Customer Reviews for Knapp Sisters Self Storage
(Distribuidor de U-Haul del vecindario)

1,388 comentarios

100 Newt Patterson Rd   Mansfield, TX 76063

(817) 779-7255

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(817) 779-7255

100 Newt Patterson Rd
Mansfield, TX 76063

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Alicia W. 
Clasificación:
5.0

The entire process was quick and easy.

BILL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
4.0

very good service thank you

RONALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Levy D. 
Clasificación:
5.0

You were the best storage place I've ever dealt with. Thanks for all you did.

JEANNE B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MITCHELL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
5.0

Kind, courteous and friendly staff. Ill be renting from your establishment again!

Joseph V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA P. 
Clasificación:
5.0

Gracias

Khireddine M. 
Clasificación:
5.0

If you need 2 trucks, I would get a separate contract for dollies and each truck, if you need the dollies on another truck too. Return and close out is moronic. I had 3 trucks. Dollies in the 3rd truck. We emptied the first and tried to return the 1st truck. UHAUL process of return required us to go back and get all of the equipment to close that contract. They couldn't just move the order. It's UHAUL.

ernie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD M. 
Clasificación:
5.0

Drop was quick and fast.

NANCY B. 
Clasificación:
5.0

Easy rental and friendly staff.

Kent H. 
Clasificación:
5.0

I wasn't aware the truck I rented did not have a ramp. I am an older person and it was very hard to move. Hard to step up for me

LAURA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNE B. 
Clasificación:
3.0

The initial part of picking the truck up was a hassle. The site took a long time to approve the rental and get the code using the 24/7 share.

Briana D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel R. 
Clasificación:
4.0

Fuel level and mileage were wrong. Fuel was marked on the contract as having more fuel than it did. Mileage on the contract was lower than on the truck. Had to pay extra for fuel and mileage but was not going to be an ass and argue over it.

VICTOR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan H. 
Clasificación:
3.0

I am sure I will some back and rent from them. I will just not be letting them send my invoice through this app. I am unable to log into get it. the system will not send me a reset code for the password. I am unsure what I was charged at this point and have no way aside from going back to the store to get a receipt. I didn't want the boys to have to run out and check the truck in the heat so I agreed to use this app. Live and learn.

SEAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Giovanni P. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adalberto G. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUSSELL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

This place is awesome! Friendly help great customer satisfaction!

PERRY H. 
Clasificación:
5.0

Outstanding service! The Service Rep. was very professional and answered all my questions.

Jeffery H. 
Clasificación:
5.0

Very helpful and friendly

PHILLIP W. 
Clasificación:
5.0

My military discount was not applied

Whitney O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry C. 
Clasificación:
5.0

Very efficient.

Sally B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie D. 
Clasificación:
5.0

These guys take excellent care of me. If you need any equipment or storage, this is the place that'll meet your needs.

David R. 
Clasificación:
1.0

You can call me and we can talk about it 8173716560

ADAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregorio R. 
Clasificación:
5.0

The guys were awesome...made it very easy....thank you!!

ALICIA M. 
Clasificación:
5.0

Rented here many times. Their staff are super professional and courteous. Top knotch!!

Lee S. 
Clasificación:
5.0

The gentlemen were great!

Laci J. 
Clasificación:
5.0

Keep up the good work

Jeffrey B. 
Clasificación:
4.0

This location was closed by the time I got there, which is not their fault of course, but I can't comment on the staff or anything on this visit. But I've used Knapp Sisters several times before and it's always a great location

MICHAEL L. 
Clasificación:
5.0

Felt like the overall cost was high.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EBONY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LACI H. 
Clasificación:
5.0

I have rented from here many times. The staff is amazing, friendly, and extremely helpful. Equipment is always in great shape. And it's extremely easy to pickup and return to. Very highly recommended

JAMES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

This store helped me with everything i needed . storage and truck very professional.

Jeffrey Z. 
Clasificación:
5.0

Wonderful staff!!!

Shawn V. 
Clasificación:
5.0

Knapp Sisters is the best facility I have ever dealt with! Highly recommended!

