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Brian N
Customer Reviews for LG Auto Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off location was closed when we got there. The deposit container for the paperwork was around the corner from the office in some area of bushes. We did not meet any of the personnel, nor did we enter the premises.
Anne CVery friendly. Very helpful.
Judie MMore pickups at this location
Mike MI rented 10 ft box truck, run 26 miles on highway, was charged 8.2 gallon gas. Horrible! The rental is Not only for the truck, but also charge $1.59 per mile . Unaffordable!
Michael Wthis business is exactly the type of friendly, honorable, local business that i like to support. i look forward to my next interaction with LG Auto.
lisa wDon't charge peoples credit card 400 dollars after they already paid 200 to rent the truck and brought it back clean same amount of gas in it
David CThe Uhaul app wasn't working so I had to call for help for checking it out and back in. Customer service was very helpful but definitely easier in person rentals.
Louise HRetain young man who helped me, give him a raise and praise. I cannot remember his name, unfortunately.
James MNone of the employees wear masks for Covid19!! Very Unprofessional and lazy lady receptionist didnt even offer to do walkthrough before or after rental she assumed We were using the Online/App check in/out! I wanted to be sure I got charged accordingly and didnt get overcharged or blamed for existing damages/issues! This place is very Ghetto and Unprofessional. Terrible Customer Service!
Paul TThe unit I rented was not clean upon pickup, and smelled of cigarettes, which the attendant confirmed when I returned he. There were also random bits of trash, both in the bed, as well as the cab. When I returned the unit, I was told that I would be charged a cleaning fee of $25 due to the dirt on the floor of the driver side, even though the unit was not cleaned when I picked it up. I am extremely dissatisfied with the service I recieved, as well as the lack of your online check out process, that was not working when I picked up the unit.
LOUIS CThe person that helped me check out was polite and very helpful. Thank you!
Tracy CHad to move my trailer and the truck I rented did it well.
GREGORY RThe check in process was pretty upsetting took almost a whole hour to get the truck and on a time schedule that was frustrating
Rebekah HThese people are on the ball and know their stuff! You should be proud to have them represent you.
MARVIN RThey were awesome, stayed late so we could pick up the truck!! Very nice folks!!
SCOTT C