Customer Reviews for LaMonte's Auto Center
(U-Haul Neighborhood Dealer)

64 reviews

25146 Wazi Ln   Custer, SD 57730

(605) 673-2023

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri: 9 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(605) 673-2023

25146 Wazi Ln
Custer, SD 57730

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri: 9 am–3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brian Cunningham 
Rating:
5.0

Customer did not leave a comment.

Skyler McGiveron 
Rating:
5.0

Customer did not leave a comment.

Duane Martinz 
Rating:
3.0

I did an after hours drop off, I had some trouble finding a location to park the trailer in the lot. No one was there to help.

Kevin Cartica 
Rating:
4.0

Customer did not leave a comment.

Shannon Henderson 
Rating:
5.0

Very happy with our U-Haul experience highly recommend the custer U-Haul

JACK WIEDERHOLT 
Rating:
5.0

Customer did not leave a comment.

JAMES WINGLE 
Rating:
4.0

Customer did not leave a comment.

Brian Moeller 
Rating:
2.0

This is the messiest office I have ever seen. Mr. LaMonte seemed very busy at the time and did not communicate well what I needed to do.

John Richards 
Rating:
4.0

Customer did not leave a comment.

David Homer 
Rating:
5.0

Lamont was easy to work with for drop off. Only took a couple minutes and we were on our way. Very good experience.

William Revelle 
Rating:
3.0

Customer did not leave a comment.

Tim Smith 
Rating:
5.0

Very nice

Sheen M Conway 
Rating:
1.0

The drop off location is not at Lamonte’s Auto Center at the provided address. Some guy pulled in behind us at the drop off address only to tell us to take it to a different location nearby without explanation.

TROY SCHMIDT 
Rating:
4.0

Customer did not leave a comment.

Lynn Cirbo 
Rating:
5.0

Customer did not leave a comment.

Dan McPherson 
Rating:
3.0

Customer did not leave a comment.

David Ruen 
Rating:
4.0

Very friendly and prompt service.

Jeff Verbeck 
Rating:
3.0

Customer did not leave a comment.

David Ruen 
Rating:
3.0

Clean cab to remove cigarette smoke. It was disgusting.

Jesse Colbert 
Rating:
3.0

The name when put in on Google map is not the correct location. Need to put in the address.

Tonya Long 
Rating:
4.0

Someone had recently smoked in the truck and it was really smoky…(I’m not sure what you can do once it’s already done)

Ginger Fields 
Rating:
3.0

Customer did not leave a comment.

Ed Vanderwolde 
Rating:
4.0

Customer did not leave a comment.

Joel Ziebarth 
Rating:
5.0

Customer did not leave a comment.

Chad Lenz 
Rating:
5.0

Extremely helpful and kind!

David Sellers 
Rating:
5.0

Customer did not leave a comment.

Anthony Fischesser 
Rating:
5.0

I was very pleased

JANE ZUNDEL 
Rating:
3.0

Truck had a maintenance issue in that the traction control system needed maintenance. This prevented the use of the cruise control on a long distance interstate move. Very frustrating!

ANTHONY CURRY 
Rating:
5.0

Customer did not leave a comment.

DON CLIFFORD 
Rating:
5.0

Nothing to improve. Everything was perfect.

Charles Jankowski 
Rating:
5.0

The only problem I had is location services could not find my location when I tried to drop off after hours. Fortunately when I called in the lady that helped me check in was awesome.

Daniel Sedlacek 
Rating:
5.0

Excellent customer service. Went above and beyond expectations.

Charles Loehr 
Rating:
4.0

Customer did not leave a comment.

DAVID WAGNER 
Rating:
5.0

Customer did not leave a comment.

Anthony Fischesser 
Rating:
2.0

They just didn't meet us so we had to call and make sure we were doing it right and then wait for the receipt to come through in the late afternoon but for the convenience of dropping off in Custer it was not a big deal.

Sarah Christiansen 
Rating:
5.0

Customer did not leave a comment.

Steve Cook 
Rating:
5.0

Let's them know that the chosen location for pickup is not final until that text you receive while driving to your pickup destination.

Gregory Giese 
Rating:
5.0

Easy drop off. Easy to get in & out of parking lot.

Thomas Neiheisel 
Rating:
5.0

Customer did not leave a comment.

Kim Bittle 
Rating:
3.0

Better signage for drop off location. Driveway entry is not well marked and is easy to enter into the wrong driveway as I did. LaMonte quickly corrected a drop off receipt error. No issues with the operation of the rental truck or return. Truck was returned much cleaner condition than when I picked it up in Aberdeen, WA.

Ronald Gleiter 
Rating:
5.0

The owner of the company was very helpful.

LARRY KOPSA 
Rating:
2.0

See the comments above.

Stuart Collins 
Rating:
1.0

Customer did not leave a comment.

Al Meister 
Rating:
4.0

Customer did not leave a comment.

Michael Loehrer 
Rating:
3.0

I would like a copy of my rental cost please.

Dave DEJIACOMO 
Rating:
5.0

Customer did not leave a comment.

Michael Clinch 
Rating:
3.0

Make sure that mechanical issues are fixed before renting out a van! Exhaust rattle that became mind-numbing after 600 miles...

Dana Rai 
Rating:
1.0

Lamonte was not at the shop on time and when he arrived he stated “ he doesn’t give a shit”. I felt very much unwelcomed and under appreciated.

Caleb Leibel 
Rating:
4.0

Customer did not leave a comment.

Steven Kobylk 
Rating:
5.0

Great people to deal with on both ends!

Patrick Hickok 
Rating:
3.0

Customer did not leave a comment.

Larry Sauvageau 
Rating:
3.0

Customer did not leave a comment.

Michael Loehrer 
Rating:
5.0

Customer did not leave a comment.

CHARLES LARSON 
Rating:
3.0

Customer did not leave a comment.

Wilhelm Bowers 
Rating:
5.0

Great Job Lamonte - Happy to know this contact and location in my new home town - Thank you! From your neighbor up the street.

STANLEY BOYLAN JR 
Rating:
5.0

Thank you

Perry Schuetz 
Rating:
5.0

Customer did not leave a comment.

dan sedlacek 
Rating:
5.0

Called for help and they got right with me. Very polite

Jack WIEDERHOLT 
Rating:
5.0

Customer did not leave a comment.

Nigel Cleveland 
Rating:
5.0

Customer did not leave a comment.

paul edward 
Rating:
5.0

Everything went very well.

JANE ZUNDEL 
Rating:
5.0

Customer did not leave a comment.

Melissa OBrien 
Rating:
3.0

Dropped truck off during non-business hours

Andrew Berendts 
No reviews have been submitted for this location.

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