Customer Reviews for Kwick Stop Auto
(U-Haul Neighborhood Dealer)

413 reviews

809 S Ann Blvd   Harker Heights, TX 76548

(254) 781-0857

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(254) 781-0857

809 S Ann Blvd
Harker Heights, TX 76548

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I have used Uhaul in different areas, and this was the best uhaul I had ever been too. He had great customer service and gets you in and out so fast. I will always use him when I am in this city.

NINA C 
Rating:
5.0

Customer did not leave a comment.

Giovanni D 
Rating:
5.0

The gentleman that assisted me when I arrived to pick up my rental of the motorcycle trailer was very efficient and was helpful and did not waste my time. I greatly appreciated his customer service and help. He was polite and straight to the point which I completely appreciate. Thank you to the man at this location he gets the best rating possible from me.

Tamara C 
Rating:
5.0

The operator here was very helpful and patient with my being tardy on the pick up of the equipment

GEORGE M 
Rating:
3.0

The plastic fender on the trailer broke after going over a big pot hole on the highway and I had to hold it together with zip ties. The issue really wasn't with the location but plastic probably isn't the best material to be used

Donald J 
Rating:
5.0

Very professional and very polite

Linda P 
Rating:
5.0

Customer did not leave a comment.

DENZEL G 
Rating:
5.0

Customer did not leave a comment.

mike n 
Rating:
5.0

Great service and the equipment is well maintained. I will come back again.

SHIRLEY C 
Rating:
5.0

Customer did not leave a comment.

Lisa R 
Rating:
5.0

Always helpful

John H 
Rating:
5.0

Harold was very nice and I was so impressed with the truck, it was very easy to drive and the ac was so cold. Definitely will use this place again.

Lila C 
Rating:
5.0

Awesome location. Quick and easy.

Ruthy W 
Rating:
5.0

Customer did not leave a comment.

Monique R 
Rating:
5.0

Customer did not leave a comment.

DENZEL G 
Rating:
5.0

Customer did not leave a comment.

Jacob M 
Rating:
5.0

Service was friendly and kind excellent service

CARLA R 
Rating:
5.0

Customer did not leave a comment.

Cody F 
Rating:
4.0

Customer did not leave a comment.

Monica C 
Rating:
5.0

Customer did not leave a comment.

Ernest B 
Rating:
5.0

Customer did not leave a comment.

Tony B 
Rating:
3.0

Customer did not leave a comment.

Gilbert W 
Rating:
5.0

Customer did not leave a comment.

DENZEL G 
Rating:
5.0

The gentleman we worked with kindly loaned us a lock for the back of the trailer, advised us on the type of lock we needed to keep the trailer attached to the vehicle, and when we were a little concerned about the sounds of the unloaded trailer on a slightly rusty ball had us drive around in front of him to ensure it was normal.

Lacey S 
Rating:
5.0

Best U-Haul representative around. I won’t go to anyone else. Needed to downsize my original reservation and within minutes of messaging him, he called me and switched my reservation. Thank you!

Michael M 
Rating:
5.0

Customer did not leave a comment.

Faisal A 
Rating:
5.0

Harol was friendly and very helpful with the 28' box rental. I enjoyed our conversation and the professional help he offered. Will definitely rent from Harol again. Michael Castro

Michael C 
Rating:
5.0

Customer did not leave a comment.

margaret f 
Rating:
5.0

I've rented from this location numerous times. The equipment is always clean and well maintained. Great service too!

Kenneth C 
Rating:
5.0

I've rented from this location several times and I've always had good service and the equipment is clean and in great shape.

Kenneth C 
Rating:
5.0

Customer did not leave a comment.

Brittany R 
Rating:
5.0

Absolutely recommend this drop off location. This gentleman runs a very top notch business. Very knowledgeable and listened to my concerns on the windshield wipers.

Patti S 
Rating:
5.0

Excellent service & final receipt was given in a timely manner

Roberto L 
Rating:
5.0

The uhaul had damage to the top right of the mothers attic that was damaged and was supposedly repaired, but lots of boxes in the uhaul got water damage because the roof leaked

GABRIEL O 
Rating:
5.0

I showed up at my reservation time and I was greeted and within a few minutes, I was on my way with the truck I had reserved.

Kenneth C 
Rating:
3.0

Only problem I have is I said muskogee, OK and he put Eufaula, OK. Cost me the deposit plus for extra miles.

GARY H 
Rating:
5.0

Customer did not leave a comment.

Nicole M 
Rating:
5.0

Customer did not leave a comment.

Jocelyn R 
Rating:
4.0

Nothing needs to change keep doing what you guys are doing

ROBERT L 
Rating:
5.0

Harold was great and very helpful

Herbert S 
Rating:
5.0

No one was there.. But I got there just after closing and knew right where to drop the trailer

Joshua B 
Rating:
5.0

Excellent and friendly service!

