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Comentarios de los clientes para Lake City Lumber
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Testimonios de clientes recientes de Lake City Lumber
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Great service. Quick and clean.
Excellent service. Quick pick up, quick drop off. Didn't have to wait. Location was great didn't even know they had U-Haul this close.
Store hours said they were open but they were closed. I had no phone service there because it's in the middle of nowhere so I was unable to return via online. Called the location that I picked up (not bright people) shoved off to customer service. Ended up just leaving the trailer outside their gate with fingers crossed. One of the worst experiences I've ever had.
Your web site seems to be trailer specific. I found it difficult to know exactly what trailers the location had available. Once I selected the location and the specific trailer wasn't available I had to start over until I happened on the available trailer. Seems there should be a better way to immediately locate what is available at a specific location.
Seat belts for passengers did not work. Air conditioning did not work
The trailers are incredibly heavy. A jack would be safer.
WORST experience ever!!! You switched drop off location ... Extra miles because of you. Not only that we had to get taxi to drive us to a town that had motel and had to rent motel because of your changes to our drop off location. NEVER AGAIN WILL WE RENT FROM UHAUL...EXTREMELY HORRIBLE SERVICE!!!!!
Not all of the lights on the trailer worked, found this out after taking the trailer home.
Ask the same questions for the pick-up site as you did for the drop off site! It's odd that you didn't ask about clean, inviting, helpful etc. for the pick-up site. Overall, things went well and we are grateful we had access to the service you provide.
I have used this pick-up location before and its always a great experience..
No one there on a Sunday.
Be more courteous to customers.
Best c/s I have ever had from a U Haul location!
Below average
Not a location issue its your company policy
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