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Customer Reviews for KZ Properties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly woman took care of my needs. When I asked about how early I could get the truck, she mentioned that shop opens at 9am but she could get everything done at home so if I wanted it earlier I could have it. That' good customer service.
katherine kBest place to rent locally. I was impressed.
Joseph FVery friendly and made the transaction super easy!
Broadway BVery friendly and helpful
Gary LKZ Properties owner/employees were responsive to phone calls, helped me decide appropriate size equipment, priced one-way or two-way return. Pickup and drop off were quick and efficient. We would use this Uhaul facility again.
Molly CEverything worked out great for us.
Brian FThe after hours drop off process is really lengthy.
kyle dNothing. They were excellent I was in a bind and they really helped me.
Rodney CEverything was great
Allen BEverything went smoothly
Gary BMandy was very helpful and explained why a cargo van was provided instead of the pick-up truck, and that there would be no upcharge :<)
DAVID OEasy process to rent the truck.
Kevin DCan't think of anything in need of improvement. We always rent Uhauls from this location because they always have what we need, and the staff is friendly and helpful.
Daniel DIt's the only place I will go to rent a uhaul a truck or any other transport issues I have and I tell everyone I know to go there also
SONDRA DI told him about the bad U-Haul experience. He took the U-Haul out for a test drive. And was looking underneath the front end of the U-Haul when we drove off.
JAMES HPicked up truck with 1/16th of a taken of fuel. The truck had a horrible misfire and I couldn’t get a hold of anyone.
Steve EThe cab and storage of the uhaul needed some extra cleaning. No furniture pads included. Rain leaked through the uhaul and soaked many of my boxes, ruining some of the contents. I do not recommend Uhaul. The person at the pickup/drop-off location was helpful with information.
Alex KWendy is very professional and a joy to work with.
THOMAS BI recommend you to everyone I know and put your business cards out the office
SONDRA DEasy pick up and return. Representatives very helpful and friendly.
Daniel DGreat service
Mark FWonderful. Thank you for your help. You are fantastic!
Michele CThey were very helpful getting the trailer connected and helping with an electrical question.
jacobus vVery nice personal service.
Kimberly NWendy was a wonderful help, even after I had to delay my pickup!
Kevin CKZ Properties was the best. They made phone calls to locate a trailer for us. So helpful and if we ever need a U-Haul we will go back to them.
Judy FNo issues with our trailer rental- they went above and beyond to make sure the tires were good for our trip.
TaraorMichael TKeep up the good work.
Don GThey went above and beyond to accomodate us when our RV burned up in the area. They came out after hours to get us set up with a trailer to get what remained of our items home.
Mark KEverything was great. People were nice to deal with.
Joseph DWendy is always very accommodating and helpful! Thanks!
THOMAS BThank you! It was exactly what we needed for the move
JULIE LOnly complaint was that the radio in the truck didn’t work
Zachary SService was extraordinary. Wendy had a can do attitude and made the entire experience seamless! Well done!
Robert SI do not understand how I was charged $120 for $25/day (24 hours) and only used it for about 12 hours and had about half of a tank when I brought it back.
Reed PThe KZ Properties always makes it happen when we need a u-Haul! Very professional and very efficient!
Patricia HWent 10 miles out of my way through your reschedule only to find no trailer at the new location then another 42 miles to the next one and 38 miles back to where I started. Get your inventory right.
WILLIAM SThe inside of the trailer had a greasy substance on it that got on some of our stuff but not a huge deal. Didn’t expect it to be spotless.
Drew KThe Team at KZ Properties Group are a pleasure to work with.
THOMAS BThis particular U-Haul place is so great to work with. Doesn't matter when we need a truck, you can reach them and they make it happen! We will be using them in the future.
PATRICIA HKZ is awesome! I've picked up and dropped off my u-haul rentals here several times and they are always very professional and the equipment is always clean and has been inspected. Top notch!
Jennifer MGreat service. Friendly people. Very clean truck.
Wendy KGreat service at this location
DAVID C