Customer Reviews for Kwikway
(Distribuidor de U-Haul del vecindario)

24 comentarios

13 Serpentine St   Copper Cliff, ON P0M1N0

(705) 523-4499

Horarios de la ubicación

  • Lun. - vie.: 6:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 9 p. m.
  • Dom.: 9 a. m. - 9 p. m.

Servicios en esta ubicación:

Contáctanos

(705) 523-4499

13 Serpentine St
Copper Cliff, ON P0M1N0

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 6:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 9 p. m.
  • Dom.: 9 a. m. - 9 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BLAIR F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIAN R. 
Clasificación:
1.0

El cliente no dejó un comentario.

JUDITH M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
3.0

My problems are with U-Haul in general not the place that I picked up or that I dropped off I was unhappy that I had to pay money for gas for picking up a U-Haul 45 minutes away from my house when there was a U-Haul right around the corner but you put that on me.

ERICLESLIE P. 
Clasificación:
3.0

After 3 phone calls and being given the runaround I was disappointed with customer service. I was trying to arrange a different drop off location but not one agent was able to assist with my request and phone calls were disconnected

Roch C. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICKDUNCAN D. 
Clasificación:
1.0

Worst rental experience ever. 1. Reserved a 6x12 trailer a month in advance. 2. Went to check in 2 seeks prior to my picking it up, was informed they could not find me in the system and recreated a rental after I showed them my paperwork. 3. Went back to check in, 2 days prior to pick-up to confirm as I had doubts. And sure enough was informed there was not going to be a trailer for me at this location. Also U-Haul allowed my reserved trailer to be kept in Ottawa for 3 additional days. 4. I could hardly understand the employees, finally the owner of the facility showed up and heard me out. This location is only minutes from my residence, so it was perfect. So I made some calls to U-Haul that evening. 5. Called and waited on hold for an hour then talked to an obvious call centre rep and was informed to call a different department. Waited on hold for another hour then the person eventually told me that there was a trailer at the location and I could pick it up in the morning. 6. The next morning I get a call that the trailer was not there and that I had to drive 30km to Coppercliff, the other side of Sudbury and pick one up if I wanted to. I promptly told them that I am being dumped on in every area of the rental and the best compensation for all the BS I had to go through is a $20 reduction on the rental bill. 7. I was thrown away when I got to the rental "quickymart" in Coppercliff that the over-the-counter person was not wearing a mask and was filling out yet another agreement of which I was totally blown away that he was looking at my drivers license that I sent in on line and HE PROCESS THE AMOUNT ON VISA card that he had my information I had entered in my on-line booking. Unbelievable, so much for confidentiality. More BS. 8. Finally went out to look at the trailer I was assigned and it was parked on a grade sloping forward and when I opened the back it was not clean, so I looked at the other one across from it the plate said Texas on it, I took that one because it was much cleaner and not on a grade. 9. Went back in :quickymart" and counter person had a mask on now after seeing my due diligence in that regard, told him I wanted the trailer from Texas plate and he said OK, your all good to go. I had to go out and load the 6x12 trailer myself and hook it up with no supervision of assistance. UNBELIEVABLE.

JEAN-MARC G. 
Clasificación:
1.0

no understanding of how to finish paper work. or understanding of a hill and gravity

Ashley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLASB L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
3.0

This location isn't suitable because the renter has to constantly wait for a customer to get processed making the wait extremely long. Uhaul rentals should be concentrating solely on their client.

KENNETHS D. 
Clasificación:
3.0

El cliente no dejó un comentario.

GREGORY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIA L. 
Clasificación:
1.0

The guy said he couldn't drive a truck that big no room to park was charged by local dealer for mileage that uhaul said they would credit. Worst experience ever

THOMAS I. 
Clasificación:
3.0

No help for hookup

ROBERTG H. 
Clasificación:
4.0

There was some confusion with the U-Haul check in as the price was much higher than quoted. A call to U-Haul got that corrected . Thanks !

MICHAEL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Evan B. 
Clasificación:
5.0

The person there was very helpful and nice but we are not happy with our global experience with uhaul. We reserved a truck a week earlier by the internet site, as we had tried by phone and waiting time was ridiculous. We were supposed to have our rental at a location nearest from our home. When we arrived there no truck for us. We were sent to another location but nobody there. Finally, we were sent to a third location were we can get what we needed and the girl was really helpful. We received a small 50$ credit for all this mess and 2 hours late...

LYNNGABRIELLE A. 
Clasificación:
1.0

Had to repair wiring to get lights to work

Donald B. 
Clasificación:
1.0

trucks should be full of gas at the pick up and customer should bring it back full. Did not have a good experience with this location at all.

Roch R. 
Clasificación:
1.0

See file or call me 7055610662 I was given a truck without it being dispatch and after 6 hours of using it got threatened by kwikway owner that he would cancel my reservation. Plus did not get all the other stufff I ordered and had paid for. Plus a lot more. Not happy at all.

Daniel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jared S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Arizona P. 
No se han enviado comentarios para esta ubicación.

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