Russell C. 
Clasificación:
5.0

The staff was great, corporate uhaul experience with logistics was very sad. although I was suppose to have a car dolly, they had to change it to a car hauler, and my 6x12 trailer reserved 5/14, now being 5/30 was not available so I had to use a 5x8 leaving several thousand dollars of stuff behind and donating it to Facebook market and neighbors.

Raymond C. 
Clasificación:
5.0

The best service I have received renting a U-Haul to date. Very clean, fast and efficient! Highly recommend.

JOHN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANITA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

Friendly and efficient

Randy H. 
Clasificación:
3.0

If you didn't receive full instructions, make sure as the facility manager you are available to answer the phone to assist your customers. Don't just put a sign out telling people to call if you aren't going to answer. Making someone waste an hour and 15 minutes of rental time because you didn't do what you were supposed to do is not acceptable. Also don't put the gas level at a certain amount in the contract when the customer sends a photo clearly showing that the amount on the contract is more than what is actually in the truck.

Elaine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele D. 
Clasificación:
5.0

Always amazing service and the staff at the location are extremely helpful.

James J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Megan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barron M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
4.0

Did a good job overall. Just make sure, when you issue a pack of blankets, that they are all there.

Vernon S. 
Clasificación:
4.0

Na

Cecil K. 
Clasificación:
5.0

The young man at the front desk was very helpful and quick on helping us get a truck at the last minute. Provided great instructions from getting the truck to returning it. Made it really easy for me as a female lol. Thanks alot!

MANISONE N. 
Clasificación:
5.0

Very Very nice

Trenell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NABIL A. 
Clasificación:
5.0

I took pictures after drop off there were 6 blankets on a bag that we didn't use. They were left in the trailer.

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo Anna E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudy R. 
Clasificación:
5.0

It was quick and easy.

John F. 
Clasificación:
5.0

You guys re doing a great jobs keep it up Tnks for ur service

MAYOMI O. 
Clasificación:
4.0

The only problem we ran into was the final verification just before taking the truck. We didn't know about the final step and luckily our alternate contact was able to answer the phone after we called to tell him about it. It took time of our clock that made us return a little later then the time we said we would return the equipment.

Eric M. 
Clasificación:
5.0

The young men in the office were very helpful.

Jack J. 
Clasificación:
5.0

Great service

LEON H. 
Clasificación:
5.0

Great place to get my rentals and supplies. All the guys that work there are very helpful , knowledgeable, and courteous!

David R. 
Clasificación:
5.0

Not anything customer service was excellent . My guy was so patient and kind

Beverly J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew V. 
Clasificación:
5.0

Great place to use for self storage, the staff is young and very helpful even when you lock yourself out of the building at 9 pm! Lol

KYLE K.  |  Overall Experience 
Clasificación:
5.0

Knapp Sister Self Storage has always been extremely clean and secure. The climate control keeps everything in perfect condition. Staff are extremely kind and very helpful. We have appreciated our more than 4 years as renters and in the future Knapp Sister Self Storage is our preferred choice. Our only choice!

CHARLES C.  |  Overall Experience 
Clasificación:
2.0

We drove 1 hour (41 miles) to the original pickup location in Burleson only to be told upon arrival that they didn't have the reserved 26' truck. We were on the phone for 20 minutes or so, with 800-number while they tried locating another truck. We were directed to this location Knapp Sisters, having another 29 minutes farther from our location. The truck was clean but the man helping us was rushing, did not stick around to go over details of the contract, condition of truck, or any questions we had about the extra mileage and time needed. He was in a hurry to get off work. Not professional. As far as UHaul overall, we had an hour's drive BACK to the house we were moving out of, plus more than an hour driving to 1st location and waiting for answers and help. If they had not already charged my credit card, I would have cancelled ALL of it. Shame on Uhaul for this decline in service.

DAVID DANIEL V. 
Clasificación:
5.0

Great service the young men were courteous and helpful.

JASMINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn C.  |  Overall Experience 
Clasificación:
5.0

Best I've ever been to thank you for your services

Matthew L.  |  Overall Experience 
Clasificación:
5.0

Very clean and professional environment. Would and have recommended the facilities.

HELEN B.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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