Customer Reviews for Vintage Transport Inc
(U-Haul Neighborhood Dealer)

932 reviews

161 Fair Ln   Placerville, CA 95667

(530) 621-3861

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(530) 621-3861

161 Fair Ln
Placerville, CA 95667

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Grateful for the proximity of Hwy 50, but felt shady and lots of staff standing around or working on personal projects. Would not want to rent a trailer from this location based upon the overall atmosphere of the place.

Dave G. 
Rating:
3.0

Customer did not leave a comment.

Joanne D. 
Rating:
5.0

Customer did not leave a comment.

Glenn T. 
Rating:
5.0

Nothing great and quick in and out. Thanks

JOse M. 
Rating:
5.0

Staff is always friendly and helpful. Trucks are clean and ready to go. Best UHaul location!!!

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Joni Q. 
Rating:
5.0

Thank you! You made my move so easy.:)

JANE R. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
5.0

Excellent attitude and very helpful staff.

BIll S. 
Rating:
2.0

Truck battery wouldn't stay charged had to jump start it twice and roadside assistance was a joke

Walter M. 
Rating:
4.0

Customer did not leave a comment.

Gordon H. 
Rating:
5.0

Your app is very hard to use and bounced me out on check out. This need a lot of improvement!

Tim J. 
Rating:
5.0

I will be using them again.

Michael N. 
Rating:
3.0

Friendly workers, but the lot had a lot of mud and potholes full of water. Not a lot of room to navigate either.

Justin A. 
Rating:
5.0

Customer did not leave a comment.

Alicia M. 
Rating:
5.0

Very helpful Uhaul desk and staff. The woman at the desk was pleasant and helpful. Have rented from that location before and had a positive experience.

Rick S. 
Rating:
4.0

Ash was sweet, fun, and professional

Michael A. 
Rating:
5.0

When I rented the truck it only had 1/4 of a tank of gas. Ridiculous! That left me worrying about getting gas before going anywhere with the truck! I was told to bring the truck back with the same 1/4 tank when finished! Please rent the truck with a full tank so that a person can do their job and bring the truck back with a full tank ready for the next person.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Jesus A. 
Rating:
5.0

Nothing. Be true and real and vintage and aka old school and you shine like the sun in the sky. You all rock! The best service you can imagine! I am greatful and thankful they treated me like a queen!

Shellie K. 
Rating:
5.0

Customer did not leave a comment.

Brendan G. 
Rating:
5.0

Customer did not leave a comment.

Clinton B. 
Rating:
5.0

Customer did not leave a comment.

Lucy A. 
Rating:
4.0

Customer did not leave a comment.

Katlyn V. 
Rating:
5.0

Great service.. people are great! No issues...

Darin M. 
Rating:
4.0

Great place to rent trucks and trailers. Friendly staff, very helpful.

Scott H. 
Rating:
5.0

Nice folks and ease of renting, picking up and dropping off.

Hali B. 
Rating:
4.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Debbie S. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
3.0

Customer did not leave a comment.

Billy M. 
Rating:
5.0

The truck could have been a little cleaner. The windshield and cab was dirty the roof leaked over the granny flat. Key was worn so it caused problems unlocking the doors.

Cliff O. 
Rating:
5.0

Customer did not leave a comment.

Sheri C. 
Rating:
5.0

Very nice, helpful folks. Trailer worked great

thomas N. 
Rating:
3.0

Self drop

eduardo N. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
4.0

Check all trailer lights prior to release. Found the only working lights were the brake lights, couldn't be seen in the dark. Had multiple close calls from other drivers being unable to see the trailer at night.

Chris S. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Nothing to improve, because everything was spectacular. Great people and super easy to get checked in, hooked up, and on my way. Highly recommend!

John B. 
Rating:
5.0

Customer did not leave a comment.

Razvan A. 
Rating:
5.0

Customer did not leave a comment.

Rebecca S. 
Rating:
5.0

Customer did not leave a comment.

Jaalah P. 
Rating:
5.0

Brand new truck 2023 model 16000 miles on it I could have drive forever in this rig Coolest thing I've ever drove

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
5.0

Always a smooth easy check in and out when are next move happens we will use this location again thanks

Tracy M. 
Rating:
5.0

Customer did not leave a comment.

Garrett K. 
Rating:
5.0

Start to finish was amazing

Matt J. 
Rating:
4.0

Customer did not leave a comment.

Laith L. 
Rating:
5.0

My rental went off without any issues. Thank you, I will be using them again.

