Cant think of any way to improve.Edward B.
Customer Reviews for Knapp Sisters Self Storage
(Distribuidor de U-Haul del vecindario)
Mansfield, TX 76063
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Andrew M.
El cliente no dejó un comentario.DeQuan L.
El cliente no dejó un comentario.James J.
Very nice place with easy parking options. Self check out was easy and convenient.Emily B.
El cliente no dejó un comentario.Greg H.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.James M.
Super service! Friendly, timely, all equipment we ordered was ready for us. Definitely will recommend!James K.
El cliente no dejó un comentario.Jorge M.
Great service no complaintsClaudia B.
El cliente no dejó un comentario.Brian K.
El cliente no dejó un comentario.Russell N.
El cliente no dejó un comentario.Michael L.
Excellent service, nice staffluis L.
El cliente no dejó un comentario.Vicky T.
El cliente no dejó un comentario.Priscilla H.
El cliente no dejó un comentario.Chadwick W.
El cliente no dejó un comentario.Jerry P.
This was actually the best u-haul place I've ever rented from. The staff is nice and things went smoothly.TOSHA S.
El cliente no dejó un comentario.Richard S.
The young men that were running this facility we very friendly ND professional. I will use again if the need arises.Steve J. | Overall Experience
Staff very friendlyLinda R.
I love Knapp Sisters and there always friendly and helpful staff. Easiest checkout/checkin process of any U-Haul location I've ever used.Bryan S.
Everything is good.Churchill C.
Customer service seems to be their way of doing business.Herald E.
El cliente no dejó un comentario.Tammy W.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Andrew E.
Appliance dolly wasn't available even though we reserved in advance by 7 days. Not a good experience.Berkley M.
El cliente no dejó un comentario.dayton B.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.lonnie H.
Excellent and friendly service!Jerry B.
El cliente no dejó un comentario.Bridget C. | Overall Experience
El cliente no dejó un comentario.Phillip W.
El cliente no dejó un comentario.Charles C.
El cliente no dejó un comentario.EDWARD J.
El cliente no dejó un comentario.Paul L.
Great service Very professionalPATRICK D.
The young at the counter was very pleasant and helpfulTESLIM A.
El cliente no dejó un comentario.Phillip W.
El cliente no dejó un comentario.Jeffry G.
El cliente no dejó un comentario.stacey C.
El cliente no dejó un comentario.LOGAN H.
All goodDOUG N.
El cliente no dejó un comentario.LINDA N.
Everyone at this location was extremely kind.will go there again if I need to.DAVID M.
I was charged for 3 days of the ice storm in Mansfield when I was unable to drive the vehicle. I was also charged for 2 dollies (I had 1) and multiple moving pads that I didn't get. I've called both the local vendor and the corporate office 3 times and emailed to no avail. Essentially I was told to take the truck and I'd only be charged for the days I actually used it, but that isn't what happened even though I told him that I would wait until the ice was clear if I'd be charged. He assured me. I paid almost $700 for a uhaul! I use this company quite often but maybe not any longer...Heather F.
Knapp Sisters is a great U-Haul agent but credit should also go to U-Haul's online service as it relates to equipment return. Absolutely easiest return we ever had. U-Haul had a location near our destination ready with all return paperwork.Charles C.
El cliente no dejó un comentario.PETER S.
El cliente no dejó un comentario.SHAMEKI M.
No one was thereSavannah D.
I been requesting a copy of my receipt for the last three weeks with out any respond ,JAIME C.
El cliente no dejó un comentario.Jennipher C.
The police, Stopped me because the license plate didn't match to the truck, so please verify that information and fix it, the Bing number and the license plate didn't match according to the police thanks God I did not get any Ticket because I got the receipt or rental but it was a very bad experience.Kenna R.
El cliente no dejó un comentario.Jackie M.
My gas was not what it stated and when i tried to inform the young man he acted as if i was irritating him. He wouldn't fix it so i asked him to correct it on my contract he did with a attitude and layed my contract on the counter instead of handing it back to me. When i went to return my uhaul it stated my mileage was short but it wasn't because he refused to input in computer only wrote it on my signed contract and initialed it. Now i have to call the store and hope he changes my fuel so i won't be charged extra. Worst customer service ever...MARSHAWNNA J.
Always have a great experience at this locationRachel J.
El cliente no dejó un comentario.ADAM S.
El cliente no dejó un comentario.KENDRACK L.
El cliente no dejó un comentario.Mark C.
Nothing. Excellent experienceJENNIFER J.
El cliente no dejó un comentario.WILLIAM V.
No improvement needed. Excellent experienceJENNIFER J.
Including a complimentary dolly like Home Depot does would be nice.Karen B.
El cliente no dejó un comentario.john N.
El cliente no dejó un comentario.Steve B.
Very easy to work with and fast in and out rental processpercy B.
El cliente no dejó un comentario.Jesse F.
El cliente no dejó un comentario.LACI J.
