Customer Reviews for Lakefront Tire & Auto Centre Ltd
(U-Haul Neighborhood Dealer)

283 reviews

1100 Skae Dr   Oshawa, ON L1J8H6
(Stevenson and Phillip Murray West on Phillip Murray)

(905) 576-8520

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(905) 576-8520

1100 Skae Dr
Oshawa, ON L1J8H6
(Stevenson and Phillip Murray West on Phillip Murray)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sheldon A. 
Rating:
4.0

Customer did not leave a comment.

Geoffrey H. 
Rating:
3.0

Customer did not leave a comment.

Julie F. 
Rating:
5.0

Nothing. Every thing was good and went smooth.

Robert G. 
Rating:
3.0

Customer did not leave a comment.

Gary E. 
Rating:
5.0

Nothing. The person who helped me was very friendly and accommodating. As was the person who unhooked the trailer.

Susan T. 
Rating:
5.0

Customer did not leave a comment.

dave R. 
Rating:
1.0

Make sure to check the trucks carefully before giving to the customer and after receiving it, the back of the truck was full of sand and dirt, and also they charged me extra for the fuel. I had to go back to get it adjusted. Luckily I had the picture of the fuel gauge and they admit their mistake and refund me.

SUFIYANLOAKE A. 
Rating:
4.0

I rented the largest covered trailer available which was great for what I needed to do, but it was quite difficult to remove the trailer from the hitch especially as there was no wheel jack on the front of the trailer. But the people at the location I picked up at went above and beyond helping me out when I came to pick it up. Great experience.

Duane G. 
Rating:
1.0

Customer did not leave a comment.

LORICHARMAINE P. 
Rating:
5.0

Joanne was amazing checking us in. Was fast and great customer service.

Kyle R. 
Rating:
3.0

Customer did not leave a comment.

Real M. 
Rating:
1.0

Women who was working there didn't even wear the mask. Even there are few customers came in, she didn't sanitize anything and wear the mask. She didn't explain anything so clearly, but just briefly mentioned few stuffs. Atmosphere was horrible as well in the location and the car itself too. There was a spider web and things weren't really clean.

David S. 
Rating:
5.0

We friendly kind helpful staff

Megan B. 
Rating:
5.0

Joanna from this location was friendly and sweet. She makes sure that we got everything we need. I will recommend this location to our friends and family. But at 1400 Ritson Ave Oshawa, I was booked but there's someone already booked the truck so it's double booking that need to be address.

Eva L. 
Rating:
5.0

Customer did not leave a comment.

Anne H. 
Rating:
5.0

Office staff very helpful and friendly

Andrea S. 
Rating:
5.0

Very helpful and friendly owner. A pleasure to deal with.

Nicholas R. 
Rating:
3.0

Customer did not leave a comment.

Mike L. 
Rating:
3.0

Customer did not leave a comment.

Kelly F. 
Rating:
1.0

The agent in this location is very rude she hanged up the phone on me and it seems you have overcharged me for the rental . I was also sent to a u haul location which never existed i wasted my time there and i had to pay my helpers extra this is a disaster and requires immediate attention

Rahim P. 
Rating:
4.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Nothing to improve, staff is friendly and rental was quick and easy

Connie M. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

DAVIDEL D. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Austen S. 
Rating:
5.0

Customer did not leave a comment.

DENNIS K. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

The woman who helped me was very kind & informative I will definitely use u-haul again ! Fabulous service !

melanie B. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

David Y. 
Rating:
3.0

Customer did not leave a comment.

BRIANNEEDNA D. 
Rating:
4.0

Customer did not leave a comment.

Adil C. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
4.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Joanne was great ! Very friendly

Eric L. 
Rating:
5.0

Excellent customer service, the woman that checked me in was fast, friendly and very informative. Because of her amazing customer service I will definitely be renting again from that specific location. She deserves a raise!

CHANTELLE S. 
Rating:
4.0

Customer did not leave a comment.

Tracet M. 
Rating:
5.0

The staff are always friendly and professional. They are definitely my go to when I need to rent a truck. A+++

Teresa H. 
Rating:
5.0

best place i ever rented from, would recommend for sure!

Shawn B. 
Rating:
4.0

Always pleasent to work with the people at this location thankyou

Lawrence L. 
Rating:
5.0

Customer did not leave a comment.

Alexander H. 
Rating:
2.0

Customer did not leave a comment.

Prateek J. 
Rating:
5.0

Customer did not leave a comment.

rick S. 
Rating:
5.0

Customer did not leave a comment.

Macie C. 
Rating:
4.0

Customer did not leave a comment.

Alvin R. 
Rating:
5.0

Customer did not leave a comment.

RUDY C. 
Rating:
4.0

Have more vehicles available.

PATRICK H. 
Rating:
5.0

Customer did not leave a comment.

KAY S. 
Rating:
4.0

Customer did not leave a comment.

Nathan J. 
Rating:
5.0

I've used U-Haul so many times and this was the best U-Haul experience I've had!

