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ARTES W.
Customer Reviews for Lake Tire & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Just don't
JUTTA D.No drop off box to leave keys. Have to go back today to turn keys in.
TIM C.I don't want to say anything bad about the business in general, because the people there were really nice and helped me out. However, please take note that there is no one at this location that knows how to process a Uhaul reservation on the weekends. It took over an hour and several trips back and forth to this location to finally get the truck, but it was only because someone at 1800-GOUHAUL processed it over the phone. It was a terrible experience, but the people at Lake Tire & Auto were nice. But please don't send other people there on the weekends because customers get pissed and take it out on them and it's not their fault
Amanda B.Doing fine
James R.Very rude
nancy R.The issue isn't with Lake Tire & Auto. Our reservation was made at U-Haul Moving and Storage of Eustis, we completed the online check in the day before our scheduled pick up date and upon arrival they did not have the equipment and sent us to Lake Tire and Auto. We then had to go to U-Haul Moving and Storage of Lake Square to pick up the wiring harness to connect the auto transport to the truck. To improve - do not make a customer go to three different locations to pick up equipment. What is the purpose of a reservation if they don't have what you reserved??? Very dissatisfied and will not use U-Haul again.
Mark M.Not much.....The equipment was well maintained & in good working order.....
Ed G.The location was fine, but my overall experience with Uhaul was ABSOLUTLY HORRIBLE. I will never use them again and I will encourage all of my friends not to use them either!! WORST EVER. sent to a location that wasn't even open!! Hard to get a hold of. Never called. Didn't get the equipment I asked for. Didn't get the location I asked for.
Emily A.U-Haul set this new dealer up with no training. It took nearly an hour to pick up my rental. He hooked up the trailer and that was good, but U-Haul should be explaining to their customers safety issues for the trailer. I had a car hauler and had to wing it when loading the car up. U-Haul really needs to supply better training to dealers.
Brian J.