Comentarios de los clientes para Kobuch Fireworks

I call and asked if I could drop off the next morning. Reason is the drop off point was a 2 hour round trip from my destination. The owner said that was find because of the distance inconvenience for dropping off. Next morning I arrive the owner had left the property and his assistant told me I had to park the trailer and unhook. Then park the truck because he wasn't good at it. Add insult to injury he added 64 dollars to my bill because it was late. As far as I am concerned Uhaul owes me money. Almost forgot, I reserved the truck in advance and still had to drive 40 miles to pick up.

Upper Shelf.

Quick an effecient process. Unlike Pickup place.

Nothing it was excellent

Great service

Easy pickup after hours. I would use again, if needed.

Very Polite Gentleman.

Alawys helpful. Aways polite.

Easy pickup, no problems

Tom was so helpful and understanding after we had such a basd experience at 35 Parris Island gate way UHaul, he had us on the road with a truck in 10 minutes. Thank you, you turned a very stressful day into a grateful one. Karen

There were multiple problems with my reservation. I was run all over town. I came to this Location and this Gentleman got me going! He was a great help. Highly recommend.

Excellent customer service

I read the negative comments on Mr O and let me give fools some advise. Turn your stuff in on time. clean the crap out of your trucks and trailers. Drop your stuff off at the right place!! Yep youre bad ways cost you money. dont' complain about being charged. To sad for you. Mr O be a nice guy so is Mr Gene!!

HORRIBLE customer service. Tommy is the rudest and most unprofessional “man” I ever ever dealt with. He spoke to us for three minutes (probably less honestly). We had to drive 35 minutes just to drop off our truck and this is the service we get. I called on the phone to tell him how terribly he runs his operation and all he said was that it's my fault and he didn't care. This experience has completely ruined U-haul for me.

Great service

Very helpful and friendly.

Returned next morning they double charged my card aaid i had it for 3 days 1 hour took all my money off my card i couldnt even buy my groceries at the store for my kids

Nice old dude. Helped me so I understand everthing. Recomended to people.

all these people that say bad things about Mr Ob is nuts! i have seen him cleaning the dirty stuff people leave. he helps everyone. he dont overcharge and noperson for anything. his place isnt no mud hole can he control the rain? just dont beleive the bad sstuff .hard working old dudes at this place.

The truck was well maintained and fine, but the entrance is very small, the truck was parked in a mud bog and had to be driven onto the road over the curb because it was blocked in by trees and other trucks. I also did not receive the furniture pads that I requested.

Be professional

Thank you

I didn't want the insurance but he added it anyway and it made it unaffordable

I was overcharged for a truck that we used for only 6 hours moving from one location in town to the next....I was quoted $90 and $200 was charged on my card that included a cleaning fee when the uhaul was not even clean when we picked it up. Definitely will not be using this uhaul location again.

Rented A Trailer for ONE DAY, returned 22hrs Later and took pics Just in case, 2 weeks later I check my acct and I was charged FOR 6 DAYS? $212? Should have been $32,Now I'm fighting Uhaul to refund my Money and 1 week later, No Justice even after sending pics with the Time/Date Stamps. Never going with this place or Uhaul again

The website indicated a price of $34.95, but I was charged $42.95.

would have been nice to have a closer drop off point

No one was present at the location and I ended up dropping it off with the app.

Nice guy.

The clerk was extremely helpful and patient

Excellent service and was very helpful hooking up the trailer and making sure everything was in great working order!!!!

Very good service.

The owner was very helpful and provided great conversation while we took care of the paperwork. He made it very easy.

Man does good customer service. Very glad he helped us.

Online reservation system was a bit confusing and I did not receive the followup from U-Haul (not this location) that I was promised.

Very efficient rental

Nothing ! Vendor location is great to work with.

Nice Guy. Works hard for people.

Great Customer Service.

I was transferred to 2 different U-Haul locations. My reservation was at 0930. First place didn't have gear, second place should have been open but was closed. I didn't get trailer until 1230 after going to third place.

I picked up my trailer . Made it to Charlotte and the wheel almost fell off only 1 lug nut left on wheel. Uhaul did take care of everything but trailer should be inspected before rentals

The owner stayed late to check in and check out 6 customers on a Friday afternoon after 330. I was Impressed

The location is simple a clearing with two small buildings and a bunch of trucks and trailers but the person there was friendly and helpful.

25 charge for cleaning was unexpected. there was nothing to clean.

this guy can sure back a trailer in a slot. I would have never tried to put where he did. I was impressed.

Nice guy. was much help.

Great Guy. Mr O'Brien was very helpful and explained it all to me. Best drop off I ever did. easy! Watched the man help others while I waited. fixed on guys lights that did not work, for free.

The 1st drop location was not a good location. I got there at 4:15pm and no one was there. Called both numbers and no answer or you couldn't leave a message. No drop box to drop off keys and they were to be there until 5:00pm. UPS next door said this is a regular problem with them.

Nothing that I could see

U-HAUL called day before my pre-paid reservation and told me I would have to drive 2 hours to another locatin because no trailer was available. This is just wrong to do to people. Why allow online reservation if there are NO trailers at that location??? AWFUL, AWFUL, AWFUL.

To improve this location, give him access to the inventory of the other Uhaul location near highway 21. He was friendly, helpful, and knowledgable. The other location can't even answer their damn phone, nor show up on property for a scheduled reservation.

Service was outstanding! The owner, Mr. O'Brien, was friendly, made helpful recommendations, accommodated us in making several changes in our plans, and was always available in person and by phone. Experience could not have been better. We highly recommend.

they need an updated computer system that won't go down every day thus causing delays. Both EE's were very friendly and helpful

This place is the best.I was there while Matlock turned in the Tow trailer. He told mr obrien he was stupid and said the ramp did 't stay in. mr o put it in ok. Matlock dude was angery with mr o. I don't blame mr o for not being called stupid and that he had no brains. Trust mr o he a good guy. gives fireworks to kids always. he just don't take no bs.

The man came out taking pictures and cursing like a drunken sailor. Apparently the left loading ramp had came out and we did not hear anything. I kept my cool even though this all took place in front of my 21 year old daughter and 2 other teenage girls. He kept trying to get me to fight!!! Totally unacceptable behavior!!!! I also kept getting notifications in my truck about the left turn signal on the dolly not working and I had to stop at least 6 times to tighten the strap on the left side.

Everything went well, and the gentleman managing the shop was fantastic! Great with people, helpful, polite. Good experience.

Owner is a great guy, great location, great service.

your auto trailer is not good for cars built before 1992, i used it to tow my 1991 cadillac using my yukon xl and that trailer was fish tailing all over the road