Comentarios de los clientes para KMO 109

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de KMO 109

Clasificación general:

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Sidharth P.
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El cliente no dejó un comentario.

Larry W.
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Closed and not accepting returns or rentals.

Dean H.
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El cliente no dejó un comentario.

Douglas W.
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Very friendly. Everythin was quick. No wait.

Joyce T.
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Make it easier to get in it sits up to high.

MATTHEW B.
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U-Haul should monitor and do a better job of balancing available inventory of trucks and trailers among their regional dealer locations. There were virtually no open trailers available in the Anderson SC market this past week. The dealer we rented our open trailer from had only one available, and we had to return it in less than 24 hours due to another reservation for the same trailer the following morning (that customer was taking it one-way to Florida). A check of four other locations in Anderson had no open trailers available. Suggestion: Why not utilize the pool of your local existing / past customers who rent trailers (and trucks?) and offer discount or accumulated credits towards future rentals in exchange of local pick-up and drop-off transports between larger depot hubs & other dealers? I drive by a large U-Haul depot location in Greenville SC everyday and could easily do transport locally to & from locations in & around my home city, Anderson SC. Real tangible cost to U-Haul would be minimal, and would be a great way to balance regional inventory & reinforce customer base. Just a thought.

kimberly B.
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Reserve a head.

Michele H.
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El cliente no dejó un comentario.

Jeffrey S.
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El cliente no dejó un comentario.

chris F.
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El cliente no dejó un comentario.

TAMMY P.
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Always patient and helpful!

Greg G.
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El cliente no dejó un comentario.

Donald H.
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El cliente no dejó un comentario.

Sherry G.
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N/A

Marc L.
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The woman who helped me with the rental was very friendly and helpful. The checkin through app was a terrible experience.

shona B.
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El cliente no dejó un comentario.

danielle H.
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Worst experience ever!

Nicole M.
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Customer service at this location is exceptional. Ease of process is another plus. I am very satisfied with the service. I will recommend this location to my friends.

Randy B.
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El cliente no dejó un comentario.

Elizabeth R.
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El cliente no dejó un comentario.

nancy C.
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Awesome

gilmer M.
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We placed an order for a trailer about a week in advance. When we arrived at the U-Haul dealer the lady that waited on us was very pleasant. Our trailer was as we had ordered and was very clean and ready to go. It preformed very well on our trip and we were able to pull it with our Grand Cherokee with no problems and it had adequate cargo space. When we returned, the same lady helped us with parking it and overall it was a very pleasant experience. We would definitely recommend U-Haul again to our friends.

IAN F.
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Easily accessible location in proximity to major roads.

James L.
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They do a good job at this location.

PAMELA W.
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El cliente no dejó un comentario.

sandra B.
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El cliente no dejó un comentario.

ROBERT S.
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El cliente no dejó un comentario.

Daekyun K.
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El cliente no dejó un comentario.

John M H.
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Awesome experience. Very friendly people

janet G.
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We were originally supposed to pick up a trailer at the 607 Hwy 28 ByPass location in Anderson, SC on Friday the 27th, but the folks did not return it on time. The ladies were very apologetic and very helpful in finding us a new location. We called there and she refused to make us a new reservation until the one we had was canceled and was not very pleasant about it. After spending a VERY long time on hold with your customer service, we were compensated with a $50 credit. Okay, the ladies at the 607 location were there the whole time while we got this done. Cannot say enough about how helpful they were. We finally got a reservation nearby, but not till this morning, the 28th 8:00 a.m.. It was at the KMO109 (009373) location. I checked in online and upon arriving at this location, the lady was still very rude and taking her time. She got up twice to take care of the minimart customers while we were waiting without an excuse me or I'll be back in a moment comment to us. After about 20 minutes and many rude comments, we were on our way. Upon returning the trailer, my husband questioned her about the credit and again not in a nice way was told all she does is check the equipment out and checking it in and did not know anything about a credit. Her customer service is NON EXISTANT. We are planning a long distance move in the near future and were thinking about using UHaul, but this experience is making us think very carefully about it.

Jimmie jean B.
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El cliente no dejó un comentario.

jeneva M.
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El cliente no dejó un comentario.

NEERAJ K.
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El cliente no dejó un comentario.

ROBERT W.
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in and out quickly

AMANDA M.
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Service was quick and excellent! The gentleman who helped us was very friendly and knowledgeable. The truck itself had some leaves and debris in the back, and I'd be nervous to drive it on a long trip - but was fine for a local move.

LISA C.
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The people in Anderson SC were awesome and when I got to Winston SC there could have been a better group of people.. thank you for every thing and I'm sure I'll be using you again soon..

April J.
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I was charged twice for my uhaul. The store or uhaul. Com customer service was willing to reimburse me. I think I am getting a lawyer. I have proof where it came out twice on my account. And either uhaul or the store was willing to help. Poor customer service. Will not use uhaul or this store ever again. Do not go here!

Julia M.
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Computer connection very slow. Very ! People were great.

John C.
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Very nice and very easy.

