El cliente no dejó un comentario.

Scottfredrick S. en

Grado:

N/A

Raymond S T. en

Grado:

El cliente no dejó un comentario.

Danielle C. en

Grado:

El cliente no dejó un comentario.

Darren B. en

Grado:

N/A

Brandon B. en

Grado:

Tara was wonderful, friendly, helpful. I couldn't ask for more

Alex L. en

Grado:

Love the key drop!

Terrie D. en

Grado:

El cliente no dejó un comentario.

Galesue R. en

Grado:

Excellent service! Little uncomfortable with picture of my license being taken on private phones.

Robert T. en

Grado:

El cliente no dejó un comentario.

Gerald G. en

Grado:

El cliente no dejó un comentario.

Derrickameshan S. en

Grado:

El cliente no dejó un comentario.

Melissa S. en

Grado:

Keep smiling and make every day a great day!

Aimee B. en

Grado:

Charlene at UHaul lakeside location was truly helpful. Her excellent customer service made our experience with this Uhaul location a positive one. Will rent from this location again!

Michelle W. en

Grado:

El cliente no dejó un comentario.

Shawn P. en

Grado:

confirm all the equipment is operation/functional on the trailers. More training or better processes to hook up a trailer. My hand was injured during the hook up process when it got pinned between the tongue and chains when the representative was helping to hook up the trailer.

Dipan A. en

Grado:

El cliente no dejó un comentario.

kenneth M. en

Grado:

pls go over paper work and explain about link for insurance

Robert P. en

Grado:

Make sure the next customer goes to this location. The management here is of the highest quality. These are the friendliest and most helpful people you will find!

Markcharles S. en

Grado:

El cliente no dejó un comentario.

Frankthomas S. en

Grado:

El cliente no dejó un comentario.

Lucy M. en

Grado:

Staff a bit abrupt

Matt S. en

Grado:

Great service

Martin I. en

Grado:

El cliente no dejó un comentario.

GERALYN S. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

I was extremely happy with the customer service, cleanliness of the vehicle and the expeditious timeframe that it took for me to get the truck signed up and ready to go. The ladies that work at this place are not only customer service specialist, but are very pleasant to deal with! Thank you for the Excellent customer experience. John

Debra C. en

Grado:

El cliente no dejó un comentario.

Barbara W. en

Grado:

El cliente no dejó un comentario.

Dafaa K. en

Grado:

El cliente no dejó un comentario.

Gerald S. en

Grado:

Hard to say because the experience from start to finish was seamless

Cathylynn H. en

Grado:

Overall above average experience. Only thing stopping from perfect score is the lack of space for parking when arrive.

Cindi M. en

Grado:

Have a larger parking lot for customers to park!

Scott S. en

Grado:

Truck was supposed to have a ramp. Truck was extremely dirty couldn't see out the windows and mirrors.

Marc M. en

Grado:

El cliente no dejó un comentario.

Armenalanette P. en

Grado:

I love the whole Entirely Facility An Very Professionals An Courtesy An Answer All Questions An Concerns

Matthew S. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

El cliente no dejó un comentario.

Daniel H. en

Grado:

El cliente no dejó un comentario.

Gregory K. en

Grado:

El cliente no dejó un comentario.

Tyson G. en

Grado:

The two Caucasian women at that location are exceedingly rude snide and unprofessional. The hall road location isn't a certified U-Haul store that location is a dealer/ affiliate. The two women in question didn't know u hall protocol or procedure yet had plenty of snide comments and insinuations of a very negative nature. All over a VIP credit I was issued. I would not refer anyone to this location and dealings with you all in the future are very questionable to say the least!

Kim E. en

Grado:

Did I leave my coffee in the truck

George B. en

Grado:

Friendly people Amazing new truck, best Ive ever rented.... Great location....

Armenalanette P. en

Grado:

I love the whole staff they're very Professionals an answer all Questions an Get the Job Done In Professional Matter ,I'm Giving Each Staff 100% Excellent I'd Recommend The Lakeside Storage To Everyone.

Thomas C. en

Grado:

Easy in and out.

Josephlawrence D. en

Grado:

Pick was great. Drop off was terrible. Calling the main local phone number was only routing me to corporate support personal and they were terrible in helping drop off the 26' truck. Talking with the site manger, he don't ever know what time his store location opened. I have a pic of the store hours on my phone. He was telling me the site don't open until 9:30 when clearly posted on their FUCKING FRONT DOOR said 9:00 am so I could finish my drop off process.

Susan M. en

Grado:

El cliente no dejó un comentario.

Mitchell M. en

Grado:

VERY NICE TRAILER. HEAVY DUTY AND PULLED EASY!

Yvonne O. en

Grado:

All was handled well and courteously. Fast and efficient. No improvement needed.

Raymond T. en

Grado:

You can’t be telling a customer 30 min before pick up that you only have 12 of the 36 blankets they had on order.

jim C. en

Grado:

Keep up the friendly service

joseph M. en

Grado:

Dropped off after hours. I was given the pass code to drop behind gates. It was painless and easy.

Jan J. en

Grado:

employees always very pleasant and helpful. truck is always realy and waiting for us.

Michele P. en

Grado:

El cliente no dejó un comentario.

Hailey C. en

Grado:

El cliente no dejó un comentario.

Linda D. en

Grado:

El cliente no dejó un comentario.

DAVID K. en

Grado:

El cliente no dejó un comentario.

Marilyn M. en

Grado:

I use your location every time. Staff is very friendly and helpful. Highly recommend!!

Svetoslav A. en

Grado:

The hours of operation should be starting at 8 am.

Alan F. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

No problem dropping off.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Jasmine O. en

Grado:

Good Customer Service!!

Christina K. en

Grado:

Easy to access. Clean unit and good lighting for evening access.

Donna F. en

Grado:

All went well

Alex E. en

Grado:

Move went good with no issues

ALDO B. en

Grado:

Greatest experience very firm on their price! Always willing to work with you and always on top of everything! Will be back here once i move out again!

MICHAEL P. en

Grado:

Thank you for your support

THEODORE H. en

Grado:

Great customer service.

TONY D. en

Grado:

all went perfectly and couldnt be happier with my experience there!

JOSEPH R. en

Grado:

Tara provided excellent customer service and was very accommodating.

Frank L. en

Grado:

It was pretty simple once everything was reserved online.

HOPE M. en

Grado:

Service was excellent. Very friendly and informative.

MARY ANN B. en

Grado:

If it wasn`t for the Online Service, I may have missed out on the only Unit left! Thank You!

NICHOLAS T. en

Grado:

Everyone was very helpful, the storage unit was in good shape when I got it and easy to load and unload.

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