The people in Alexandria, where I had reserved the truck, and the gentleman in Perham were wonderful. Corporate, not so much.Paula D.
Customer Reviews for Lakes Area Truck Repair
(Distribuidor de U-Haul del vecindario)
Perham, MN 56573
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 6/27/2022 - 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.rhonda B.
Had to travel 85 miles out of our way to pick up truck the day before our move!! It was VERY upsetting and disruptive to our needs. The truck had to air conditioning, we had to delay our trip in Kansas City to get it fixed, we were told to travel to a U-Haul location that didn't provide that service , but that location got a mobile company to come to our location to fix air conditioning and it did work after that. The entire U-Haul experience was a BAD experience. I would like some sort of money re-embustment for these issues!!!Jerome E.
El cliente no dejó un comentario.Daniel J.
Everything went smoothly, Attendant was very helpful.Tim E.
El cliente no dejó un comentario.PAUL H.
Use you own equipment, it's not worth the hassle nor is it worth being robbed over.Donald M.
I noticed that the wiring harness was frayed and should be replaced. It was worn down to the wire where it was wrapped around the tongue handle.Allen L.
El cliente no dejó un comentario.Timothy E.
El cliente no dejó un comentario.Chase O.
El cliente no dejó un comentario.Grant O.
El cliente no dejó un comentario.Nathan H.
El cliente no dejó un comentario.Tom A.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Lyse P.
El cliente no dejó un comentario.THOMAS B.
El cliente no dejó un comentario.DALE S.
Noone was there when I picked it up. Then I received a call that accused me of stealing, she was the rudest person I have ever talked to on the phone in my life. Worst experience ever with U haul!JESSE B.
El cliente no dejó un comentario.Jennie S.
El cliente no dejó un comentario.Daniel R.
There was an empty cup in the trailer that was possibly from the last person that used the trailer. I took care of it so that I could not be blamed for leaving trash in the trailer.Jamie H.
the service provider at Perham was excellentDARRON J.
El cliente no dejó un comentario.MARK H.
El cliente no dejó un comentario.Joan V.
El cliente no dejó un comentario.Duane Y.
Did not have a appliance dolly or a two-wheel hand cart dolly had to drive 22 miles to get the equipment I needed when it should have been at the first location the first time very dissatisfied very disorganizeddavid M.
El cliente no dejó un comentario.Cody L.
Great customer service!Peter F.
El cliente no dejó un comentario.Bridgette H.
Excellent customer serviceDavid D.
El cliente no dejó un comentario.Ross M.
Checkout was quick and easy. Trailer was in good condition and easily accessible. Made reservation for smaller trailer but it was not available, so larger trailer was substituted at same price. ¡Gracias!Jerry T.
El cliente no dejó un comentario.David G.
What a great experience!! Thank you for providing this service!Susan J.
Excellent guy very helpfulDavid E.
El cliente no dejó un comentario.Jeffrey L.
El cliente no dejó un comentario.Amy N.
El cliente no dejó un comentario.ERIC M.
El cliente no dejó un comentario.ROBERT O.
El cliente no dejó un comentario.JOE R.
I worked with Josh here. Great guy. Excellent help. Give him a big "atta boy"JAMES M.
El cliente no dejó un comentario.Scott B.
Josh was great! Excellent service! AAA+++!!!Katherine P.
Great customer service, the uhaul rep josh walked me through every step! It was a very pleasant experienceSandra D.
El cliente no dejó un comentario.Tom B.
Very friendly and customer focused!Eddie H.
El cliente no dejó un comentario.Dennis T.
El cliente no dejó un comentario.Ronald L.
No improvement needed as far as I can tell. I had a different type of situation that I was trying to work through and the employees were very helpful and accommodating.Scott H.
Dropped off using phone app.Steve S.
No problems. Dropped the trailer off on the weekend when they were closed. I checked in with them the next day and was told everything was good and they sent an email receipt. Quick and easy.Gerald S.
El cliente no dejó un comentario.Allen C.
I was charged for equipment that I request but was not provided. That is BS, how about actually looking at the reservation to have what the customer needs so the next SRP son doesn't get screwed out of money. Other than that, I felt the rest of the process was excellent.Ross M.
Is too much cordially and nice person.YANIRA R.
El cliente no dejó un comentario.Richard T.
El cliente no dejó un comentario.James S.
If the location is only available to pick up a certain size truck during store hours it should not let you choose to pick it up yourself option.Aimee N.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Michael W.
Fix your worthless app. Wasted my time checking out and overcharged me upon my return.fred S.
Friendly and professionalDanial W.
El cliente no dejó un comentario.Kristopher J.
El cliente no dejó un comentario.Gavin M.
El cliente no dejó un comentario.Heidi W.
Special thanks to Josh for his excellent customer service!Julie B.
Josh is a great U-Haul partner. F SkodaFred S.
El cliente no dejó un comentario.Johnny B.
was over charged and he could not fix the problem.Tom M.
El cliente no dejó un comentario.Scott I.
Assisted me with location to get another trailer...Tom D.
Could use more signs on where to go. I wasn't sure where to check in.Alison R.
Very friendly helpful people. Picked up here three times recently and theywere great all threetimes.Michael D.
El cliente no dejó un comentario.Justin B.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Verlyn S.
El cliente no dejó un comentario.sue ann L.
Josh runs an excellent U Haul store!don B.
I found the hitching up process easy. The United hitching was extremely difficult. I did see any special instructions for that. Ended up disengaging my receiver and pulling away. Then the ball released. I could not lift the trailer from the ball.Dick G.
I had selected Detroit Lakes, MN as my drop off as it showed up as a UHaul location, but then was directed to return the truck to Perham, which added 34 miles to my trip. It would have helped to know the Detroit Lakes location had closed, and then to be able to select a nearby location, choosing either Perham or Fargo/Moorhead. The staff there were helpful and very quick.Heather N.
El cliente no dejó un comentario.Tom B.
El cliente no dejó un comentario.Jackie H.
I was unable to use the app to check in so I called your support desk and they could not have been more helpful. Also, the ride of the van was extremely good.Mark K.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Tracey H.
These 2 locations were awesome. The reservation system was terrible!Mark W.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.ROBERT N.
El cliente no dejó un comentario.DAVID D.
El cliente no dejó un comentario.Paula O.
El cliente no dejó un comentario.Angela F.
El cliente no dejó un comentario.Anna N.
El cliente no dejó un comentario.Frederick S.
Service was outstanding. Josh was was very helpful.Thomas K.
El cliente no dejó un comentario.Karla R.
El cliente no dejó un comentario.Loucille Y.
El cliente no dejó un comentario.LOWELL V.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Harley K.
El cliente no dejó un comentario.Terri W.
Pickup and business satellite where I rented my trailer was awesome! Made pre-arrangements to utilize my rented unit when that business was closed and all was good and executed perfectly! Follow-up phone call from U-Haul Reps, not so much! Your local locations for pick up and drop off are what drives your business with their person to person customer service. Your phone call Rangers are a detriment. It would take a novel for me to fully explain! Point of advice..keep your business model as personal as you can!Micheal S.