I ordered 4 dozen furniture pads and they only had 11 pads, the pads where do dirty and and had grease on them I could even use them. The wiper blades on the truck where in very poor conditioner
JAMES L.
Customer Reviews for Lake City Lumber
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Becky M.Great service. Quick and clean.
Wendy M.Excellent service. Quick pick up, quick drop off. Didn't have to wait. Location was great didn't even know they had U-Haul this close.
Todd M.Store hours said they were open but they were closed. I had no phone service there because it's in the middle of nowhere so I was unable to return via online. Called the location that I picked up (not bright people) shoved off to customer service. Ended up just leaving the trailer outside their gate with fingers crossed. One of the worst experiences I've ever had.
Christina M.Your web site seems to be trailer specific. I found it difficult to know exactly what trailers the location had available. Once I selected the location and the specific trailer wasn't available I had to start over until I happened on the available trailer. Seems there should be a better way to immediately locate what is available at a specific location.
JAMES N.Seat belts for passengers did not work. Air conditioning did not work
Shelley P.The trailers are incredibly heavy. A jack would be safer.
BARBRA R.WORST experience ever!!! You switched drop off location ... Extra miles because of you. Not only that we had to get taxi to drive us to a town that had motel and had to rent motel because of your changes to our drop off location. NEVER AGAIN WILL WE RENT FROM UHAUL...EXTREMELY HORRIBLE SERVICE!!!!!
Merri H.Not all of the lights on the trailer worked, found this out after taking the trailer home.
Katie R.Ask the same questions for the pick-up site as you did for the drop off site! It's odd that you didn't ask about clean, inviting, helpful etc. for the pick-up site. Overall, things went well and we are grateful we had access to the service you provide.
Phillip W.I have used this pick-up location before and its always a great experience..
Gary I.No one there on a Sunday.
David A.Be more courteous to customers.
David A.Best c/s I have ever had from a U Haul location!
Richard S.Below average
Tom G.Not a location issue its your company policy
James K.