Ron P. 
Rating:
2.0

Ensure all safety items work properly prior to renting

ben J. 
Rating:
5.0

Very pleasant and easy. Thank You

Dianna H. 
Rating:
5.0

Just keep having Devin and Ana Marie. They are great.

randi K. 
Rating:
5.0

Even though U-Haul had me scheduled to do a drop off in a far away location, I returned the truck to the closest dealer and staff at the location I wasn't scheduled for, welcomed me with open arms and took it in and helped me with grade a service.

Roberta W. 
Rating:
5.0

Customer did not leave a comment.

Katy S. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Great crew at Line-X

MATTHEW G. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Chris A. 
Rating:
4.0

None. Customer service was excellent, friendly, well organized and responive to my needs and concerns!

paul P. 
Rating:
5.0

Easy checkout, accommodated a last minute rental change

Micah B. 
Rating:
5.0

Everyone was absolutely fantastic to deal with Great folks.. everyone from person on the phone to the two gentlemen that took care of me when I picked up and dropped off trailer

Dan T. 
Rating:
5.0

Very friendly and professional service. Thank you!

Maria P. 
Rating:
5.0

Customer did not leave a comment.

Onna A. 
Rating:
5.0

Customer did not leave a comment.

Ken M. 
Rating:
5.0

I got cut off of the U-Haul app during dropping off my U-Haul and didn't get the pictures in correctly.

RACHAEL R. 
Rating:
5.0

The counter people were excellent. Made me feel like a valued customer and the focus of their attention...

Mark O. 
Rating:
5.0

Good job

Michael V. 
Rating:
5.0

Customer did not leave a comment.

Jeffery S. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
4.0

Customer did not leave a comment.

Clinton B. 
Rating:
5.0

Customer did not leave a comment.

katherine C. 
Rating:
5.0

Easy to get to. Had to do self checkout. Space was left for us. Easy to go through app. Easy to drop off keys.

Kristine T. 
Rating:
5.0

Easy to get to. Had to do self checkout. Space was left for us. Easy to go through app. Easy to drop off keys.

david T. 
Rating:
5.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

Thank you so much!

Daniel A. 
Rating:
5.0

Very fast, friendly, like I was returning truck to my friend and not to a huge company.

Vasily T. 
Rating:
4.0

Customer did not leave a comment.

Janet J. 
Rating:
5.0

Customer did not leave a comment.

Rosemary M. 
Rating:
5.0

Good, helpful service, thanks.

Brian W. 
Rating:
5.0

Always great service! We have rented from them multiple times.

MICHELLE R. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Lynn is perfect! Her customer service is amazing

CHARLA W. 
Rating:
5.0

Customer did not leave a comment.

Randi K. 
Rating:
4.0

Above average Uhaul

SETH B. 
Rating:
5.0

Mostly clean just a lot of bugs on the outside and some dirt from the road. Also the photos that I reviewed when I picked up the truck were completely inaccurate. This discrepancy caused me to be concerned with whether or not I would be charged for something I didn't cause. Don't know when the pics were taken but it wasn't from when the last renter dropped the truck off. The location was perfect, very easy to drive the truck in and out and super convenient. Instructions were clear. Key boxes very easy to find. Was able to park my car and leave it there for the few hours I rented the truck. Safe place located right off the highway. Great experience overall!

Amanda L. 
Rating:
5.0

Customer did not leave a comment.

Damian B. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

mark L. 
Rating:
4.0

Customer did not leave a comment.

Candi P. 
Rating:
5.0

The gentleman helping us was great to work with.

Donald W. 
Rating:
5.0

You were great

Ed W. 
Rating:
4.0

This UHaul is a busy place (sometimes) so advisable to schedule pickups for off-hours. Great staff: Noah and Devin. Thanks! Jack

JACK D. 
Rating:
4.0

I found that my experience with staff and there overall friendliness , professionalism to be a very nice experience. The equipment was well maintained . I greatly appreciate all that assisted me in completing my task at hand. Thank you U-haul staff. It was a pleasure doing business with you.

donald J. 
Rating:
5.0

Amazing

miguel M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

david J. 
Rating:
5.0

I dropped off a 6x12 trailer during after-hours, which is not a problem usually. I had a little trouble because I am not strong enough to lift the tongue off the trailer hitch, so I had to take out my auto jack and find a few scrap pieces of wood. I hadn't noticed that the trailer did not have a built-in jack! No worries, it was only a few minutes extra time. Thanks for great service!

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Kasandra R. 
Rating:
5.0

Thank you Uhaul I'm Placerville on Fair Lane for making my move a pleasant one!

Suzanne H. 
Rating:
5.0

Fast and courteous.

Sheila C. 
No reviews have been submitted for this location.

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