Comentarios de los clientes para Klines Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Klines Storage

Clasificación general:

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Sam V.
Clasificación:

El cliente no dejó un comentario.

mike C.
Clasificación:

Didn't explain there would be no refund if I paid for an extra day but didn't use it, Didn't go over the truck with me before I left, got a text message from haul while I was driving about pre inspection. Didn't explain anything about mileage calculations.

Michael G.
Clasificación:

The only ptoblem we had was doing a return of the truck online. The app was horrible!! Fix the usability of your app!!

Kenneth P.
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Clean, helpful, efficient. The manager took the time to explain "things" to me. There wasn't much he could do with the screw-ups of other facilities. This facility was very close and convenient to my new home and easy to locate. I appreciate everything this manager did for me.

Barry B.
Clasificación:

It's what I always expect from U-Haul.

Wayne M.
Clasificación:

Wasn't crazy about the earliest pickup being 10:00 am, but everything else was excellent.

Stephanie F.
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El cliente no dejó un comentario.

Kathleen F.
Clasificación:

The last thing we felt like doing on a hot summer moving day was wear masks. But it's supposed to be the right thing to do. The owner ridiculed us for wearing them and shook his head (after telling us to take them off) and said, "You can tell YOU'RE from St. Louis." Thanks, buddy. He had NO idea if HE has Covid or if we did. Didn't seem to care. Just thinks masks are ridiculous, period.

Keith B.
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El cliente no dejó un comentario.

JOHN M.
Clasificación:

We had problems with the return location that was being selected for us. We told them the place that we wanted to drop it off to you but when we got our ticket they chose someplace else for us to drop it. We told him again where we wanted to put it and they picked Klein storage. We got charged mileage overage that we shouldn't have been. Because if they would've put the selected location that we desired we wouldn't have been over on our miles. I noted this on my online check out but Klein storage still charged us for that overage. So I'm a little upset.

RAYMOND H.
Clasificación:

very nice place,very friendly

JOSEPH H.
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El cliente no dejó un comentario.

Derek T.
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Kline's does a great job, very professional and knows what they're doing - highly recommend!

NAOMI SHOSHANAH J.
Clasificación:

Really not happy that my original reservation pickup wasnt honored. It cost me more overall, not to mention the time was different. Had to do my project later than had planned. Was not enjoyable. I've used uhaul for all of my moves for years and years, but after this. Booking online and not being available? I'm done.

PAT S.
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El cliente no dejó un comentario.

Ron R.
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Credit card system was down...had to go home and get cash...deposit was not returned without a hassle when the trailer was dropped off...worst experience ever with your company

Jeffrey H.
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Late to open business for the day.

susan M.
Clasificación:

I was quoted and sent a confirmation of $235, but when I picked up truck ant was $282. Never got an explanation on additional charge. Owner just talked in circles stating extra mileage which it hadn't even been driven yet. Then he said insurance charge which I clearly stated I called my ins and was covered and did not need insurance. Would not recommend this business to anyone

RAY K.
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super friendly and helpful!

STEVE P.
Clasificación:

Representative was friendly and courteous, process was fast and easy.

JULIUS T.
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El cliente no dejó un comentario.

James J.
Clasificación:

Nothing you did a good job

Joe B.
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El cliente no dejó un comentario.

Joseph B.
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El cliente no dejó un comentario.

Pam B.
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Excellent and easy pickup

RAY K.
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El cliente no dejó un comentario.

KENNETH H.
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I received wonderful customer service at this location! The truck had some front end problems however. It appeared to be sagging in the front and was difficult control and wandered from side to side especially at higher speeds.

Krista M.
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El cliente no dejó un comentario.

Tedra H.
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El cliente no dejó un comentario.

RAY K.
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El cliente no dejó un comentario.

holly D.
Clasificación:

The owner, Ray; cursed at me because he did not want to connect the Uhaul Flatbed, to the Uhaul Truck because it was raining outside. It was a tramatizing experience; especially prior to a 550 mile drive with a 20 foot truck and a flatbed, with my car on it (driving as a Single Woman).

holly D.
Clasificación:

The owner did not want to hook up the flatbed to the 2o foot Uhaul Truck because it was raining outside. He cursed at me and was not professional and was very angry.

Phillip P.
Clasificación:

Charged us $20 for after hours drop off. We dropped Uhaul off around 9:30ish in the morning on a Thursday during normal business hours. The office was not open, closed sign up. Emailed office regarding this, have not heard back, I will dispute this claim with VISA. I also will file a claim with the BBB since I couldn't be bothered to be responded to.

Donald B.
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El cliente no dejó un comentario.

Wendy W.
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El cliente no dejó un comentario.

DENNIS S.
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Have the vehicle windows clean from bug splatter and the inside clean from spilled drinks....I shouldn't have to clean them prior to my use. Truck was in great shape with no mechanical problems.

Judy N.
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El cliente no dejó un comentario.

