Comentarios del cliente para Kurrence Motor Cars

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Kurrence Motor Cars

Grado total:

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Aaron N. en

Grado:

It’s too small of a location to park the 26’ trucks. I had a hard time finding it then it was hard to maneuver. I have experience driving this size vehicle but a renter with less experience might not have been able to return to this location.

Ruby W. en

Grado:

Everything was Great!!

Pedro T. en

Grado:

I was overcharged over 200 miles = $200.00 when I called the phones just go to fax no one ever picks up. Staff at front desk excuses were I didnt check miles on truck it's what the cleaning people told me. Now i'm running around trying to get this corrected n uhaul service rep giving me run around. Horrible!!!

Cherese T. en

Grado:

I use Uhaul a few times every year. This location is not the most efficient location. First my truck rental was not available for after hours pick up as scheduled putting me a day behind on my schedule since we had to pick up the following day. However, the Uhaul field representative “Casey” was very responsive and gave us a credit for the severe delay. On pick up the next day, no apology from the vendor. Also the truck was pulled out to the street for us. Once we got it home we realized that the back of the truck was filled with junk from the previous use...clothes, trash, furniture. We called the location to report this, however the contact number listed online is a fax number. Rather than drive back to the location and get charged more miles, we chose to clean it ourselves and had to find a place to dispose of the trash and furniture, putting us even further behind in our move. Truck had dirty pair of socks in the cup holder of the cab as well. TOTALLY not cleaned by the vendor. Would not recommend this location, unless you just want extra hassle and headache!

Dr Frank R V. en

Grado:

The truck was clean, but the cargo area had stuff left by previous customer. At time to pay, I entered this info, and was told that I’d be charged extra for cleaning the truck. I protested this, since I WAS NOT the one responsible for this. I think it’s been adjusted, but I’ll be following up on this issue.

lashondra R. en

Grado:

Poor customer service

blanca L. en

Grado:

El cliente no dejó un comentario.

Lateisha L. en

Grado:

I was over charged and told to contact customer service. Still awaiting a call back or a credit to my amount. I will NEVER go to this location again. No one was there when I arrived and I had to wait on someone to arrive when I returned.

manuel C. en

Grado:

Nice guy. Helpful.