Customer Reviews for Kosse Tire Shop
(U-Haul Neighborhood Dealer)

26 comentarios

506 W Washington   Kosse, TX 76653

(254) 375-6001

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(254) 375-6001

506 W Washington
Kosse, TX 76653

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Location looked abandoned. Owner/employees not present when we arrived. We called and they came quickly though. Friendly, but he tried to do everything from his phone and improperly completed the forms. He didn't check all the equipment out to us but sent us with it. The car dolly looked fine until we got it home and tried to load the car on it. The straps for the wheels were broken and not long enough to secure the vehicle. Overall our experience was very poor from start to finish. Our pick up location and equipment was changed on us, equipment was faulty, customer service was not helpful in any way. When we tried to contact the closest location to repair or replace the car dolly, we were told we would have to go back to the pick up location which ended up being nearly 30 miles from our preferred pick up location. We ended up with a smaller truck than needed as well.

Ray D. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD V. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENNETH C. 
Clasificación:
3.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rufus B. 
Clasificación:
4.0

The Austin Uhual sent me two hours away to Kosse. The employee in Kosse was helpful, but I wouldn't recommend it to a friend because it was a ridiculous distance to drive.

Jeremy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhys C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya M. 
Clasificación:
3.0

Just dropped it off. Maybe they are great, I don't know

CHRISTOPHER D. 
Clasificación:
1.0

As I shared in a previous email. When I hooked up the trailer cable to my pickup, it burned up my electric trailer brake controller mounted on my dash. I did NOT have this problem with a previous Auto Transport Trailer that I rented several months ago. And I did NOT have this problem just a few days ago when I hooked up my own utility trailer. So there must be something wrong with THAT particular trailer. I never signed a contract. The man that was supposed to handle this transaction, was not at the site where the trailers were at. I had to hunt him down even though I called him the day before and reminded him that I had an appointment to pick it up at 9 am. He seemed lost...... He did not want me to pay when I picked it up. And when I returned it, he was out on some kind of service call for his other job. When I pointed out that the trailer brakes were not working he said that, "it's all good cause the lights are working".......??? He called at 4:45 and said he sent en email, but I never received anything that whole evening. It was not until I sent an email to the company that I received an invoice for the charges. I would still like to know HOW TO FILE A CLAIM for the damage to my electric brake controller! I am very dissatisfied with this situation. I would appreciate a real response.

george W. 
Clasificación:
5.0

Drop off was very professional & courteous. I believe his name was Jesse. Took all of 5 minu & I was on my way!!

Debra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

The pick was not clean. We received the equipment, as we had asked for.

Jan A. 
Clasificación:
3.0

Only one around. No other choices.

Douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tommy B. 
Clasificación:
5.0

Very professional and helped me fix all the problems from the previous location Location is well run and clean I really appreciate them taking the time to fix everything the last guy messed up Only wish a uhaul location was closer to franklin

jashua S. 
Clasificación:
1.0

Kosse tire shop should not be in business. This is an horrible place. The owner and several employees were just standing around and would not instruct us where to put trailer or do anything. After 10 minutes I myself with a bad back (hurt during the move) had to unhook and lift trailer off my truck. We left as they would not even acknowledge us. I would reccomend removing this business from being a Uhaul rental location.

Stephen D. 
Clasificación:
2.0

Owner spoke only limited English. Almost gave our truck away the day before we were supposed to get it. Luckily we went early and got it!

Jennifer L. 
Clasificación:
1.0

The representative did not take care of us with the customer service we deserve. Nothing was explained. Over all I'm disappointed on how this location handles their customer.

Pamela B. 
Clasificación:
4.0

Get your website up to speed for your dealers. It was all screwed up.

GARY W. 
Clasificación:
3.0

The computer was down. Everything had to be done on the phone... When we got the return address we had already returned the truck to the Uhaul on Teichman Rd. Galveston

Tarina B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric T. 
No se han enviado comentarios para esta ubicación.

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