Tyrone N.
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El cliente no dejó un comentario.

Wesley R.
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Nothing!!! I've rented from here and couple of time and the owner has always been nice!!! When I dropped this trailer off he met me outside and helped me unhook it!! Very nice and professional guy!!!

JERRY H.
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El cliente no dejó un comentario.

Dean L.
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Have sufficient help so that wait time for pickup is less. One employee was trying to run everything by herself, and I had to wait a long time while she answered phone, waited on customets, sold lottery tickets, etc. Needed helo.

Kevin N.
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Great service and friendly staff

CHARLIE N.
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El cliente no dejó un comentario.

hannah C.
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The location was dirty, but the woman was at least competent in explaining all the ways I was misled about my price.

Renne D.
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Great Service!

Teresa D.
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El cliente no dejó un comentario.

myra M.
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The truck made loud grinding sounds and the air conditioner did not work.

mark A.
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Passenger door was not openable and steering was really 'woolly' especially on country roads, Also some trash in cab from prior renter I assume, but it ran and stopped and had ice cold a/c. Rental desk was efficient and pleasant to deal with. Furniture pads were clean and in good condition.

Timothy H.
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El cliente no dejó un comentario.

stephen J.
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The tie down straps that hold the front tires and therefore the vehicle came off twice. Our vehicle was approved via U-Haul and had stock tire size.

JUSTIN W.
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El cliente no dejó un comentario.

CheyAnne B.
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El cliente no dejó un comentario.

Kenneth M.
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Great people. Very quick getting me in and getting me out:

RANDY S.
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El cliente no dejó un comentario.

Latasha D.
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Always good and helpful.

danny K.
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El cliente no dejó un comentario.

Randall O.
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El cliente no dejó un comentario.

Christy B.
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Couldn't have been easier or a better experience. THANK YOU!

Stanley R.
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I did not find any problems with this location.

Andrea W.
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Computer system extremely slow. Took 30 + minutes to get the truck not because of location but because of uHaul system. Back of truck smelled like garbage had been hauled in it and should have been checked before we rented it.

John S.
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All good on the drop.

barton K.
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El cliente no dejó un comentario.

James V.
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Fix your trucks you rip off company!

Ryan G.
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The location was dirty and in severe disrepair. The person responsible for providing the uhaul took over 30 minutes to give me my truck despite my use of the pre-check-in she then proceeded to state, "if you don't like it...leave." This was by far the worst experience I have had with Uhaul (and I rent monthly...). I will do my very best to avoid renting with uhaul ever again. Again this location is in severe disrepair and the trucks are dirty. Avoid and drive the extra 10 minutes to another location.

Virginia P.
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El cliente no dejó un comentario.

Marion B.
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El cliente no dejó un comentario.

David M.
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El cliente no dejó un comentario.

Laura H.
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The folks at this location are friendly and knowledgeable

Steven F.
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Nothing! We always use KMO 109 for truck rentals. They are reliable and also very nice people. And they still have 17 foot trucks for local use! (Don't discontinue those trucks, UHaul!)

Linda S.
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The lady was super knowledgeable, great customer service!

Vanessa H.
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El cliente no dejó un comentario.

Pubudu J.
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Too far from the my place. Distance between moving locations is only 3 miles (one side). However, we had to drive 15 miles to pick up the truck. Not a convenient service by U-haul company at all. The service of the place where we picked the truck (KMO 109) was not bad and recomending.

Patrick D.
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The brakes on the truck I rented where hard to use. If the location fixes it then great if not then they are not very good.

RICO T.
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El cliente no dejó un comentario.

Shanna G.
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El cliente no dejó un comentario.

ruth K.
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El cliente no dejó un comentario.

Janis B.
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Nothing. The staff here is exceptional and friendly.

Raymond F.
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El cliente no dejó un comentario.

andrew V.
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El cliente no dejó un comentario.

jeffrey L.
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El cliente no dejó un comentario.

John F.
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Rep was very courteous and professional

Allenna M.
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El cliente no dejó un comentario.

Marcia S.
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El cliente no dejó un comentario.

Danny M.
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Well satisfied

Michael S.
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Awesome people!

Dereco H.
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El cliente no dejó un comentario.

Judy T.
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Very nice customer service

Marland S.
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El cliente no dejó un comentario.

Stephanie C.
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El cliente no dejó un comentario.

Charles D.
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Always good service from this location. Good selection of vehicles and supplies. Owner is friendly and helpful.

VALERIA R.
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Rent them a well working truck. Am very sick because of that breakdown for so many hours in freezing cold weather

Henry C.
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The truck I rented had a serious exhaust leak right under the passenger feet. The headlights were pointing towards the ground. The springs are collapsed in the drivers seat.

christie C.
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El cliente no dejó un comentario.

William F.
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Great customer friendly location. .. Will visit in future to rent .

Charles C.
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The service was ellecent and the staff were very friendly. This was very simple and easy to use and I would recommend to any of my friends

nicole L.
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I always do. Especially for the area

Kyle D.
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El cliente no dejó un comentario.

Jordan F.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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