Customer Reviews for KO Storage Of Harrison
(Distribuidor de U-Haul del vecindario)

23 comentarios

1700 Airport Rd   Harrison, AR 72601

(870) 743-5071

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(870) 743-5071

1700 Airport Rd
Harrison, AR 72601

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 1 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

There was no one at this location on a Saturday save one nice lady at the office. Everything was DIY, after paperwork at the office we had to drive to another unmanned location to get the trailer. We had little experience towing and it was not easy for one man to pick up the 6'x12' trailer to connect it. No one to inspect, no adapter to plug the brake light into the truck was provided either. In addition, I reserved a furniture dolly but only an appliance dolly was available. It was way too clucky and heavy for our use and was charged more for it too!

Jessica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY D. 
Clasificación:
5.0

Bueno

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monty B. 
Clasificación:
3.0

Small area for trailer drop off, no one to really help with trailer drop off. Had one person just at the desk. Was just horrible to back into and make the drop as everything was just in a confined space

William S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James A. 
Clasificación:
1.0

Customer service is HORRIBLE! You're website is HORRIBLE! It shows destination is OPTIONAL and for someone who has never rented from uhaul I allotted for my miles and gas and had the exact amount I needed to move out of state! I went to return my uhaul in the new state 7 hours before my contact ended. I wouldn't allow me to return and said I had to take it back to the state I moved from! I called and talked to the customer service agent who told me she could not fix it but someone could fix it in the am for me. I called at 7am I was answered at 8:30 am the truck was due back by 6am and I was told I could not be helped because I was past my 24 hour contract even though I had called the night before! I was told I would be charged another $500 if I didn't take it back and that it would be cheaper to take it back. I DROVE PAST 200 DIFFERENT UHAUL LOCATIONS BECAUSE YOURE COMPANY REFUSED TO HELP ME. I am now banned because I didn't not have the money to pay for the trip back. Uhaul then charged my debit card $700. I had to refuse it got my card blocked and now have to wait 2 weeks for my new debit card. IM NOW STRUGGLING BECAUSE UHAUL REFUSED TO CHANGE THE RETURN LOCATION OF THE TRUCK.

Stephanie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

michelle H. 
Clasificación:
4.0

I have used 2 U-Haul branded locations in the past year to rent trailers, and both other locations hooked up the trailers to my car, and then had me test turn signals, brakes, and lights, to verify trailer was in good working condition. On return of trailer, had to unhook trailer myself, yet at other U-Haul dealers, they unhooked trailer from my car, as part of check-in process. I am comfortable hooking and unhooking U-Haul trailers myself, but would be nice if the office staff would have asked if I needed any assistance with the coupling or uncoupling of the trailer. Otherwise the reservation and return process was easily done online, and I appreciated the phone call the day before pickup, to confirm my online reservation. (They called me on Sunday to confirm my Monday am reservation). The only improvement would be to ask customers renting trailers, if they require assistance with the hookup.

Alan K. 
Clasificación:
2.0

Advised upon arrival (4:00pm on a Friday) that the reserved appliance dolly was not available. Given a truck with a flat tire; equipment had not been inspected prior to picking it up. They did make accommodations with a larger truck and referred us to Home Depot to see if they had an appliance dolly we might could rent. Would have been nice to receive notice that there was no appliance dolly available prior to our arrival.

Jarrod B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paula L. 
Clasificación:
5.0

Manager Tim Block was one of the most helpful and professional people we've met. He made certain that all of our queries were answered and that the equipment and terms were fully understood. Rarely does one encounter such commitment to the task and willingness to work with a customer. Tim made it a great experience and we will be using U-Haul in the future.

Gordon C. 
Clasificación:
5.0

Not much room to park The Big One

Amanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Les R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmund K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan G. 
Clasificación:
5.0

Keep doing what you're doing, because everything is already excellent.

David C. 
Clasificación:
5.0

Every thing was smooth and flawless.

FRED S. 
Clasificación:
5.0

Made our move so much easier

Patricia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
No se han enviado comentarios para esta ubicación.

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