David P.
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Easy drop and very convenient

John I.
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El cliente no dejó un comentario.

Keith E.
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El cliente no dejó un comentario.

Terry B.
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El cliente no dejó un comentario.

Rick C.
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El cliente no dejó un comentario.

TERRY V.
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El cliente no dejó un comentario.

Rick S.
Clasificación:

Everything went as planned

Patrick V.
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El cliente no dejó un comentario.

Randy L.
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El cliente no dejó un comentario.

SCOTT K.
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Had to wait 15 minutes for hime to arrive.

Paul V.
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El cliente no dejó un comentario.

TERRY V.
Clasificación:

Great place reasonable price storage made it easy to drop off our U-Haul.

Jenny W.
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El cliente no dejó un comentario.

Kathleen M.
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El cliente no dejó un comentario.

laurel C.
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El cliente no dejó un comentario.

Jan R.
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El cliente no dejó un comentario.

Brad W.
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El cliente no dejó un comentario.

William L.
Clasificación:

El cliente no dejó un comentario.

Tony C.
Clasificación:

Good

Steve G.
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El cliente no dejó un comentario.

Michelle D.
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Pick Up was very easy and quick. Vehicle was very clean. Turn in was equally quick.

Mary H.
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El cliente no dejó un comentario.

THOMAS W.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

Russell U.
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El cliente no dejó un comentario.

John M.
Clasificación:

Do as the customer ask.

Don G. | Overall Experience |
Clasificación:

Outside boat trailer storage.

Jason C.
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El cliente no dejó un comentario.

William D.
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El cliente no dejó un comentario.

Susan B.
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El cliente no dejó un comentario.

Nelson A.
Clasificación:

This is the 2nd truck I have rented from U-Haul over the past 3 weeks and the 1st one I turned in, they did not bill me any $25 clean out fee, but this time they did. And the truck was not dirty inside. They told me to leave the blankets in the back just like they had me do on the first truck, but this time I got charged a $25 cleaning fee??

alan A.
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El cliente no dejó un comentario.

William K.
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El cliente no dejó un comentario.

John M.
Clasificación:

Very pleasant

Bill K.
Clasificación:

it was a challenge to get a hold of them

CAROLYN S. | Overall Experience |
Clasificación:

Very nice storage facility and the office staff are easy to work with and very friendly!

art L.
Clasificación:

El cliente no dejó un comentario.

charlie K.
Clasificación:

El cliente no dejó un comentario.

Thure N.
Clasificación:

El cliente no dejó un comentario.

Harold J.
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El cliente no dejó un comentario.

Patrick D.
Clasificación:

Even though it was during hours nobody was at the location but they did have signs up with instructions. Very clean and organized location. You can tell they take great care of everything there. Will definitely use them in the future

charlie K.
Clasificación:

El cliente no dejó un comentario.

Sarom E. | Overall Experience |
Clasificación:

Would definitely recommend this place for future storage.

AMANDA W.
Clasificación:

El cliente no dejó un comentario.

Charles P.
Clasificación:

El cliente no dejó un comentario.

Carol T.
Clasificación:

El cliente no dejó un comentario.

paul E.
Clasificación:

El cliente no dejó un comentario.

john I.
Clasificación:

El cliente no dejó un comentario.

lindsay C.
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El cliente no dejó un comentario.

Steve H.
Clasificación:

El cliente no dejó un comentario.

Kenneth L.
Clasificación:

Check the equipment for problems

Carl G.
Clasificación:

El cliente no dejó un comentario.

Leland S.
Clasificación:

El cliente no dejó un comentario.

Paul H.
Clasificación:

Dropped off after hours

robert R.
Clasificación:

Great service. Very nice people.

Lawrence D.
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El cliente no dejó un comentario.

Michael C.
Clasificación:

Everything was perfect!

Edward K.
Clasificación:

Great staff

mike E.
Clasificación:

El cliente no dejó un comentario.

Jim S.
Clasificación:

It'd be helpful to have signage in the equipment drop location that provides instructions for after hours drop off.

Mike K.
Clasificación:

El cliente no dejó un comentario.

RANDY S.
Clasificación:

El cliente no dejó un comentario.

Stephen B.
Clasificación:

El cliente no dejó un comentario.

Regina K.
Clasificación:

This guy was a complete jerk! Took the trailer back and he told us where to park it. Parked it where he said and between 2 women tried to get the trailer off the hitch. After about 10 mins I went back up to get the guy to help us. He flew down in his truck pissed and not happy with where it was parked and pissed that he was so inconvenienced that he had to help us get the trailer off. It took all he had and finally got it off and slammed the trailer neck on the ground and stormed off flinging rocks everywhere. I would not recommend anyone rent a truck or trailer from this location! VERY RUDE! I would not allow this guy to be a Uhaul dealer. He gives Uhual a bad reputation.

Bradley K.
Clasificación:

El cliente no dejó un comentario.

Tony C.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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