Ralph D 
Rating:
5.0

Customer did not leave a comment.

Jade T 
Rating:
5.0

nothing it is always a great experience and great customer service . very friendly and helpful

Jessamy H 
Rating:
5.0

Customer did not leave a comment.

micheal b 
Rating:
5.0

I can’t add into a perfect service I had experienced with y’all at U-Haul!!

Engar N 
Rating:
5.0

Harold is always very helpful and makes the experience great.

Ernest B 
Rating:
3.0

Customer did not leave a comment.

arnold c 
Rating:
5.0

With Mr Harold , He is very Patience, Professional, And Knowledgeable, in and out. Have a Blessed Day!

Barbara O 
Rating:
5.0

Always attentive and helpful!

Jose R 
Rating:
5.0

Customer did not leave a comment.

DENZEL G 
Rating:
4.0

Customer did not leave a comment.

JAMES S 
Rating:
4.0

Customer did not leave a comment.

Robert F 
Rating:
5.0

Customer did not leave a comment.

Evah C 
Rating:
5.0

Customer did not leave a comment.

Rayann H 
Rating:
5.0

Customer did not leave a comment.

DENZEL G 
Rating:
5.0

Customer did not leave a comment.

DENZEL G 
Rating:
5.0

The staff at UHAUL was very knowledgeable, helpful, and quick. The process of renting a Uhaul trailer was fast and easy.

Everell G 
Rating:
5.0

very friendly and helpful staff. i've rented a few times and never a problem with the trucks or pick up/drop off.

Jessamy H 
Rating:
5.0

Everything was great!! I was in and out, very welcoming environment and chit chat.

Andrea J 
Rating:
5.0

Customer service was great and was an easy process

Lakeysha S 
Rating:
5.0

Customer did not leave a comment.

Kossi A 
Rating:
5.0

Customer did not leave a comment.

Daniel J 
Rating:
1.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

Thessalonian C 
Rating:
5.0

Customer did not leave a comment.

Timothy W 
Rating:
1.0

The location smelled like cigarettes, was dirty and worn and just ew. The uhaul itself only had half a tank of gas so on top of paying by the mile we had to fill the tank ourselves, and more than once the uhaul stalled and wouldn't start. The steering wheel was crooked and the check engine light was on.

Alexander C 
Rating:
3.0

Truck I texted has a bad odor

Deloris H 
Rating:
5.0

Harold was a good Uhaul representative.

Chuck S 
Rating:
5.0

Friendly customer service.

Jose R 
Rating:
5.0

One of the easiest and most pleasant visits I ever had at UHAUL or any equipment rental company.

Douglas B 
Rating:
5.0

Customer did not leave a comment.

Rudolph T 
Rating:
5.0

Customer did not leave a comment.

Deborah K 
Rating:
5.0

Customer did not leave a comment.

Janice T 
Rating:
4.0

Harold is always friendly and helpful.

JIM B 
Rating:
5.0

Customer did not leave a comment.

DENZEL G 
Rating:
5.0

Customer did not leave a comment.

David J 
Rating:
5.0

Did an after hours drop off. Talked to the business owner the day of drop off, and it made the drop very convenient.

William A 
Rating:
3.0

It was ok not the greatest location kinda shady Guy was ok not the greatest organization

Sonya K 
Rating:
3.0

The truck should not have been rented out. It has too many issues that we're not safe to drive. Apparently no one test drives these vehicles before they are rented out. The truck jerked and sputtered. No get up and go. Hit the brakes and you're still going. The steering wheel pulls all the way to the left. I shouldn't have been charged the full amount to rent a safety hazard.

Xanderia M 
Rating:
5.0

Customer did not leave a comment.

Leslie R 
Rating:
5.0

Customer did not leave a comment.

Randy C 
Rating:
5.0

Customer did not leave a comment.

Sandra D 
Rating:
3.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
5.0

Customer did not leave a comment.

Henry P 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn F 
Rating:
5.0

Customer did not leave a comment.

shanay w 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
3.0

Customer did not leave a comment.

Miriam W 
Rating:
5.0

Keep it up, easy process

Oscar O 
Rating:
5.0

Harold was very knowledgeable and friendly. Thank you for assisting us.

Mason S 
Rating:
5.0

Customer did not leave a comment.

John F 
Rating:
5.0

Customer did not leave a comment.

Regina B 
Rating:
5.0

Equipment was ready and the process was very easy for pickup. Uhaul agent was professional, knowledgeable, and very helpful.

John F 
Rating:
5.0

Customer did not leave a comment.

Edrena P 
Rating:
5.0

Mr Earl was very kind

Billy M 
Rating:
5.0

N/A

JOSEPH O 
Rating:
5.0

Customer did not leave a comment.

Daniel A 
Rating:
5.0

Customer did not leave a comment.

Juliette M 
No reviews have been submitted for this location.

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