Employee was extremely helpful with explaining what to do before and after driving the truck and was very friendly.
Sandra R
Customer Reviews for LaBarre Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome people !
Virgina TNo recommendations. Everything was great for me.
ernie aDid have complaint about first person (I did not get the mans name) we talked with and made the reservation with. But everything was corrected and taken care of by a dispatch rep named Aubree.. She was very helpful and corrected the problem. Also when we went to pick up the truck Jolene was very nice and helpful. Other than the first person we worked with everything went fine.
james gCustomer service was WONDERFUL... friendly and helpful!
Fredi BI wish this location had hours on Sundays. Had to park the trailer ourselves. It was fairly easy because there was room but would have prefered a person there to assist and checkout.
Sheryl LHave rented from this location before, they are very friendly and helpful. would recommend
Gregory PAll good. A Dolly should be available for each truck free of charge. Thank you 😊
Anna NThe staffer was friendly and understanding with my late return ( my father died in the middle of all this). He made the process very easy.
Kellie SReturn my calls and not overcharge.
Alfonso AI was not informed that my original pickup location was out business and stock. This severely impacted my departure time and I had to rent a trailer that cost 2x as much. The Woodland Park location was very helpful.
Joanne TShop was closed when it was supposed to be open. Took 90 minutes to get keys using phone app. I was over an hour late meeting the eight people waiting on the truck. Very exasperating and disappointing.
Robert BJolene was awesome! Easy and fast check out and check in, no issues. I would definitely rent from her again with no hesitation.
Dave N2nd experience working with Jolene...fantastic.
Greg HThe manager on duty, Julia was awesome. We ended up not being to use the trailer we originally requested and had to swap it out for a larger one. She did it super fast and was very pleasant about it. Then she helped me quickly unhook one and attach the other. We will be coming back here for all our Uhaul needs.
DANIEL VI would NOT recommend U haul
Debbie PThe trailer did what it’s supposed to but the woman I spoke to in the office, and the man I spoke to on the phone were very helpful, knowledgeable, and just plain ‘ole ‘nice’. Thank you Woodland Park Uhaul. You are great and I’ll be back for sure
Ray RWonderful helpers, especially the young lady that checked us out...there were internet issues, but she jumped over obstacles to get us going in a timely manner. A+
Carmen TThe people were very nice.
Mary OJeff did an absolutely superb job helping us with our drop off of our Auto transport and our van. We could not have done it without Jeff's help. I'm so glad he was there to help us.
Steve LGreat customer service! Very friendly and courteous.
ernie aExperience was great, very smooth check in and return, very great vehicle, customer service in the office was very pleasant and efficient. Great job!!
Mike RBoth Jolene and Jeff have great professional relationships. They help with anything I needed
Lori WGreat! Easy to understand and clean.
JaiLynn CGreat, convenient location!
Jeff PCompliments to Jeff and manager Jolen. Easy process in and out. Highly recommend.
thomas pVery helpful with the whole process and great customer service.
Blaine KThe trailer was not able to fit our side by side 4x4 after being assured that it had been used to haul side by side 4x4’s before. Misinformation and a waste of time.
Gary CYou guys suck
mark bAfter hrs
Richard TThe location was closed when we dropped off the truck. It was a very convenient location and the drop box was easy to find
Jan CThe manager was very courteous and kind. My move was easy. Thank you
Anne BGreat service!!
Robbie CStaff member was very helpful and accommodating
Ronald SExcellent customer service!
Christopher MGreat staff, usually have the equipment I need, no issues.
Dennis GAgain, smooth and simple. Thank you
Donald ANo improvements, made it very easy to drop off and go.
Brent KRental was quick and easy
Patrick HVery nice people
mark sEverything was great..
CLAYTON CEverything done in excellence!
Jeff TProvide better hours of operation and friendly staff.
Bobbi EYour customer service was great, but you could tell the government to stop taking a chunk, ha-ha. Overall service was excellent!!
John CNothing. And, Jolene was extremely helpful. Excellent customer service!
Michael CJolene is the reason we rent moving trucks from UHaul. She does an amazing job of helping make truck rental go smoothly. She is the reason we will return to the Woodland Park UHaul befor going to Home Depot to rent a Penske truck. We recommend you pay the lady her value, We will go somewhere else if she isn't there.
BRAD BJolene at pick up and Jeff at return both were pleasant and easy to do business with. Probably the easiest rental I ever had. Truck worked great too!
Vern KGreat job! I just showed up out of the blue and they took care of me!
Steve WGreat experience
RUSS TSuper friendly and helpful.
Harold PJolene was incredibly nice and made everything go very smoothly! Thank you!
Megan SVery nice and very professional folks that took good care of my uhaul truck needs. Very friendly and very knowledgeable. Thank You… Dave Mobley www.davemobley.com
David MVery nice & helpful lady that worked with us to reserve our U-Haul. Store was clean and well stocked. Telephone system needs to be updated to reflect when no one will actually be at the store during “normal business hours”. Sign on door when no one is there during “normal business hours” needs to reflect the time they will return.
Laverne DPerfect. Went above and beyond.
Bart MYour representative was very helpful and knowledgeable. She had a wonderful personality and very pleasant to work with.
Carol FYour online service isn't reliable. I tried to rent from my local area it kept giving me other locations. Finally appeared that I got area I wanted, only to find out It wasn't. Charging me $ 18 for two gallons of gas and $30 to have someone drive the truck across the street to put in the gas in. What a rip off.
Sandra GKeep regular hours where possible.
David M