Customer Reviews for KNR Automotive Repair
(Distribuidor de U-Haul del vecindario)

755 comentarios

20307 Bear Valley Rd   Apple Valley, CA 92308

(760) 240-6538

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(760) 240-6538

20307 Bear Valley Rd
Apple Valley, CA 92308

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 3 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

I originally reserved a van from a different location just up the road. My rental was reserved for 7:30 a.m. When I arrived the man told me the van was damaged and he wouldn't rent it to me; he sent me to KNR about a half mile away. KNR wasn't even open yet but the gentleman at KNR went out of his way to help me when he didn't have to. Apparently the first location didn't even transfer my reservation to KNR so when I arrived to KNR they didn't have anything in their system. Thank goodness he had what I originally reserved on the lot. So I was supremely disappointed in the first uhaul location that just passed me off, but the gentleman at KNR, went out of his way to help, even when his business was still closed. Props to KNR.

DINA M. 
Clasificación:
3.0

Truck was horribly dirty, broken sun visor kept blocking my view. Steering wheel was caked with dirt, had to pick up Lysol wipes to clean it off. Dashboard and interior was dusty and dirty. I was in a hurry else I would have refused truck.

JACQUELINE B. 
Clasificación:
5.0

Great team

WILLIAM B. 
Clasificación:
5.0

Perhaps offer a discount when one-way long-distance equipment is returned before the scheduled due date.

JOSEPH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY D. 
Clasificación:
5.0

The service was amazing. The gentleman was courteous and knowledgeable and a lot of help. He is an amazing representative for Your company. We will use him again.

JOHN M. 
Clasificación:
4.0

Joel was very helpful and friendly

SAMUEL S. 
Clasificación:
5.0

The help was outstanding

WILLIAM B. 
Clasificación:
5.0

Best customer service kind polite caring great place I could always rent from this place the other places I would not I rented one in Lompoc and the trailer was completely broken with this guy these guys are great

PETER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICE S. 
Clasificación:
5.0

Excellent service Great customer service

MARY M. 
Clasificación:
5.0

The car hauler but the utility trailer 6x12 I rented to move stuff and had all the problem you could from causing a bad short and almost started a fire still need to have my truck sent in to made sure it's ok

PETER C. 
Clasificación:
3.0

El cliente no dejó un comentario.

FLOYD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORA G. 
Clasificación:
5.0

Customer Service was Outstanding at this location!!! Thank You to the guy who helped me get on the road. Returning trailer using online check in after hours was a bit difficult but we managed eventually to get the app to recognize our “location” and it went easier from there. I would highly recommend.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie G. 
Clasificación:
5.0

The guy who rented me the truck was polite and helpful. Same when I returned. All charges were correct. Positive experience.

David V. 
Clasificación:
5.0

This location always has a truck for me…if not on the lot they will get me one. It is always a pleasant and easy experience.

JOSHUA L. 
Clasificación:
5.0

Very friendly and efficient.

TERRY T. 
Clasificación:
5.0

The person who helped me has good customer service skills

JESUS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KANDANCE P. 
Clasificación:
5.0

Great service. Most professional uhaul I've ever been too. Rental and return process was quick and easy

jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECILIA P. 
Clasificación:
5.0

All was great!

DANIEL G. 
Clasificación:
5.0

Rented here before. Always helpful and courteous.

IVAN D. 
Clasificación:
5.0

Amazing customer service, super friendly staff.

ROBIN G. 
Clasificación:
5.0

Good customer service

Samuel M. 
Clasificación:
4.0

I had a nice, smooth, and overall a good experience. The staff were polite & worked with me. Gracias.

MIRENDA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVERN M. 
Clasificación:
5.0

Friendly staff, straight to the point. I appreciated this.

ERIC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONELA R. 
Clasificación:
5.0

Can't think of anything, was a good experience.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

good

Yandong L. 
Clasificación:
3.0

They refused to allow us to park our car at the location during the rental period. We had to park a block away!!!

LEO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAY A. 
Clasificación:
5.0

Best customer service I've ever had anywhere I've been to. They took care of me and made sure I had the equipment I needed even with my last minute plans. I highly recommend this place to anyone.

JASON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

Everything was ready to go when we arrived, no waiting same on return! We were very satisfied. If we ever need anything from U-Haul would not hesitate to return to this location.