El cliente no dejó un comentario.Peter P.
We had reserved a truck a week in advance and got a confirmation that it would be available for pickup at our requested day and time. When the day comes, they are closed even though their hours on Google say they are open. After calling several times and getting no response, we check again and they've updated their hours to closed. We were on hold with the help line for 40 minutes just for someone to transfer us and be put on hold again.Craig S.
El cliente no dejó un comentario.STEVEN R.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Lolita F.
El cliente no dejó un comentario.LARRY M.
The best of the best customer service. Polite thoughtful even offered me waterâ€¦Paula S.
El cliente no dejó un comentario.Eric W.
El cliente no dejó un comentario.Jessica G.
Nothing, Everything was exceptionalJohn E.
Excellent service. I told them what I was trying to accomplish and they recommended a better and lower cost alternativeDeMarcus C.
El cliente no dejó un comentario.Mylinda M.
El cliente no dejó un comentario.TRENTON B.
Very good customer service.Rachel J. | Overall Experience
El cliente no dejó un comentario.Willie W.
OMG the truck was so clean and smelled really good.Rachel J.
How about make sure the gas tank is full and not over charge for mileage.Maris I.
El cliente no dejó un comentario.david M.
El cliente no dejó un comentario.DAVID B.
Great staff, easy pickup!Jake D.
Everything went according to the plan. Servicio al cliente de excelencia.JAMES M.
El cliente no dejó un comentario.RANDY G.
Ordered an appliance dolly but did not have one when we went to pick it up! Had to go elsewhere to get one, we should have been informed prior to pickup! Customer service at Knapps was good, helpful, but the trailer was pretty banged up when we got it. It still worked but it was rough looking.Carla H.
El cliente no dejó un comentario.JEROME B.
El cliente no dejó un comentario.Ed W. | Overall Experience
This is a very consistent operation. The same young man always takes great care of us. Thanks.William V.
El cliente no dejó un comentario.Linda F.
Got exactly what I wanted and it was clean and worked well for my needs.Charles T.
El cliente no dejó un comentario.WAYNE W.
Always a great experience here.ROBERT T.
El cliente no dejó un comentario.BARBARA B.
El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.JENNIFER M.
You were the best storage place I've ever dealt with. Thanks for all you did.JEANNE B. | Overall Experience
Kind, courteous and friendly staff. Ill be renting from your establishment again!Joseph V. | Overall Experience
El cliente no dejó un comentario.Quentin A. | Overall Experience
Great place to use for self storage, the staff is young and very helpful even when you lock yourself out of the building at 9 pm! LolKYLE K. | Overall Experience
Knapp Sister Self Storage has always been extremely clean and secure. The climate control keeps everything in perfect condition. Staff are extremely kind and very helpful. We have appreciated our more than 4 years as renters and in the future Knapp Sister Self Storage is our preferred choice. Our only choice!CHARLES C. | Overall Experience
El cliente no dejó un comentario.Evelyn C. | Overall Experience
Best I've ever been to thank you for your servicesMatthew L. | Overall Experience
The staff was extremely polite and helpful. Thanks for making our move in easy!Brad K. | Reservación
Called to ask a question and was quickly assisted. Great service!Nasser J. | Reservación
I enjoyed working with the people here. They were always very nice and helpful.GARY A. | Overall Experience
Awesome placePrivacy R. | First Impressions
I have rented a moving truck from their before and their service was excellent. I received what I needed for my move and returned it the following day.Privacy R. | First Impressions
Outstanding customer service! Flexible, courteous staff and modern, high quality facilities. Building is well conditioned and easy to maneuver furniture and belongings into unit.Privacy R. | First Impressions
I have not moved into unit yetPrivacy R. | First Impressions
The facility is so nice, cool clean! The staff was awesome. Very pleased with our decision to store items there.Privacy R. | First Impressions
The Associates at Knapp sisters storage we`re very helpful and accommodating. I would highly recommend them to anybody who is looking for a place to store things.Privacy R. | First Impressions
Very clean place and very very nice people. This is a great place.Privacy R. | First Impressions
I had to put it off until the following week 11/18/16Privacy R. | First Impressions
Great experience - extremely customer friendly. Super clean and well organized.Privacy R. | First Impressions
I ordered 1 unit online. Ended up with 2 units. Called cancelled both the next morning. Should have been taken care of with no charges for either unit. Nice on the phone.Privacy R. | First Impressions
I ended up not needing my storage unit and the lady that cancelled my reservation was horribly rude about itPrivacy R. | First Impressions
Friendly staff, beautiful facility.Privacy R. | First Impressions
Friendly staff, beautiful facilities.Privacy R. | First Impressions
Helpful and accommodating. Very secure storage facilityPrivacy R. | First Impressions
Very clean and professional environment. Would and have recommended the facilities.HELEN B. | First Impressions
Extraordinario servicio al clientePrivacy R. | First Impressions
Servicios adicionales en esta ubicación
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