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Bradley S
Customer Reviews for LCR Automotive & Diesel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kyra was absolutely wonderful and a sweet lady to work with. Highly recommend
Alethea MNothing
Timothy SGreat guys who made renting easy. will rent from this location again.
Robert NThe gentleman who helped me apologized profusely when he noticed I requested a dolly online. He immediately reran the order and refunded me the price of the dolly.
Lynda CThey need to learn to do the rental rights cause when u tell them u need it for two days they mark it down for a day and half not for two days
Vincent LThe trailer was too small to carry the vehicle after confirmation of its size and make. Also had to call road assistance for bad tire on trailer
KATHY PVery helpful and courteous
MARILYN FHave the truck ready. There was a trailer still hooked up to the truck.
Michelle SAC stopped after 15 min.!! When we arrived at our destination an HOUR later, it was stifling!! My partner fortunately is a mechanic. He checked the fuses and relays. He decided to use a different relay switch and it solved the problem. If he hadn't been able to fix it, we would have insisted on a significant discount! Outside temp, was high 90's!!
Suzanne Hcustomer service rep was more concerned with getting finished so he could go handle his own life. He acted like it was inconvenient for him to be there. Then he told me it was $100.00 deposit for trailer and only put $75.00 on receipt. yet he took $100.00 in cash from me for the deposit. I did not look because i figured he was a uhaul rep I could trust him. When I called to complain rep was not there and the guy, I spoke to said he would have to call AFM because he didn't see how he could refund the rest of my money.
Karen AThe furniture pads I ordered and paid for were not on the truck so I had to get them from another location the next day before the movers got there. Very inconvenient.
David PCustomer service was top notch. Would absolutely recommend their services.
Phil LThe customer service was amazing!! Chris was GREAT!
Cynthia MVery nice and helpful staff/owner. Completely different from my past experiences at the Philadelphia,TN. drop off site which was terrible. This time I was pleasantly surprised.
GLEN OI was not able to find the location on Google maps and the original address brought me to another location. The Google maps need to be updated and Signage needs to be around or on the building.
Daniel BTruck was filthy and smelled, I spent the first couple hours of the rental cleaning it. Beer cans and food garbage in the cab, unknown liquid in the drink holders - red dirt, parts and debris in van box.
Greg W