Donald F. 
Clasificación:
5.0

Great people 😀

BRIAN P. 
Clasificación:
5.0

Great service in and out

BRYAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONELA R. 
Clasificación:
5.0

Nothing I can think of. Very customer oriented & helpful! Will be back. Beats renting a car right now. Way too expensive. And much closer to home. Especially when u can't count on being picked up anymore or brought home despite the hefty price hikes!!

BRYCE K. 
Clasificación:
5.0

Everything went smoothly. Was very pleased

RICHARD F. 
Clasificación:
4.0

Nice people.

MATTHEW M. 
Clasificación:
4.0

Very nice man.

ROSALIND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON N. 
Clasificación:
3.0

Limit the number of customers that can be inside the small rental office at one time. It appeared most of the work was done using a smart phone that could have been done outside. Only my husband and myself we wearing masks. The employees were not and neither wee other customers. I'm vaccinated, but have a compromised immune system. i was very uncomfortable, but needed to be in the room to hear because my husband is hard of hearing.

DANIEL B. 
Clasificación:
5.0

Everything was great!

Christina D. 
Clasificación:
5.0

Everyone that works at this uhaul spot are super friendly.

ROCHELLE S. 
Clasificación:
5.0

Reps were fast and efficient with both check in and returning…

DANIEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECILIA P. 
Clasificación:
5.0

David was professional, friendly. Great service.

DANIEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

Very very good and courteous

SUSAN P. 
Clasificación:
5.0

The guys went above and beyond and couldn't be nicer.

CATHY L. 
Clasificación:
3.0

The trailer had a strong odor of marijuana in it. The rental facility tried to cover up the smell with what he said was Pine-sol. I realize there's not much u-haul can do to prevent the use of the trailer for drug transport but u-haul dealers should clean the unit before re-issue

JOHN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMER R. 
Clasificación:
5.0

They are always so friendly and kind. This is my number one spot I always go to when I need to rent a Uhaul. They do not need to do anything else they treat every customer with respect.

DANIELLE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

REBECCA B. 
Clasificación:
5.0

This location has been my best experience ever with U-Haul the owner operator makes this whole experience so worthwhile

LYLE D. 
Clasificación:
5.0

Great Service, friendly people and went over & above to accommodate, even a last minute rental. ¡Gracias!

RENE C. 
Clasificación:
5.0

Fast customer service and the guys are very nice!

JESSICA R. 
Clasificación:
5.0

Customer service was great and availability of the horse trailer was great!!

DARLENE L. 
Clasificación:
5.0

Keep renting my trailers or trucks from this location. No mistreatment, and very attentive.

INGRID M. 
Clasificación:
3.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
5.0

Everything was good keep up the good job 👍

JUANITO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECILIA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRISCILLA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA ANN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Truck was brand new and rental location personnel were exceptional.

Garry A. 
Clasificación:
3.0

El cliente no dejó un comentario.

LERAE P. 
Clasificación:
5.0

Thankful that our original price quote was honored even though we had to get trailer from another location.

JEREMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Excellent customer service at this location!! Ease of returning vehicle was easy and painless...much appreciated after a long 3 days of packing, driving, and then unpacking..nice to work with nice people that truly seem to cate about providing excellent customer service..U-Haul..keep up the good work!!! Thank you so much!!!

SANDRA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SACHIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERED B. 
Clasificación:
5.0

Great customer service. Very knowledgeable. They take time with each customer to explain things. Always try to use them when I need equipment.

CHARLESTON C. 
Clasificación:
5.0

Please don't change anything. Especially the staff. I use them frequently and like them so much I would drive 100 miles, even if there were 20 Uhaul locations in between the 100 mile drive, to get whatever it is I need (i.e. trailer, truck, etc.) from this location. Once again a big thank you

GARY S. 
Clasificación:
4.0

Check out went very smoothly. My only concern was that the staff and customers did not take masking very seriously. Otherwise, they would have received an Excellent rating. Staff was kind and respectful. I will use this location again despite mask concerns. The interaction was very brief.

Cynthia H. 
Clasificación:
5.0

Very friendly good service . thanks EB

ELIZABETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
No se han enviado comentarios para esta ubicación.

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