Comentarios de los clientes para Kwik Stop

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Kwik Stop

Clasificación general:

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kristina V.
Clasificación:

Horrible service. Took 50 minutes to get a car. Even with online reservation where I put even driving license. He's been to busy serving his register and selling lottery tickets and kept ignoring U-Haul service. I've been trying to get his attention but been ignored. That store should not have U-Haul service. It looks bad on U-Haul!!!

Jonathan P.
Clasificación:

El cliente no dejó un comentario.

Kristin H.
Clasificación:

Horrible, horrible, horrible. Attendant couldn't communicate clearly, kept asking us for the “phone number for mr. George” then finally handed over the key when U-Haul called her. THEN. There was a homeless man living in the back of the truck that we had to evict. Wish I was joking... Regarding drop-off, the site I selected online was “not available” so my options were to drive an hour back to the place I picked it up or pay an additional $50 to drop it off locally. Unbelievable.

Tamekia R.
Clasificación:

El cliente no dejó un comentario.

Marni C.
Clasificación:

El cliente no dejó un comentario.

Jeff S.
Clasificación:

Pick up was a pain in the ass. The guys running the store had no idea what they where doing. It took me over an hour just to get the keys.

rudy G.
Clasificación:

El cliente no dejó un comentario.

Catilia E.
Clasificación:

El cliente no dejó un comentario.

Donica A.
Clasificación:

Head light was out

Ashley L.
Clasificación:

El cliente no dejó un comentario.

Jason L.
Clasificación:

The truck was rented to us without the equipment reserved and the agent over there did not know how to help us with the situation, I now have the be refund those equipment that we do not have...

Michal K.
Clasificación:

El cliente no dejó un comentario.

DOUG S.
Clasificación:

Had trouble getting the key from the agent after I was fully checked in from the mobile app. I had to get on the phone with the regional manager and a rep from uhaul corporate. The process took about 30 minutes when al I was supposed to do was pick up the key and go.

Jose O.
Clasificación:

Every single thing a out this experience was terrible. We will never use Uhual again

KAREN R.
Clasificación:

The clerk was extremely friendly and helpful.

Mark S.
Clasificación:

As horrendous as my experience was getting the U-Haul, it was even worse dropping it off. This was a Kwik Stop gas station in a sketchy part of town, where I probably should have had on some kind of kevlar, and the dude working the counter didn't even know they used U-Hauls. He wouldn't let me return it because the owner wasn't there, so I just left the damn thing there. He wouldn't accept the keys so I had to drive back the next day just to give him the keys. I can't even make this shit up. It was utterly rediculous.

CHARLIE S.
Clasificación:

the store clerk did not know how to use the computer i was at the store for two hours ..

Raul C.
Clasificación:

Well where to begin!!! First the place where we rented the trailer couldn't help me remove a ball off of a hitch that was purchased from there for $30. Second it took her 45 min to write up the paperwork. On the return my 7month pregnant wife went to the “Kwik Stop” to return the trailer and the Condescending asshole (excuse my language) that works there trated her like crap and would not help her remove the trailer of the truck! She calls me in tears after he simply said he was not helping her and for her to figure it out! So she had to wait for a CUSTOMER To help her remove it. It's taking a lot for me to not drive Over there and see if he would talk like that to me! I am sorry but i will never u haul again and will tell everyone I know not to use you.

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