Kathy D. 
Rating:
5.0

We have rented from Jo-Anne a few times and always have a great experience! She is friendly and very efficient. We were very pleased with our experience. Thank you!

joanne R. 
Rating:
5.0

Nothing everything was perfect

wally F. 
Rating:
5.0

Customer did not leave a comment.

andrew H. 
Rating:
5.0

Customer did not leave a comment.

philip L. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Nicki G. 
Rating:
5.0

Customer did not leave a comment.

MELANIE B. 
Rating:
5.0

Everything was as discussed. Good service.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

BARRYG S. 
Rating:
5.0

The lady who assisted me in this rental was amazing...quick and pleasant.

james H. 
Rating:
5.0

It was an excellent experience. Joanne was awesome

eric L. 
Rating:
4.0

Service is good and I'm quite comfortable with the location. The trailer was clean, but very much in need of repair. It shows the same outstanding maintenance items that I flagged on the same trailer last year at this time. I'm not sure I'd continue to rent from U-Haul if I don't have confidence that the equipment will be properly maintained.

Glen D. 
Rating:
3.0

Service was great (lots of fun)! The truck was clean and the cab and keys sanitized. Helpful information. Looking forward to doing business with them again! The type of people who go the extra mile and enjoy what they do.

June K. 
Rating:
5.0

This location was excellent. However I am looking forward to my credit from the Taunton Wilson location. I lined up for 45 minutes after my 10am pick up time to discover that my reservation was for the broken trailer. All other trailers were rented out. My reservation made me feel like a second class citizen. So disappointed, will need to advise my colleagues to not rent from that location. Very disappointed. Will reach out for $50 guarantee, only to ensure reservations are not treated this poorly in the future. Thank you for reading this, I hope the rest of your day is much better. Will always recommend renting from other locations.

Gordon C M. 
Rating:
3.0

Customer did not leave a comment.

Alex P. 
Rating:
5.0

Customer did not leave a comment.

brian M. 
Rating:
5.0

Very friendly and super close ! Was great that they were available ASAP :)

Kelly M. 
Rating:
5.0

Very impressed. The proprietor was very pleasant and accomodating, I would definetly return and recommend the lady at this location

joan H. 
Rating:
5.0

Customer did not leave a comment.

Gregory L. 
Rating:
3.0

Customer did not leave a comment.

Jack H. 
Rating:
5.0

Woman helping me was quick and very pleasant. Made the instructions clear and truck was in condition promised.

samantha M. 
Rating:
5.0

Amazing customer service! I needed a rental on the day of and this location was very accommodating and extremely friendly!

Franco B. 
Rating:
5.0

Customer did not leave a comment.

RALPH D. 
Rating:
5.0

Excellent service and friendly staff

Jim S. 
Rating:
5.0

friendly and proffessional staffs also very helpful in future i entend to use them again.

Geoffrey J. 
Rating:
1.0

Awful experience - let me down in every possible way.

Lonny K. 
Rating:
5.0

I originally had rented a 15 foot truck however that was not going to be enough so I upgraded to a 20-footer and it was very short notice when I did so and the young lady that helped me was more than happy to help me with my trade. It was a very good experience for me especially when dealing with a move that's a stressful time to begin with.

tara V. 
Rating:
5.0

Customer did not leave a comment.

Carol R. 
Rating:
5.0

We had problems with the lock on the back. Also we noticed that the driver door would not close all the way.

Lucy V. 
Rating:
4.0

Computer system could be quicker. The lady who assisted was very helpful and accomadating.

Cheron P. 
Rating:
3.0

An e-mailed receipt would be fantastic.

Jessica G. 
Rating:
4.0

Main problem was the computer. It wouldn't load up the software. The agent had to reboot a couple of times before the software loaded propertly

Mel S. 
Rating:
5.0

They were amazing and customer service is awesome!

Kaitlyn W. 
Rating:
5.0

Customer did not leave a comment.

Bryan D. 
Rating:
5.0

Nothing, the lady was so friendly and so helpful. I was very happy with the whole experience. Everything went smooth. Thank you

CORAL T. 
Rating:
5.0

Customer did not leave a comment.

Susan P. 
Rating:
5.0

Very nice place with great customer service Thanks

Johnny K. 
Rating:
5.0

Customer did not leave a comment.

Ryan V. 
Rating:
5.0

My husband and I just dealt with a very stressful move as we were forced to sell our home and ended up with a very short closing date. Joanne at Lakefront Tire was amazing. She was the one person we dealt with that treated us with respect and dignity. We ended up needing the truck for much longer than anticipated and Joanne was very patient and understanding. Top notch customer service!

aaron S. 
Rating:
5.0

Customer did not leave a comment.

Michelle L. 
Rating:
5.0

Same as above

Michael P. 
Rating:
2.0

- Truck was dirty inside with a bad smell from previous renters - Full of snow which I had to clean off myself - Fuel was almost to empty

Chris L. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Fun interaction with sales rep Joanne, thanks!

sam C. 
Rating:
5.0

Customer did not leave a comment.

kelly R. 
Rating:
5.0

Keep up the good work. System worked like a charm, first crack this time.

roger S. 
Rating:
5.0

Customer did not leave a comment.

trisha B. 
No reviews have been submitted for this location.

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