Customer Reviews for La Bota de Oro Y Variedades
(U-Haul Neighborhood Dealer)

20 comentarios

650 Port Chicago Hwy   Bay Point, CA 94565

(925) 232-0279

Horario

  • Mon–Sat
    11 a. m. - 6:30 p. m.
  • Domingo
    11 a. m. - 4:30 p. m.
Horario especial
  • 12/24/2022 - 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(925) 232-0279

650 Port Chicago Hwy
Bay Point, CA 94565

Servicios en esta ubicación:

Horario

  • Mon–Sat
    11 a. m. - 6:30 p. m.
  • Domingo
    11 a. m. - 4:30 p. m.
Horario especial
  • 12/24/2022 - 12/25/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Dionicia R. 
Clasificación:
1.0

First of all, training on personnel. It took us 30 min to get the keys because they didn't know where the keys were. They were blaming on previous customer but they supposed to provide detail instructions on where to drop off the keys after hours. Then, they told me that I can drop off the vehicle tomorrow. When I asked if it would be an extra charge she couldn't answer but kept insisting if I wanted to return until next day. Overall service was gross and rude. I will never rent a truck from this location again.

Lizbeth V. 
Clasificación:
5.0

Very friendly and helpful

Nanci B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monee suezette B. 
Clasificación:
3.0

El cliente no dejó un comentario.

monica jeannette E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Veronica Araceli L. 
Clasificación:
1.0

Learn how to use your own systems and don't make me wait 35 minutes for my rental when it should have been all on the app.

Jonathon C. 
Clasificación:
4.0

N/a

Francisco B. 
Clasificación:
4.0

No credit for extra gas put in the tank as it was impossible to estimate gallons used before attempting to replace the amount used.

Mahir A. 
Clasificación:
5.0

El cliente no dejó un comentario.

longhua Z. 
Clasificación:
3.0

I was very disappointed! I ordered a 10' truck. I have verification on my email. When I went to pick up the truck, the store had a van on their computer. Instead of getting the 10' truck I got made and did not have the time to spend on waiting to figure out why their system said van and my confirmation said 10' truck. So instead of making one trip I had to make 3!!!! I only used the van 2hrs. It was a local move. I feel I should be compensated for my mileage for the van and gas!!! Please contact me!

PATRICIA Louise S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

It was a excellent service y courtesy people and the vehicle is well maintained thanks for you service.

Rafael D. 
Clasificación:
3.0

Had mobile return but location is not equipped for mobile return. Owner did say drop off key box will be added soon.

ANUJ S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSHIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Naomi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie G. 
Clasificación:
4.0

Truck interior and doors to truck could be wiped down with disinfectant. Also the alignment of the front right wheel is off. We had to have the tire replaced.

Mateo Efrain M. 
Clasificación:
4.0

Awesome customer service and very accommodating!

Margaret Elaine P. 
Clasificación:
3.0

The location was difficult to find as there isn't anything that stated it's in a retail store located in a strip mall (a shoe/clothing store not a Uhaul place). This store just started leasing U-Hauls and so the employee wasn't familiar with the system however he was very nice so it was easy to be patient while he got assistance using the system. The vehicle was new so it was clean.

KENNETH H. 
No se han enviado comentarios para esta ubicación.

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