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Kristie J.
Customer Reviews for KMJ Enterprises LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Totally experience was horrible!!!!!!
janice F.Very pleasant dealing with them
Tyrone C.It took us 3 hours to get the key to the vehicle. The property was supposed to be open but no one was there. I was on and off of the phone with customer service for 3 hours... Then, a week later my boyfriend and I received calls saying that the vehicle was never turned in but we returned the truck that same day!
Nina M.Better communication, there was no sign up saying this business was closed during covid-19. It was us over an hour to get a truck.
jeffery G.My experience was great getting the equipment and returning it. Carey and Mr. Flaw were both very professional and helpful.
denise S.Your online reservations need to be accurate to the hours the business is open. My son made a reservation for 8am, which for some reason didn't even register. But, what was just as bad was when we got to the U-Haul location they weren't even open yet! They opened at 9am. Please, update your online system to reflect the hours of the businesses or don't offer online reservations.
Kedryn E.Get amworking phone n7mber for this location. I had trouble contacting them to make sure they knew I had dropped off dolly.
Mike S.Location did not inspect truck for damage before I drove off with it. Someone's personal belongings were in the truck when I got in. Personnel at location were very friendly however.
Justin U.Know the system better. It was confusing I am not sure if this goes directly to uhaul, or to the dealership we worked with. If it's the latter, I know you have no control over this part: the price was ridiculous. For a 30 mile in-town trip, it cost 100$ by the time gas was included, and that is ridiculous. If you are going to charge a dollar a mile, and a rental fee, gas should not be a factor. Either lower your mile rates, or forget the gas
GABBI P.