I drove 7 1/2 hrs from Huntsville, AL to Savannah, GA to haul my daughter's car back. The rental time and the frustration to pick up the tow dolly were unbelievable. It took 45 minutes to 1 hour to get the dolly. The rental software system was having issues and the information kept deleting my information. Plus they were asking for two form of ID and I used DL & auto insurance card but system didn't accepted it. Tried to add my daughter's DL but system deleted mine information. After dealer contacted another person to assist, then finally after several trues the rental went through. It was an exhausting ordeal.
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